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Safford Brown Kia Manassas - Service Center

Manassas, VA

4.6
732 Reviews

732 Reviews of Safford Brown Kia Manassas - Service Center

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August 25, 2023

Great service department. You can see them work on the cars, and they have a nice waiting area. They do a great job on maintenance of the vehicles. More

by shlak1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Safford Brown Kia Manassas responded

Thank you for your kind words. We feel our service department is what makes Safford Brown Kia Manassas special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Team at Safford Brown Kia Manassas

August 24, 2023

My vehicle was in for an oil change and inspection. Michele provided excellent service and the vehicle was ready quicker than expected. More

by lylevestermark
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Safford Brown Kia Manassas responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Team at Safford Brown Kia Manassas

August 24, 2023

GREAT SERVICE AS ALWAYS. WOULD RECOMMNED TO ANYONE LOOKING FIOR A FRIENDLY AND FAST SERVICE CENTER More

by DWISHNOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Safford Brown Kia Manassas responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Safford Brown Kia Manassas. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Team at Safford Brown Kia Manassas

August 24, 2023

Dealer took care of my recall on the 2012 Kia Sorento while I waitedThey washed the car at no charge. More

by JUMPINJACK429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Safford Brown Kia Manassas responded

We are glad to hear you enjoyed your recent visit to our service department. At Safford Brown Kia Manassas we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, The Team at Safford Brown Kia Manassas

August 24, 2023

This dealership is very efficient and the people who work there are very friendly and welcoming. More

by dmk1128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Safford Brown Kia Manassas responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Team at Safford Brown Kia Manassas

August 23, 2023

John was wonderful to work with and was a straight forward salesman. Really appreciated that! More

by alexcharles1269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Safford Brown Kia Manassas responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Team at Safford Brown Kia Manassas

August 21, 2023

This team was great. I came in for an oil change and rotate and multi point inspection. I was updated on all specs from brake pads to tire life and filter life. After the More

by WEIMER_STEPHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
Aug 24, 2023 -

Safford Brown Kia Manassas responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Team at Safford Brown Kia Manassas

Aug 24, 2023 -

Safford Brown Kia Manassas responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Team at Safford Brown Kia Manassas

August 21, 2023

I had my 2022 EV6 GT line in for UCCI software updating. Jonathan and Michele told me what updates would be done and how long it would take. The job was done right the first time! The free coffee was goo More

by KENHEISING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Safford Brown Kia Manassas responded

To say thank you is not enough, Ken! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Safford Brown Kia Manassas again! Sincerely, The Team at Safford Brown Kia Manassas

August 20, 2023

Kia Manassas always provides me with exceptional service! I would recommend them to anyone who asks. Instead of waiting for my car in the dealership, I chose to go to the Manassas Mall to eat and shop. They More

by BEINGCRYSTALCLEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duval Cassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The other service dept gentleman helped me…5 stars
Aug 23, 2023 -

Safford Brown Kia Manassas responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Safford Brown Kia Manassas. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Team at Safford Brown Kia Manassas

August 19, 2023

I always receive good work and customer service from this Kia dealer and their service department. More

by bethalpaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Safford Brown Kia Manassas responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Team at Safford Brown Kia Manassas

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