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Safford Brown Kia Manassas

Manassas, VA

4.6
1,409 Reviews
From our highly regarded customer service to the Buy Happy benefits you'll receive with your next vehicle purchase, our Manassas, VA Kia dealership is the perfect place to shop here in the Chantilly and Fairfax area. We go much further than just offering great deals on new KIA K5, KIA Sorento, KIA Soul and KIA Sportage models and used cars. We not only have parts and service offerings to keep your current vehicle in its best shape, but we're dedicated to community service. Enjoy a Pressure-Free Shopping Experience as we Find the Perfect New Kia or Used Car for Your Travels Around Manassas, Chantilly, and Fairfax. From efficient everyday cars like the new KIA K5 to family friendly SUVs like the KIA Sorento, we have plenty to choose from here in Manassas. Kia has long made affordable cars that hold onto their long-term value, and you'll love the sense of efficiency, technology and style you'll find with your next new SUV or car. Of course we also have a huge selection of used cars for customers from Woodbridge, Falls Church and Washington D.C., including several certified pre-owned Kia editions and other kinds of makes and models. You'll find our financing options are easy to understand and we'll help you find the kind of new or used car deal that makes the most sense for your budget. See Why Customers Buy Happy Then Return to Safford Brown Kia for Auto Maintenance and Repairs As if a new Kia or a great deal on a used car weren't enough, we extend our Buy Happy benefits to shoppers who visit from Manassas, Chantilly, or Fairfax. This means some additional perks, including some benefits with our parts and service offerings. Keeping your vehicle well-maintained and serviced is an important part of car ownership and we'll happily help you out when it comes to all kinds of repairs and regular visits. See what we're all about here at Safford Brown Kia by coming over today and we'll go over all your options.
Contact Dealership

9030 Liberia Ave

Manassas, VA

20110

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Showing 1,409 reviews

January 16, 2024

Except customer service but wait time was pretty long. However, they do offer a free car service to take you home and bring you back which I will probably use next time. More

by QUEENOFPAYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Safford Brown Kia Manassas responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please feel free to utilize our transportation during your next service, and feel free to let us know if there's anything else we can do for you. Sincerely, The Team at Safford Brown Kia Manassas

January 16, 2024

Jonathan is great. He always takes care of me and in the shortest amount of time. He makes sure I am taken care of fully and is super awesome! More

by Julianna Gedney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Safford Brown Kia Manassas responded

Julianna, thank you for the awesome feedback! Jonathan is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he has been there to provide you with great service. Sincerely, The Team at Safford Brown Kia Manassas

January 16, 2024

Everyone at Safford Brown KIA was friendly, knowledgeable, and helpful. We just bought a 2024 Sorento, and the process was very easy. We are satisfied customers! More

by robertnk55
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Duckett
Jan 25, 2024 -

Safford Brown Kia Manassas responded

Robert, we sincerely thank you for going out of your way to write this review about Safford Brown Kia Manassas. We try to create a comfortable and stress-free environment for each and every customer. We hope you enjoy your new Kia Sorento. If you have any further needs, please come back to see us. Sincerely, The Team at Safford Brown Kia Manassas

January 14, 2024

Bryant and Duval and Toobah were great and the new vehicle purchase went smoothly. Highly recommend Kia Manassas. More

by naplesjay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duval Cassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant McGaughy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toobah
Jan 17, 2024 -

Safford Brown Kia Manassas responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Team at Safford Brown Kia Manassas

January 14, 2024

Jonathan Woods was very good And very friendly. Is everything good with him? He provide shuttle and they pick me up when is finish. More

by CESUR3791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Safford Brown Kia Manassas responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jonathan does for Safford Brown Kia Manassas and our customers. It's wonderful to hear you enjoyed the shuttle service. Hope to see you again soon! Sincerely, The Team at Safford Brown Kia Manassas

January 14, 2024

I appreciate how every staff member was upfront and clear with me and pleasant to work with. More

by bmrubenstein
Recommend Dealer
Yes
Employees Worked With
Bryant McGaughy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sopele Togba, Thomas Yawson
Jan 17, 2024 -

Safford Brown Kia Manassas responded

We appreciate your review and are glad to hear that you had a great experience with our team. We look forward to working with you again soon! Sincerely, The Team at Safford Brown Kia Manassas

January 13, 2024

Jonathan was very helpful in discussing what will be done to my car and what that entailed. I found him quite professional and personable More

by motyrababy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Safford Brown Kia Manassas responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Safford Brown Kia Manassas team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Team at Safford Brown Kia Manassas

January 13, 2024

Michelle is always super nice to deal with. Very pleasant when you call in follows up as she states More

by TAMMY2THERESCUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Safford Brown Kia Manassas responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, The Team at Safford Brown Kia Manassas

January 13, 2024

Michelle is very communicative and helpful. The dealership has a nice, clean waiting area with WiFi and paid for a Lyft to take me home when additional work was required. More

by BEN.SMITH213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Safford Brown Kia Manassas responded

Thank you for visiting our service department and for leaving the kind words, Ben. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Team at Safford Brown Kia Manassas

January 13, 2024

Very good services. All the employees were nice, friendly and very helpful with answering questions. They also went out of their way to look for the type of vehicle we w More

by pbadong
Recommend Dealer
Yes
Employees Worked With
Duval Cassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant McGaughy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan-Michael Hightower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Stevens
Jan 17, 2024 -

Safford Brown Kia Manassas responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We're so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, The Team at Safford Brown Kia Manassas

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