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Safford Brown Kia Manassas

Manassas, VA

4.6
1,409 Reviews
From our highly regarded customer service to the Buy Happy benefits you'll receive with your next vehicle purchase, our Manassas, VA Kia dealership is the perfect place to shop here in the Chantilly and Fairfax area. We go much further than just offering great deals on new KIA K5, KIA Sorento, KIA Soul and KIA Sportage models and used cars. We not only have parts and service offerings to keep your current vehicle in its best shape, but we're dedicated to community service. Enjoy a Pressure-Free Shopping Experience as we Find the Perfect New Kia or Used Car for Your Travels Around Manassas, Chantilly, and Fairfax. From efficient everyday cars like the new KIA K5 to family friendly SUVs like the KIA Sorento, we have plenty to choose from here in Manassas. Kia has long made affordable cars that hold onto their long-term value, and you'll love the sense of efficiency, technology and style you'll find with your next new SUV or car. Of course we also have a huge selection of used cars for customers from Woodbridge, Falls Church and Washington D.C., including several certified pre-owned Kia editions and other kinds of makes and models. You'll find our financing options are easy to understand and we'll help you find the kind of new or used car deal that makes the most sense for your budget. See Why Customers Buy Happy Then Return to Safford Brown Kia for Auto Maintenance and Repairs As if a new Kia or a great deal on a used car weren't enough, we extend our Buy Happy benefits to shoppers who visit from Manassas, Chantilly, or Fairfax. This means some additional perks, including some benefits with our parts and service offerings. Keeping your vehicle well-maintained and serviced is an important part of car ownership and we'll happily help you out when it comes to all kinds of repairs and regular visits. See what we're all about here at Safford Brown Kia by coming over today and we'll go over all your options.
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9030 Liberia Ave

Manassas, VA

20110

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Showing 1,409 reviews

July 09, 2023

Samuel was awesome. We would recommend this dealership to anyone. Made our new car purchase easy. More

by aahindman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Papino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wais Safi
Jul 12, 2023 -

Safford Brown Kia Manassas responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Team at Safford Brown Kia Manassas

July 09, 2023

Experience with outstanding sales rep Syed Shah took great care of me and I was in and out the door with the car and interest rate I wanted. More

by bryanplummer1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syed Shah
Jul 12, 2023 -

Safford Brown Kia Manassas responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Team at Safford Brown Kia Manassas

July 09, 2023

all of them were professional, kind and patient. we would definitely recommend Safford Brown Kia Dealership to others. More

by helen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalid and Ash
Jul 10, 2023 -

helen responded

thank you all for your effort.

Jul 12, 2023 -

Safford Brown Kia Manassas responded

We appreciate the kind words, Helen. We look forward to seeing you again in the future! Sincerely, The Team at Safford Brown Kia Manassas

July 09, 2023

Syed was amazing. I live about an hr away so I called before hand to make sure everything would be ready for me when I arrived and I wasn’t stuck there all day. Upon a More

by Adrionne Jenkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syed Shah, Kevin Shin
Jul 12, 2023 -

Safford Brown Kia Manassas responded

Adrionne, Syed is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Sincerely, The Team at Safford Brown Kia Manassas

July 09, 2023

Our dealer was amazing! He did such a great job and helped us get the best deal!! More

by taylor6christian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wais Safi, Sopele Togba
Jul 12, 2023 -

Safford Brown Kia Manassas responded

Thank you for your wonderful review! We greatly appreciate your feedback and hope to welcome you back to our dealership soon. Sincerely, The Team at Safford Brown Kia Manassas

July 09, 2023

Great, quick professional service. Have never waited for more than ninety minutes. Nice, clean waiting area too. More

by fpeccerelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Safford Brown Kia Manassas responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Team at Safford Brown Kia Manassas

July 08, 2023

Dealership attempted to bill for unneeded services that fixed nothing, no returned calls on issue. Did not verify existing issues, performed updates that were not required, and wasted labor/time. More

by kidron.turner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Bolden
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Safford Brown Kia Manassas responded

Kidron, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Safford Brown Kia Manassas does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, The Team at Safford Brown Kia Manassas

Jul 11, 2023 -

kidron.turner responded

I responded via text and also left two voicemails — the day of, and after service, as instructed — and no one ever called me back. I don’t have time to play telephone tag.

July 08, 2023

I could see some axelaration issue after service. No update of my car service completion More

by Srk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jk
Jul 11, 2023 -

Safford Brown Kia Manassas responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Team at Safford Brown Kia Manassas

July 08, 2023

Thanks for solving the problem with my 2026 Kia Optima car and giving a military discount. More

by tabrooks10027
Recommend Dealer
Yes
Employees Worked With
JK
Jul 12, 2023 -

Safford Brown Kia Manassas responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Team at Safford Brown Kia Manassas

July 07, 2023

The service department did an overall good job. My only issue is scheduling my appointment, your on line appointment scheduling system could not find us. I had to call to make an appointment. Since More

by KDUNAYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Safford Brown Kia Manassas responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Team at Safford Brown Kia Manassas

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