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Safford Brown Kia Manassas

Manassas, VA

4.6
1,407 Reviews
From our highly regarded customer service to the Buy Happy benefits you'll receive with your next vehicle purchase, our Manassas, VA Kia dealership is the perfect place to shop here in the Chantilly and Fairfax area. We go much further than just offering great deals on new KIA K5, KIA Sorento, KIA Soul and KIA Sportage models and used cars. We not only have parts and service offerings to keep your current vehicle in its best shape, but we're dedicated to community service. Enjoy a Pressure-Free Shopping Experience as we Find the Perfect New Kia or Used Car for Your Travels Around Manassas, Chantilly, and Fairfax. From efficient everyday cars like the new KIA K5 to family friendly SUVs like the KIA Sorento, we have plenty to choose from here in Manassas. Kia has long made affordable cars that hold onto their long-term value, and you'll love the sense of efficiency, technology and style you'll find with your next new SUV or car. Of course we also have a huge selection of used cars for customers from Woodbridge, Falls Church and Washington D.C., including several certified pre-owned Kia editions and other kinds of makes and models. You'll find our financing options are easy to understand and we'll help you find the kind of new or used car deal that makes the most sense for your budget. See Why Customers Buy Happy Then Return to Safford Brown Kia for Auto Maintenance and Repairs As if a new Kia or a great deal on a used car weren't enough, we extend our Buy Happy benefits to shoppers who visit from Manassas, Chantilly, or Fairfax. This means some additional perks, including some benefits with our parts and service offerings. Keeping your vehicle well-maintained and serviced is an important part of car ownership and we'll happily help you out when it comes to all kinds of repairs and regular visits. See what we're all about here at Safford Brown Kia by coming over today and we'll go over all your options.
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9030 Liberia Ave

Manassas, VA

20110

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Showing 1,407 reviews

June 24, 2023

My daughter bought her first car with the help of Sam! We enjoyed talking with Sam! I’m More

by vickismothers
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Samuel Papino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Safford Brown Kia Manassas responded

We're glad that we could provide such a positive experience to a member of your family. If you or any other member of your family have automotive needs, please don’t hesitate to give us a call or pay us a visit! Sincerely, The Team at Safford Brown Kia Manassas

June 23, 2023

Very responsive and good customer service. One of the workers walked around to see if anyone needed anything in the waiting area which was nice. More

by KMG
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Safford Brown Kia Manassas responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, The Team at Safford Brown Kia Manassas

June 23, 2023

Great experience! Sam got me in and out very quickly with my new vehicle. Would definitely go back. More

by vdb1079
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Papino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Safford Brown Kia Manassas responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Team at Safford Brown Kia Manassas

June 18, 2023

Excellent service, excellent facilities,, gray customer service, really kind people, and quality service and products, I definitely recommend Stafford Kia Manassas More

by GUSTAVOHOSSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Safford Brown Kia Manassas responded

Thank you for taking the time to write about your experience with us! At Safford Brown Kia Manassas, we work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy our team was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, The Team at Safford Brown Kia Manassas

June 17, 2023

Best service department compared to Koons and Safford. A very clean, spacious, and accommodating waiting area. More

by LAURABLAURITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Safford Brown Kia Manassas responded

We appreciate your marvelous feedback, Laura. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The Team at Safford Brown Kia Manassas

June 16, 2023

Paul Wayson was my salesman and he was amazing! Very helpful, knowledgeable, and communicative which are all things that matter when buying a new car! I highly recommend him and his customer servic More

by Amy Dixon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Wayson
Jun 22, 2023 -

Safford Brown Kia Manassas responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Team at Safford Brown Kia Manassas

June 16, 2023

The service department is great! It was easy to make an appointment and the work was completed within the estimated time. More

by ykandn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Safford Brown Kia Manassas responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Team at Safford Brown Kia Manassas

June 16, 2023

They are very professional, and get the service done in a timely manner. Thank you More

by James.r.ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Safford Brown Kia Manassas responded

Thank you for sharing this great feedback with us, James. We feel our service department is what makes Safford Brown Kia Manassas special. Reviews like yours help us to make sure that we are continuing to provide our customers with the friendly, quick, and comfortable service experience that our dealership is known for. We are glad to hear that you were pleased with your visit. We would love to work with you again in the future. Sincerely, The Team at Safford Brown Kia Manassas

June 16, 2023

I was offered a payment plan, which made affording my service easier. The experience was great! Michelle is great! The only problem was that it did take a couple of days for the parts to be ordered and t More

by graceofori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Safford Brown Kia Manassas responded

We do apologize for the initial difficulties you experienced. We are glad to hear that things have been smoothed over. It is imperative to us that we make each experience painless and efficient. Please let us know if there is anything else you'd like to discuss. Sincerely, The Team at Safford Brown Kia Manassas

June 16, 2023

Wait was really long- was told that is common for electrical issues but after 3 hours still have to go back for a two hour repair. Everyone was nice but I think I would have gone somewhere for coffee More

by mnovecosky
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Safford Brown Kia Manassas responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Team at Safford Brown Kia Manassas

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