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Safford Brown Kia Manassas

Manassas, VA

4.6
1,413 Reviews
From our highly regarded customer service to the Buy Happy benefits you'll receive with your next vehicle purchase, our Manassas, VA Kia dealership is the perfect place to shop here in the Chantilly and Fairfax area. We go much further than just offering great deals on new KIA K5, KIA Sorento, KIA Soul and KIA Sportage models and used cars. We not only have parts and service offerings to keep your current vehicle in its best shape, but we're dedicated to community service. Enjoy a Pressure-Free Shopping Experience as we Find the Perfect New Kia or Used Car for Your Travels Around Manassas, Chantilly, and Fairfax. From efficient everyday cars like the new KIA K5 to family friendly SUVs like the KIA Sorento, we have plenty to choose from here in Manassas. Kia has long made affordable cars that hold onto their long-term value, and you'll love the sense of efficiency, technology and style you'll find with your next new SUV or car. Of course we also have a huge selection of used cars for customers from Woodbridge, Falls Church and Washington D.C., including several certified pre-owned Kia editions and other kinds of makes and models. You'll find our financing options are easy to understand and we'll help you find the kind of new or used car deal that makes the most sense for your budget. See Why Customers Buy Happy Then Return to Safford Brown Kia for Auto Maintenance and Repairs As if a new Kia or a great deal on a used car weren't enough, we extend our Buy Happy benefits to shoppers who visit from Manassas, Chantilly, or Fairfax. This means some additional perks, including some benefits with our parts and service offerings. Keeping your vehicle well-maintained and serviced is an important part of car ownership and we'll happily help you out when it comes to all kinds of repairs and regular visits. See what we're all about here at Safford Brown Kia by coming over today and we'll go over all your options.
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9030 Liberia Ave

Manassas, VA

20110

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Showing 1,413 reviews

February 01, 2024

Speedy service and excellent turnaround time. Service rep made sure my tire was in stock and ready for installation More

by parko922009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Safford Brown Kia Manassas responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Team at Safford Brown Kia Manassas

February 01, 2024

Michelle is professional,patient and she cares about the customers. I will come here more offen. More

by hidalgoanthonyr66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Safford Brown Kia Manassas responded

Anthony, we are truly grateful for this awesome review! We are thrilled that Michelle was able to take care of you. She is a great asset to our team and we appreciate her for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, The Team at Safford Brown Kia Manassas

January 31, 2024

Fabulous to work with and very helpful in my quest for the car I wanted. 10 out of 10!!! More

by kimbailey2754
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duval Cassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant McGaughy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Safford Brown Kia Manassas responded

Thank you for leaving us this great review, Kim! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Team at Safford Brown Kia Manassas

January 31, 2024

They took the time to show me multiple different vehicles until I found the one that I bought. More

by epleeds
Recommend Dealer
Yes
Employees Worked With
Duval Cassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Papino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant McGaughy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan-Michael Hightower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Safford Brown Kia Manassas responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Safford Brown Kia Manassas. Please feel free to contact us if you have any questions about your new purchase. Sincerely, The Team at Safford Brown Kia Manassas

January 31, 2024

Everyone extremely courteous and helpful. Work completed on time and correctly. No complaints whatsoever. Top drawer service. More

by SHELBY.M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Safford Brown Kia Manassas responded

Thank you for the kind words, Shelby. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Safford Brown Kia Manassas, we value our customers and we look forward to seeing you down the road. Sincerely, The Team at Safford Brown Kia Manassas

January 30, 2024

It was an extremely easy process to drop off my car for some recalls and everyone was very friendly and helpful! More

by BAYLEE BOWMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whoever worked on my red Kia Forte 2011
Feb 02, 2024 -

Safford Brown Kia Manassas responded

We appreciate you working with our service department to keep your vehicle in tip-top shape, Baylee. Please don't hesitate to call if we can help with anything at all. Sincerely, The Team at Safford Brown Kia Manassas

January 30, 2024

great sales experience, could speed the process up a bit, but happy overall. thank you. More

by tom@kiblin.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duval Cassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Papino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant McGaughy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shakeeb Akbarzai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalid Mirzad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sopele Togba, Thomas Yawson, Mark Cerrado, Alex Stevens
Feb 02, 2024 -

Safford Brown Kia Manassas responded

Thank you so much for taking the time to share your feedback with us, Tom! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Team at Safford Brown Kia Manassas

January 30, 2024

Easy to schedule an appointment, clean facility, and Michelle is wonderful. I know she wants to retire but I'm glad she's still there. I never feel pressured. More

by AROKET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Safford Brown Kia Manassas responded

Thank you for the awesome feedback! You're right, Michelle is a wonderful member of the team and we appreciate all she does for us! We're very happy to hear that she has been there to provide you with great service. Sincerely, The Team at Safford Brown Kia Manassas

January 28, 2024

Jonathan Woods and Michelle Bolden deserve 5 stars. Both are very friendly, helpful, professional and very nice. The long wait for my new battery installed lowered my stars to four which they have no More

by DOTTIETAYLOR
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Safford Brown Kia Manassas responded

We would like to thank you for sharing this review, Dottie. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Team at Safford Brown Kia Manassas

January 28, 2024

Thomas was amazing. Glad I came to this dealership. The wait was long but it was a weekend so it was expected. More

by kathleenaugusto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudio, Thomas Yawson
Feb 06, 2024 -

Safford Brown Kia Manassas responded

Thanks for your great review, Kathleen. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Team at Safford Brown Kia Manassas

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