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Safford Brown Kia Manassas - Service Center

Manassas, VA

4.6
732 Reviews

732 Reviews of Safford Brown Kia Manassas - Service Center

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August 02, 2023

Always good service at safford brown manassas Kia in the city of manassas virgnia. Rhsnks More

by sherrydonick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Safford Brown Kia Manassas responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Team at Safford Brown Kia Manassas

August 01, 2023

It was a good service with no wait to speak to someone with good coffee. More

by bowler.chad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JK
Aug 04, 2023 -

Safford Brown Kia Manassas responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Team at Safford Brown Kia Manassas

August 01, 2023

Very helpful , reliable, honest and on time . Thank you for your corporation . Best regards . Thank you More

by mosd2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Safford Brown Kia Manassas responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Team at Safford Brown Kia Manassas

July 29, 2023

Regular maintenance for our Kia Soul—great experience all around! Safford needs to coordinate appointment making with the dealer service center and upgrade software for better communication. More

by andrew_adar
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Safford Brown Kia Manassas responded

Thank you for the great feedback, Andrew! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Team at Safford Brown Kia Manassas

July 29, 2023

They were ready for me at the appointment. All went smoothly. Had a nice place to work on my computer. Service was done quickly. A text setup kept me informed. More

by Bolinger.paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JK in service.
Aug 01, 2023 -

Safford Brown Kia Manassas responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Team at Safford Brown Kia Manassas

July 29, 2023

My service experience was excellent , my service writer was really for me , and took immediate care of me , and I am extremely happy with the service that was provided More

by wayne.jackson1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Safford Brown Kia Manassas responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Team at Safford Brown Kia Manassas

July 28, 2023

Was treated with respect and kindness. I was ordered an Uber to my work while my car was being worked on. More

by GONZALEZ.EMMA24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JK
Aug 01, 2023 -

Safford Brown Kia Manassas responded

It is great to hear about your recent service experience. We will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Team at Safford Brown Kia Manassas

July 26, 2023

I had my car serviced for the sensor warnings. This derived from the accident and this dealer did thorough analysis to find the root cause to resolve the issue. I received good communication and More

by coolhokie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Safford Brown Kia Manassas responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Team at Safford Brown Kia Manassas

July 25, 2023

Very helpful service technician and front desk. Overall were able to clearly explain what was required and what recommended actions were. More

by Phil.d.zimmerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Safford Brown Kia Manassas responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Team at Safford Brown Kia Manassas

July 24, 2023

Staff was professional, knowledgeable and friendly. Highly recommend this team. One of the best service teams I ever worked with. More

by BRUSHRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Safford Brown Kia Manassas responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Team at Safford Brown Kia Manassas

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