Back

Safford Brown Kia Manassas

Manassas, VA

4.6
1,407 Reviews
From our highly regarded customer service to the Buy Happy benefits you'll receive with your next vehicle purchase, our Manassas, VA Kia dealership is the perfect place to shop here in the Chantilly and Fairfax area. We go much further than just offering great deals on new KIA K5, KIA Sorento, KIA Soul and KIA Sportage models and used cars. We not only have parts and service offerings to keep your current vehicle in its best shape, but we're dedicated to community service. Enjoy a Pressure-Free Shopping Experience as we Find the Perfect New Kia or Used Car for Your Travels Around Manassas, Chantilly, and Fairfax. From efficient everyday cars like the new KIA K5 to family friendly SUVs like the KIA Sorento, we have plenty to choose from here in Manassas. Kia has long made affordable cars that hold onto their long-term value, and you'll love the sense of efficiency, technology and style you'll find with your next new SUV or car. Of course we also have a huge selection of used cars for customers from Woodbridge, Falls Church and Washington D.C., including several certified pre-owned Kia editions and other kinds of makes and models. You'll find our financing options are easy to understand and we'll help you find the kind of new or used car deal that makes the most sense for your budget. See Why Customers Buy Happy Then Return to Safford Brown Kia for Auto Maintenance and Repairs As if a new Kia or a great deal on a used car weren't enough, we extend our Buy Happy benefits to shoppers who visit from Manassas, Chantilly, or Fairfax. This means some additional perks, including some benefits with our parts and service offerings. Keeping your vehicle well-maintained and serviced is an important part of car ownership and we'll happily help you out when it comes to all kinds of repairs and regular visits. See what we're all about here at Safford Brown Kia by coming over today and we'll go over all your options.
Contact Dealership

9030 Liberia Ave

Manassas, VA

20110

Directions

By Type

Showing 1,407 reviews

September 02, 2023

I have been going to this shop for years. The shop cares about me, my car and my time. I'm never pressured to do work not needed More

by FLYBYKNITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Safford Brown Kia Manassas responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Team at Safford Brown Kia Manassas

September 01, 2023

John Sasso and his manager, Kevin, were incredibly helpful and outstanding! John patiently listened to our needs and was very easy to work with. Communication through SMS text was very responsive. Pri More

by JonI
Recommend Dealer
Yes
Employees Worked With
John Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Shin
Sep 06, 2023 -

Safford Brown Kia Manassas responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We're so happy to hear John and Kevin were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, The Team at Safford Brown Kia Manassas

August 30, 2023

Waited 2 hours for a state inspection. Not ok. Would rather pay for it elsewhere and be in and out. More

by MERYDER5
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Woods
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Safford Brown Kia Manassas responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Team at Safford Brown Kia Manassas

August 30, 2023

I had my appointment at 1:15 PM , my cars did not get in for the inspection until 2:00PM , so the waiting time was very long ,plus the cleaning and washing was not done good . this is just a feedback not a More

by Abdou
Recommend Dealer
No
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Safford Brown Kia Manassas responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Team at Safford Brown Kia Manassas

August 28, 2023

Khalid Mirzad as our primary contact was very helpful in our purchase of a new car and trade in of our old car. John Sasso was also very helpful. More

by Henrietta B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khalid Mirzad
Aug 31, 2023 -

Safford Brown Kia Manassas responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Team at Safford Brown Kia Manassas

August 26, 2023

Mr.Cassel was so kind and friendly I really appreciate his help. He was very patient with me, unlike other dealerships he never blew up my phone and he was respectful. It was totally because of him I More

by 1kpadehdave
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duval Cassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Safford Brown Kia Manassas responded

We cannot thank you enough for your wonderful review of Safford Brown Kia Manassas and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Team at Safford Brown Kia Manassas

August 26, 2023

Sam was very easy to work with and really listens to his customers! Enjoyed working with him to get my new Telluride! More

by rbryan1833
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Papino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Safford Brown Kia Manassas responded

Thank you so much for giving us the opportunity to earn your business. We will certainly pass the kind words along to Sam. Please let us know if we can do anything further to help. Sincerely, The Team at Safford Brown Kia Manassas

August 26, 2023

Jonathan and his team performed my maintenance without any issues. The Vehicle was left in a clean condition and he gave frequent updates during my visit up to completion. Very satisfied with the wo More

by TJRAGULA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Safford Brown Kia Manassas responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Safford Brown Kia Manassas. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Team at Safford Brown Kia Manassas

August 26, 2023

Jonathan works very hard and treats everyone with respect. I appreciate all his help and due diligence. More

by SONYA GEORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Safford Brown Kia Manassas responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Team at Safford Brown Kia Manassas

August 26, 2023

Yes good dealer, i like , nice personal, more michelle, good woman, thanks for everything, Att, Osman More

by osmanvelasquez15
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Safford Brown Kia Manassas responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Team at Safford Brown Kia Manassas

...
34
...