Back

Safford Brown Kia Manassas

Manassas, VA

4.6
1,413 Reviews
From our highly regarded customer service to the Buy Happy benefits you'll receive with your next vehicle purchase, our Manassas, VA Kia dealership is the perfect place to shop here in the Chantilly and Fairfax area. We go much further than just offering great deals on new KIA K5, KIA Sorento, KIA Soul and KIA Sportage models and used cars. We not only have parts and service offerings to keep your current vehicle in its best shape, but we're dedicated to community service. Enjoy a Pressure-Free Shopping Experience as we Find the Perfect New Kia or Used Car for Your Travels Around Manassas, Chantilly, and Fairfax. From efficient everyday cars like the new KIA K5 to family friendly SUVs like the KIA Sorento, we have plenty to choose from here in Manassas. Kia has long made affordable cars that hold onto their long-term value, and you'll love the sense of efficiency, technology and style you'll find with your next new SUV or car. Of course we also have a huge selection of used cars for customers from Woodbridge, Falls Church and Washington D.C., including several certified pre-owned Kia editions and other kinds of makes and models. You'll find our financing options are easy to understand and we'll help you find the kind of new or used car deal that makes the most sense for your budget. See Why Customers Buy Happy Then Return to Safford Brown Kia for Auto Maintenance and Repairs As if a new Kia or a great deal on a used car weren't enough, we extend our Buy Happy benefits to shoppers who visit from Manassas, Chantilly, or Fairfax. This means some additional perks, including some benefits with our parts and service offerings. Keeping your vehicle well-maintained and serviced is an important part of car ownership and we'll happily help you out when it comes to all kinds of repairs and regular visits. See what we're all about here at Safford Brown Kia by coming over today and we'll go over all your options.
Contact Dealership

9030 Liberia Ave

Manassas, VA

20110

Directions

By Type

Showing 1,413 reviews

July 08, 2023

Thanks for solving the problem with my 2026 Kia Optima car and giving a military discount. More

by tabrooks10027
Recommend Dealer
Yes
Employees Worked With
JK
Jul 12, 2023 -

Safford Brown Kia Manassas responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Team at Safford Brown Kia Manassas

July 08, 2023

I could see some axelaration issue after service. No update of my car service completion More

by Srk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jk
Jul 11, 2023 -

Safford Brown Kia Manassas responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Team at Safford Brown Kia Manassas

July 08, 2023

Dealership attempted to bill for unneeded services that fixed nothing, no returned calls on issue. Did not verify existing issues, performed updates that were not required, and wasted labor/time. More

by kidron.turner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Bolden
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Safford Brown Kia Manassas responded

Kidron, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Safford Brown Kia Manassas does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, The Team at Safford Brown Kia Manassas

Jul 11, 2023 -

kidron.turner responded

I responded via text and also left two voicemails — the day of, and after service, as instructed — and no one ever called me back. I don’t have time to play telephone tag.

July 07, 2023

The service department did an overall good job. My only issue is scheduling my appointment, your on line appointment scheduling system could not find us. I had to call to make an appointment. Since More

by KDUNAYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Safford Brown Kia Manassas responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Team at Safford Brown Kia Manassas

July 06, 2023

Everyone at Kia Manassas was very friendly. The master foreman serviced my car the same day and showed me everything under the hood. Very good experience. More

by neals18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
Jul 11, 2023 -

Safford Brown Kia Manassas responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Team at Safford Brown Kia Manassas

July 06, 2023

The dealership has very good employees and we had a pleasant experience interacting with them. Sam and Toobah were very helpful More

by sidharth.Allani
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Papino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Safford Brown Kia Manassas responded

Thank you for your review of our team. We're glad to hear that you had a positive experience with us and look forward to seeing you again soon! Sincerely, The Team at Safford Brown Kia Manassas

July 05, 2023

There was a no hassle, no markup, quickest transaction and easiest experience I've ever had at a dealer. More

by J S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sopele Togba
Jul 10, 2023 -

Safford Brown Kia Manassas responded

We're thrilled to receive your positive review! Thank you for choosing us, and we look forward to serving you again. Sincerely, The Team at Safford Brown Kia Manassas

July 04, 2023

Very customer oriented and the service was excellent! My visit was very pleasant!thet deserved an excellent rating! More

by SLWOODS104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Safford Brown Kia Manassas responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Team at Safford Brown Kia Manassas

July 03, 2023

The salesman and I knew from the original test ride that the car had one tire with low pressure. When I decided to buy it, the service department was told to fill the tire with air and inspect it for punctu More

by bfigie
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Bolden
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Safford Brown Kia Manassas responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. Sincerely, The Team at Safford Brown Kia Manassas

July 03, 2023

This has been the most lengthy car purchasing process I have ever encountered. Leo did a great job in staying engaged and keeping me motivated to complete the processes. More

by soanessa
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Wais Safi, Leo Conley
Jul 05, 2023 -

Safford Brown Kia Manassas responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, The Team at Safford Brown Kia Manassas

...
45
...