Safford Brown Kia Manassas

Service department has gotten better since purchase of the telluride. Much more friendly and professional the telluride. Much more friendly and professional More

The routine maintenance and recall were done in the time promised My advisor was helpful,friendly and professional.The car wash was great .The inside cleanup was cursory.3 out of 5. It was done but it left promised My advisor was helpful,friendly and professional.The car wash was great .The inside cleanup was cursory.3 out of 5. It was done but it left a lot to be desired More

I have been going to this shop for years. The shop cares about me, my car and my time. I'm never pressured to do work not needed The shop cares about me, my car and my time. I'm never pressured to do work not needed More

John Sasso and his manager, Kevin, were incredibly helpful and outstanding! John patiently listened to our needs and was very easy to work with. Communication through SMS text was very responsive. Pri helpful and outstanding! John patiently listened to our needs and was very easy to work with. Communication through SMS text was very responsive. Price matched our agreement without any hidden or unexpected costs. The entire purchase process was pretty straightforward, and by the time the paperwork was completed at their finance department, our new Forte GT-Line was sparkling clean and ready at the door. Sincerely thanks to John and Kevin for the exceptional service they provided, and will definitely come back if we decided to buy our next Carnival! More

I had my appointment at 1:15 PM , my cars did not get in for the inspection until 2:00PM , so the waiting time was very long ,plus the cleaning and washing was not done good . this is just a feedback not a for the inspection until 2:00PM , so the waiting time was very long ,plus the cleaning and washing was not done good . this is just a feedback not a compline.the service dept person has the paper work done and just let them on the top of his disk until i asked him my car is done and it ready ? it's parked on customer car pick up , then he starts on then thank you . More

Waited 2 hours for a state inspection. Not ok. Would rather pay for it elsewhere and be in and out. Not ok. Would rather pay for it elsewhere and be in and out. More

Khalid Mirzad as our primary contact was very helpful in our purchase of a new car and trade in of our old car. John Sasso was also very helpful. our purchase of a new car and trade in of our old car. John Sasso was also very helpful. More

Mr.Cassel was so kind and friendly I really appreciate his help. He was very patient with me, unlike other dealerships he never blew up my phone and he was respectful. It was totally because of him I his help. He was very patient with me, unlike other dealerships he never blew up my phone and he was respectful. It was totally because of him I got this vehicle at this dealership and not another, I will be recommending friends and family to him and his great service! Thank you! More

Sam was very easy to work with and really listens to his customers! Enjoyed working with him to get my new Telluride! customers! Enjoyed working with him to get my new Telluride! More

Yes good dealer, i like , nice personal, more michelle, good woman, thanks for everything, Att, Osman good woman, thanks for everything, Att, Osman More