Safford Brown Kia Manassas
Manassas, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Paul was great on the phone and his customer service brought us to Safford Brown Kia. Jahnnie, the new sales rep was enthusiastic and professional. Critiques: There were multiple admin issues and a sl brought us to Safford Brown Kia. Jahnnie, the new sales rep was enthusiastic and professional. Critiques: There were multiple admin issues and a slow process. Printers werent working, we were handed off to three different finance people before completing paperwork with a young lady (maybe toobah?) She was efficient and seemed to get us to the finish line. Also -- financing was discussed more than once and no one seemed to know what rates were available. I had secured financing and let everyone know the apr was 5.19. No one seemed to know whether KIA could provide anything better. Ash said he could just make a call and then another person came back to say they could offer 5.25. We drove from Hampton Roads to get the KIA we wanted. We are pleased with the car and that the price on the phone was the price we received (no bait and switch). We just wished it didnt take 5 hours to buy the car. More
There were smudges of something on the inside of the sunroof that I needed to clean when I got home. I felt more attention to detail could have been given to detailing a brand new car for drive away. sunroof that I needed to clean when I got home. I felt more attention to detail could have been given to detailing a brand new car for drive away. More
Easy to deal with, very responsive and polite! Overall great experience with parts, service, and techs! Overall great experience with parts, service, and techs! More
Michelle is a great service rep, I always go to her. I am always happy with the service I recieve here I am always happy with the service I recieve here More
Very good, first-class service, excellent environment, coffee and TV, what makes me happiest is that there is no need to pay for oil change and car wash, the discount this company gave me is really great coffee and TV, what makes me happiest is that there is no need to pay for oil change and car wash, the discount this company gave me is really great More
Samuel papino was very professional friendly and very helpful he went detail by detail he made our purchase easy and got us the best price for the vehicle Thank you Mr. Papino for your great service helpful he went detail by detail he made our purchase easy and got us the best price for the vehicle Thank you Mr. Papino for your great service More
Michelle Bolden is always so friendly and she makes sure I'm updated on what is going on regarding the service to my vehicle. She is knowledgeable about my car, and always walks me to my car when it's ready I'm updated on what is going on regarding the service to my vehicle. She is knowledgeable about my car, and always walks me to my car when it's ready. She is very professional and cares about all the items that are needed to ensure my car is running safely and smoothly. We've been on 1st name basis for quite some time! She's a keeper at Brown's! More
Great service knowledgeable and fast the finance department was great. Knowledgeable about the car and all good all around service department was great. Knowledgeable about the car and all good all around service More