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Safford Brown Kia Manassas

Manassas, VA

4.6
1,409 Reviews
From our highly regarded customer service to the Buy Happy benefits you'll receive with your next vehicle purchase, our Manassas, VA Kia dealership is the perfect place to shop here in the Chantilly and Fairfax area. We go much further than just offering great deals on new KIA K5, KIA Sorento, KIA Soul and KIA Sportage models and used cars. We not only have parts and service offerings to keep your current vehicle in its best shape, but we're dedicated to community service. Enjoy a Pressure-Free Shopping Experience as we Find the Perfect New Kia or Used Car for Your Travels Around Manassas, Chantilly, and Fairfax. From efficient everyday cars like the new KIA K5 to family friendly SUVs like the KIA Sorento, we have plenty to choose from here in Manassas. Kia has long made affordable cars that hold onto their long-term value, and you'll love the sense of efficiency, technology and style you'll find with your next new SUV or car. Of course we also have a huge selection of used cars for customers from Woodbridge, Falls Church and Washington D.C., including several certified pre-owned Kia editions and other kinds of makes and models. You'll find our financing options are easy to understand and we'll help you find the kind of new or used car deal that makes the most sense for your budget. See Why Customers Buy Happy Then Return to Safford Brown Kia for Auto Maintenance and Repairs As if a new Kia or a great deal on a used car weren't enough, we extend our Buy Happy benefits to shoppers who visit from Manassas, Chantilly, or Fairfax. This means some additional perks, including some benefits with our parts and service offerings. Keeping your vehicle well-maintained and serviced is an important part of car ownership and we'll happily help you out when it comes to all kinds of repairs and regular visits. See what we're all about here at Safford Brown Kia by coming over today and we'll go over all your options.
Contact Dealership

9030 Liberia Ave

Manassas, VA

20110

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Showing 1,409 reviews

July 15, 2023

I love my car , i loved my buying experience. But my first service was a disappointment. More

by Person1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Safford Brown Kia Manassas responded

Thank you for the feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Team at Safford Brown Kia Manassas

July 15, 2023

Staff is friendly and ready for my arrival. Work was completed quickly and I was kept informed of the progress. My car was returned to me clean and work completed. More

by nop33m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Safford Brown Kia Manassas responded

It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Team at Safford Brown Kia Manassas

July 14, 2023

Dealer did not fully prep my car to take home. Plastic wrappings on doors, dash and seatbelts. The locking lug nut set were left in the trunk. Luggage crossbars right next to them. I had to spen More

by bgroth3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Bolden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Papino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wais Safi
Jul 18, 2023 -

Safford Brown Kia Manassas responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Team at Safford Brown Kia Manassas

July 14, 2023

Michele worked me into schedule and delivered on time. Great experience. Highly recommend for others. More

by cjherms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Safford Brown Kia Manassas responded

We're grateful for your kind words! Thank you for choosing us, and we can't wait to see you again in the future. Sincerely, The Team at Safford Brown Kia Manassas

July 13, 2023

Michele went above and beyond for me when she did not have to. Great customer service More

by JEN74GIBONEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Safford Brown Kia Manassas responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Team at Safford Brown Kia Manassas

July 12, 2023

the sales department personnel were helpful in the product selection process. The financing department was flexible when working with my schedule. More

by Q50Guy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duval Cassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wais Safi
Jul 17, 2023 -

Safford Brown Kia Manassas responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Team at Safford Brown Kia Manassas

July 12, 2023

Had an appointment for simple oil change; had a 2 hour wait. Was never advised they "were short staffed" till I questioned why it took so long. I could have been happier had I been asked to reschedule.. More

by US2TERIBERYS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name.
Jul 17, 2023 -

Safford Brown Kia Manassas responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Team at Safford Brown Kia Manassas

July 11, 2023

Great service experience as always. Michele makes sure things are done as quickly as possible....she's always helpful and knows her stuff. More

by JIM.MORRIS
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Safford Brown Kia Manassas responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Team at Safford Brown Kia Manassas

July 11, 2023

Joanathan is a great service advisor. He assisted me quickly and efficently. I will return for my next service. More

by GUZMAN.ELI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Safford Brown Kia Manassas responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Team at Safford Brown Kia Manassas

July 10, 2023

Michele Bolden was friendly, helpful and knowledgeable. The service waiting area was clean and comfortable. More

by nicki8902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Safford Brown Kia Manassas responded

Nicki, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, The Team at Safford Brown Kia Manassas

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