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Safford Brown Kia Manassas

Manassas, VA

4.6
1,421 Reviews
From our highly regarded customer service to the Buy Happy benefits you'll receive with your next vehicle purchase, our Manassas, VA Kia dealership is the perfect place to shop here in the Chantilly and Fairfax area. We go much further than just offering great deals on new KIA K5, KIA Sorento, KIA Soul and KIA Sportage models and used cars. We not only have parts and service offerings to keep your current ...
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9030 Liberia Ave

Manassas, VA

20110

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Showing 1,421 reviews

February 02, 2024

The service department is always very friendly, professional and helpful. The reminders and communication prior to the appointment are appreciated. More

by GBUZARD5160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Safford Brown Kia Manassas responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Team at Safford Brown Kia Manassas

February 02, 2024

I was pleased with the professionalism and service I received. I had no issues at all. More

by Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Safford Brown Kia Manassas responded

Taylor, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Safford Brown Kia Manassas. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Team at Safford Brown Kia Manassas

February 02, 2024

Do not have anything further to say. Took longer than I was told, but everything was good More

by emylou652
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Safford Brown Kia Manassas responded

Thank you for leaving this review. Your comments are important to us, and we appreciate all feedback, as it helps us grow as a dealership. Please contact us so we can further discuss your visit. We look forward to speaking with you. Sincerely, The Team at Safford Brown Kia Manassas

February 02, 2024

Customer service here is top notch. I can always depend on their professionalism and courtesy. More

by MILLIEWESSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Safford Brown Kia Manassas responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, The Team at Safford Brown Kia Manassas

February 01, 2024

Speedy service and excellent turnaround time. Service rep made sure my tire was in stock and ready for installation More

by parko922009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Safford Brown Kia Manassas responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Team at Safford Brown Kia Manassas

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February 01, 2024

Michelle is professional,patient and she cares about the customers. I will come here more offen. More

by hidalgoanthonyr66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Safford Brown Kia Manassas responded

Anthony, we are truly grateful for this awesome review! We are thrilled that Michelle was able to take care of you. She is a great asset to our team and we appreciate her for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, The Team at Safford Brown Kia Manassas

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February 01, 2024

K. Mirzad (aka 'DJ') was very knowledgeable regarding Kia vehicles and extremely friendly. He made the whole process simple, efficient and professional. More

by ccybeluga
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalid Mirzad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Duckett
Feb 06, 2024 -

Safford Brown Kia Manassas responded

Thank you for reviewing your time spent at Safford Brown Kia Manassas. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! DJ is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Sincerely, The Team at Safford Brown Kia Manassas

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February 01, 2024

This dealership (manager, salespeople, and finance department) was super helpful, accommodating, and made me feel at ease throughout the car buying process. Duval went above and beyond to help me out More

by fourvila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duval Cassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Duckett
Feb 06, 2024 -

Safford Brown Kia Manassas responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Duval went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Team at Safford Brown Kia Manassas

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February 01, 2024

Dealer was curious and cooperative. Gave us time needed to make necessary decisions. Would recommend. More

by pmorgan25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Cerrado
Feb 06, 2024 -

Safford Brown Kia Manassas responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and we're glad to hear that was the case for you on your recent visit to Safford Brown Kia Manassas. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, The Team at Safford Brown Kia Manassas

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February 01, 2024

Smooth experience, shout out to Mark Cerrado for making my buying experience easy through texts, email and then finally mobile. More

by jhouhoulis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryant McGaughy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Cerrado
Feb 06, 2024 -

Safford Brown Kia Manassas responded

Thank you for sharing your feedback about your experience with us. We're glad to hear that you had a smooth and easy experience with us. Please let us know if there is anything else that we can assist you with. Sincerely, The Team at Safford Brown Kia Manassas

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