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Safford Brown Kia Manassas

Manassas, VA

4.6
1,413 Reviews
From our highly regarded customer service to the Buy Happy benefits you'll receive with your next vehicle purchase, our Manassas, VA Kia dealership is the perfect place to shop here in the Chantilly and Fairfax area. We go much further than just offering great deals on new KIA K5, KIA Sorento, KIA Soul and KIA Sportage models and used cars. We not only have parts and service offerings to keep your current vehicle in its best shape, but we're dedicated to community service. Enjoy a Pressure-Free Shopping Experience as we Find the Perfect New Kia or Used Car for Your Travels Around Manassas, Chantilly, and Fairfax. From efficient everyday cars like the new KIA K5 to family friendly SUVs like the KIA Sorento, we have plenty to choose from here in Manassas. Kia has long made affordable cars that hold onto their long-term value, and you'll love the sense of efficiency, technology and style you'll find with your next new SUV or car. Of course we also have a huge selection of used cars for customers from Woodbridge, Falls Church and Washington D.C., including several certified pre-owned Kia editions and other kinds of makes and models. You'll find our financing options are easy to understand and we'll help you find the kind of new or used car deal that makes the most sense for your budget. See Why Customers Buy Happy Then Return to Safford Brown Kia for Auto Maintenance and Repairs As if a new Kia or a great deal on a used car weren't enough, we extend our Buy Happy benefits to shoppers who visit from Manassas, Chantilly, or Fairfax. This means some additional perks, including some benefits with our parts and service offerings. Keeping your vehicle well-maintained and serviced is an important part of car ownership and we'll happily help you out when it comes to all kinds of repairs and regular visits. See what we're all about here at Safford Brown Kia by coming over today and we'll go over all your options.
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9030 Liberia Ave

Manassas, VA

20110

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Showing 1,413 reviews

February 08, 2024

The service center got me in quickly even though it was just a state inspection. Michele is always amazing when it comes to customer service and making sure every customer leaves happy. She's very friendly More

by GORDONPLAID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Safford Brown Kia Manassas responded

We cannot thank you enough for this glowing review of our service center, Gordon! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Team at Safford Brown Kia Manassas

February 07, 2024

I'm very appreciative of the service department at SBK. In particular my service rep Jonathan Woods. More

by higginsjames612
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Safford Brown Kia Manassas responded

Your compliments and kind words mean so much to us and our team, James! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Team at Safford Brown Kia Manassas

February 07, 2024

Best car buying experience I've ever had in 40 years of driving and 40 years of purchading new and ysed cars. This is my third Kia and you have a repeat customer in me. Lastly, I like honesty and integrity More

by tseaward_therapist
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sopele Togba, Timothy Duckett
Feb 08, 2024 -

Safford Brown Kia Manassas responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. If you need anything else down the road, please do not hesitate to reach out. Take care and have a great day. Sincerely, The Team at Safford Brown Kia Manassas

February 06, 2024

Great experience. No pressure and the sales man was outstanding. Very knowledgeable and friendly. Sale couldn't have gone better. More

by rcornell27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jan-Michael Hightower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Yawson
Feb 08, 2024 -

Safford Brown Kia Manassas responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Safford Brown Kia Manassas. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, The Team at Safford Brown Kia Manassas

February 05, 2024

Great experience with our recent purchase of a 2023 Kia Telluride. Looking forward to driving this car more! More

by jalaw78
Recommend Dealer
Yes
Employees Worked With
Jan-Michael Hightower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Cerrado
Feb 08, 2024 -

Safford Brown Kia Manassas responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Team at Safford Brown Kia Manassas

February 04, 2024

Michele Bolden did a fantastic job setting up my appointment, provided me email and text reminders, and welcome me the second I stepped into the door. It’s people like these that put a smile on my f More

by christopher.golab63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michele Bolden
Feb 07, 2024 -

Safford Brown Kia Manassas responded

Christopher, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Team at Safford Brown Kia Manassas

February 03, 2024

I choose to keep this rating private. I do not want m y review posted. More

by PAMACKLEY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Safford Brown Kia Manassas responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Team at Safford Brown Kia Manassas

February 03, 2024

I brought a discount coupon to apply it to the service but Mr. Woods told me it wasn't going to apply, so I asked when, and I didn't quite understand his reasoning to apply it. Next time I will go to anot More

by Monica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Safford Brown Kia Manassas responded

We appreciate the time you took out of your day to provide this feedback, Monica. At Safford Brown Kia Manassas, our goal is to provide nothing short of a 5-star experience for all our customers. Please get in touch with us at your earliest convenience so we can learn more about your visit. Thank you! Sincerely, The Team at Safford Brown Kia Manassas

February 03, 2024

I went in to take care of some issues and they delivered. Thanks a lot. More

by LUKE.VANDEVOORDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Safford Brown Kia Manassas responded

Luke, we are so glad we could take care of all of your needs at Safford Brown Kia Manassas. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The Team at Safford Brown Kia Manassas

February 03, 2024

It was a great car buying experience I would definitely come back to buy another car from here! More

by nickatrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duval Cassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant McGaughy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Safford Brown Kia Manassas responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Team at Safford Brown Kia Manassas

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