Safford Brown Kia Manassas - Service Center

Vehicle was not delivered when promised and when asked why, I was informed that there were 10 vehicles scheduled at the same time I was as if that was my doing. This was 100% avoidable. Stuff like this ha why, I was informed that there were 10 vehicles scheduled at the same time I was as if that was my doing. This was 100% avoidable. Stuff like this happens EVERY time I bring my vehicle to this dealership. More

Michele Bolden is the wonderful person very helpful , nice and good work . Will give her perfect 10 . Excellent ! nice and good work . Will give her perfect 10 . Excellent ! More

Excellent customer service, excellent amenities, whit wifi, cofde machine, and tv, good place, nice service, definitely I recommend wifi, cofde machine, and tv, good place, nice service, definitely I recommend More

Excellent service when checking and and during wait. Was kept informed of vehicle status. Everyone was very polite. Was kept informed of vehicle status. Everyone was very polite. More

I paid $172 to fix a noise but after alignment the noise is still there. is still there. More

Great customer service at the front desk, and my vehicle was ready on-time. They ordered me a ride, which I appreciate. was ready on-time. They ordered me a ride, which I appreciate. More

I appreciate Stafford Brown Kia Manassas and continue to bring my car back due to their friendly, knowledgeable, and excellent staff and honest diagnosis when it comes to maintenance needed for my car. I es bring my car back due to their friendly, knowledgeable, and excellent staff and honest diagnosis when it comes to maintenance needed for my car. I especially appreciate Michele for always being so pleasant and for her excellent communication and making sure I’m taken care of. More

Michelle was very efficient with my appointment for service! I had a great experience and she was very helpful and knowledgeable about what needed to be serviced. She is always very friendly and profes service! I had a great experience and she was very helpful and knowledgeable about what needed to be serviced. She is always very friendly and professional! More

Michelle was friendly, efficient and pleasant. She was the only advisor on duty but handled everything with a friendly smile. My service took a bit longer than anticipated but my car was clean a She was the only advisor on duty but handled everything with a friendly smile. My service took a bit longer than anticipated but my car was clean and ready to go and worth the little wait. More

Michelle was great to work with she was great help in getting our car repaired and back on the road getting our car repaired and back on the road More