Safford Brown Kia Manassas - Service Center

Jonathan made an unfortunate and unexpected experience (a flat tire) considerably better with his attention to what I needed, keeping me informed and checking on my satisfaction. flat tire) considerably better with his attention to what I needed, keeping me informed and checking on my satisfaction. More

I did not have an appointment on a crowded Saturday but they did my tire repair that day in a very timely matter. I was very impressed with Julio in the service department. they did my tire repair that day in a very timely matter. I was very impressed with Julio in the service department. More

Staff members were friendly and were able to get the car in quickly to perform the repairs in quickly to perform the repairs More

Easy to schedule and great communication from the strong Kia team at Browns Manasass Kia Kia team at Browns Manasass Kia More

Friendly people and they work with you about your vehicle and don't push you about the vehicle but let you know and don't push you about the vehicle but let you know More

The Safford Brown Kia Manassas team were extremely professional and created a warm/welcoming environment for me during the car buying process. professional and created a warm/welcoming environment for me during the car buying process. More

Staff members very nice and friendly. Quick service. Quicker than expected! Very nice waiting area. Quick service. Quicker than expected! Very nice waiting area. More

Michelle was excellent. However, Service Dept. took over 3 hours to do simple work; oil change, tire rotation, & recall. Should not have taken that long. However, Service Dept. took over 3 hours to do simple work; oil change, tire rotation, & recall. Should not have taken that long. More

Great experience, and I will highly recommend the group. Michelle was very attentive to my needs. Michelle was very attentive to my needs. More

The wait was really long. I understand that they were short handed but it still took almost 5 hours. I understand that they were short handed but it still took almost 5 hours. More