Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Safford Brown Kia Manassas
Manassas, VA
1,413 Reviews
From our highly regarded customer service to the Buy Happy benefits you'll receive with your next vehicle purchase, our Manassas, VA Kia dealership is the perfect place to shop here in the Chantilly and Fairfax area. We go much further than just offering great deals on new KIA K5, KIA Sorento, KIA Soul and KIA Sportage models and used cars. We not only have parts and service offerings to keep your current vehicle in its best shape, but we're dedicated to community service.
Enjoy a Pressure-Free Shopping Experience as we Find the Perfect New Kia or Used Car for Your Travels Around Manassas, Chantilly, and Fairfax.
From efficient everyday cars like the new KIA K5 to family friendly SUVs like the KIA Sorento, we have plenty to choose from here in Manassas. Kia has long made affordable cars that hold onto their long-term value, and you'll love the sense of efficiency, technology and style you'll find with your next new SUV or car. Of course we also have a huge selection of used cars for customers from Woodbridge, Falls Church and Washington D.C., including several certified pre-owned Kia editions and other kinds of makes and models. You'll find our financing options are easy to understand and we'll help you find the kind of new or used car deal that makes the most sense for your budget.
See Why Customers Buy Happy Then Return to Safford Brown Kia for Auto Maintenance and Repairs
As if a new Kia or a great deal on a used car weren't enough, we extend our Buy Happy benefits to shoppers who visit from Manassas, Chantilly, or Fairfax. This means some additional perks, including some benefits with our parts and service offerings. Keeping your vehicle well-maintained and serviced is an important part of car ownership and we'll happily help you out when it comes to all kinds of repairs and regular visits.
See what we're all about here at Safford Brown Kia by coming over today and we'll go over all your options.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,413 reviews
May 30, 2023
Good, professional customer service. They always give me honest consultation and advise. I would recommend this place. They always give me honest consultation and advise. I would recommend this place. More
by randymauer
Verified CustomerEmployees Worked With
May 30, 2023
Thank you for being a good customer service thank you very much. When I need to get in for service always fit me in to see what the problem is so thank you again. very much. When I need to get in for service always fit me in to see what the problem is so thank you again. More
by robinson909
Employees Worked With
May 29, 2023
They were very friendly and kept me informed and updated on my car throughout the whole process on my car throughout the whole process More
by Coreyportell
Employees Worked With
May 29, 2023
Excellent service and very punctual. Jonathan was very nice and helpful and explained everything well Jonathan was very nice and helpful and explained everything well More
by sdelazerda
Employees Worked With
Other Employees :
The lady’s tar the front desk and at check out also very nice , Claudia Solito
May 29, 2023
Staff was very friendly and the wait time was quick. Environment was clean and had plenty of beverages and food while I waited. Environment was clean and had plenty of beverages and food while I waited. More
by ROBSCENNA42
Employees Worked With
May 29, 2023
Better line of sight of deliveries. I don't think honestly was applied here. I think you know when it was going to be delivered but strung me along to sign the papers. I don't think honestly was applied here. I think you know when it was going to be delivered but strung me along to sign the papers. More
by Kacieandmatthew
Employees Worked With
Kahlid & Toothil
May 27, 2023
Paul was great on the phone and his customer service brought us to Safford Brown Kia. Jahnnie, the new sales rep was enthusiastic and professional. Critiques: There were multiple admin issues and a sl brought us to Safford Brown Kia. Jahnnie, the new sales rep was enthusiastic and professional. Critiques: There were multiple admin issues and a slow process. Printers werent working, we were handed off to three different finance people before completing paperwork with a young lady (maybe toobah?) She was efficient and seemed to get us to the finish line. Also -- financing was discussed more than once and no one seemed to know what rates were available. I had secured financing and let everyone know the apr was 5.19. No one seemed to know whether KIA could provide anything better. Ash said he could just make a call and then another person came back to say they could offer 5.25. We drove from Hampton Roads to get the KIA we wanted. We are pleased with the car and that the price on the phone was the price we received (no bait and switch). We just wished it didnt take 5 hours to buy the car. More
by jimemery5
Employees Worked With
Jahnie (sp?), Toobah, Paul Wayson
May 27, 2023
There were smudges of something on the inside of the sunroof that I needed to clean when I got home. I felt more attention to detail could have been given to detailing a brand new car for drive away. sunroof that I needed to clean when I got home. I felt more attention to detail could have been given to detailing a brand new car for drive away. More
by Lakecar23
Employees Worked With
Jared Stevens
May 27, 2023
Michelle is a great service rep, I always go to her. I am always happy with the service I recieve here I am always happy with the service I recieve here More
by BNASH10
