Safford Brown Kia Manassas - Service Center

Michele was very good. I feel she went the extra mile to help me. She was very informative. I feel she went the extra mile to help me. She was very informative. More

They said there is no failure to fix. But as soon as I drove my car, the failure in my car came back. I never want to receive service here again. But as soon as I drove my car, the failure in my car came back. I never want to receive service here again. More

I love my car , i loved my buying experience. But my first service was a disappointment. But my first service was a disappointment. More

Staff is friendly and ready for my arrival. Work was completed quickly and I was kept informed of the progress. My car was returned to me clean and work completed. Work was completed quickly and I was kept informed of the progress. My car was returned to me clean and work completed. More

Michele worked me into schedule and delivered on time. Great experience. Highly recommend for others. Great experience. Highly recommend for others. More

Dealer did not fully prep my car to take home. Plastic wrappings on doors, dash and seatbelts. The locking lug nut set were left in the trunk. Luggage crossbars right next to them. I had to spen Plastic wrappings on doors, dash and seatbelts. The locking lug nut set were left in the trunk. Luggage crossbars right next to them. I had to spend an additional 2 hours waiting after all papers were completed. More

Michele went above and beyond for me when she did not have to. Great customer service have to. Great customer service More

Had an appointment for simple oil change; had a 2 hour wait. Was never advised they "were short staffed" till I questioned why it took so long. I could have been happier had I been asked to reschedule.. wait. Was never advised they "were short staffed" till I questioned why it took so long. I could have been happier had I been asked to reschedule.. More

Great service experience as always. Michele makes sure things are done as quickly as possible....she's always helpful and knows her stuff. Michele makes sure things are done as quickly as possible....she's always helpful and knows her stuff. More

Joanathan is a great service advisor. He assisted me quickly and efficently. I will return for my next service. He assisted me quickly and efficently. I will return for my next service. More