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Safford Brown Kia Manassas - Service Center

Manassas, VA

4.6
732 Reviews

732 Reviews of Safford Brown Kia Manassas - Service Center

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June 30, 2023

They provided detailed information throughout my service appointment and were very informative.Great service overall! More

by sdaj17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo G
Jul 06, 2023 -

Safford Brown Kia Manassas responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Team at Safford Brown Kia Manassas

June 28, 2023

Buen servicio y rapidez en el servicio, atentos y buen sitio de espera, muchas gracias More

by hectorochoa1963
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Safford Brown Kia Manassas responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, The Team at Safford Brown Kia Manassas

June 27, 2023

Buying our Kia was a pleasant experience. Syed, Jannie, and Ash were all very helpful More

by elizabethdthompson
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Safford Brown Kia Manassas responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Team at Safford Brown Kia Manassas

June 27, 2023

Service was quick and staff was polite. No complaints from me. They took care of my recall issues More

by jillianaberdeen
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Safford Brown Kia Manassas responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Team at Safford Brown Kia Manassas

June 27, 2023

Our service advisor was great! He was patient and courteous. Wait time is a little long. More

by unsatisfiedw/Britt
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jk
Jun 30, 2023 -

Safford Brown Kia Manassas responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Team at Safford Brown Kia Manassas

June 23, 2023

Great experience! Sam got me in and out very quickly with my new vehicle. Would definitely go back. More

by vdb1079
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Papino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Safford Brown Kia Manassas responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Team at Safford Brown Kia Manassas

June 23, 2023

Very responsive and good customer service. One of the workers walked around to see if anyone needed anything in the waiting area which was nice. More

by KMG
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Safford Brown Kia Manassas responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, The Team at Safford Brown Kia Manassas

June 18, 2023

Excellent service, excellent facilities,, gray customer service, really kind people, and quality service and products, I definitely recommend Stafford Kia Manassas More

by GUSTAVOHOSSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Safford Brown Kia Manassas responded

Thank you for taking the time to write about your experience with us! At Safford Brown Kia Manassas, we work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy our team was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, The Team at Safford Brown Kia Manassas

June 17, 2023

Best service department compared to Koons and Safford. A very clean, spacious, and accommodating waiting area. More

by LAURABLAURITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Safford Brown Kia Manassas responded

We appreciate your marvelous feedback, Laura. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The Team at Safford Brown Kia Manassas

June 16, 2023

The service department is great! It was easy to make an appointment and the work was completed within the estimated time. More

by ykandn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Safford Brown Kia Manassas responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Team at Safford Brown Kia Manassas

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