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Safford Brown Kia Manassas

Manassas, VA

4.6
1,413 Reviews
From our highly regarded customer service to the Buy Happy benefits you'll receive with your next vehicle purchase, our Manassas, VA Kia dealership is the perfect place to shop here in the Chantilly and Fairfax area. We go much further than just offering great deals on new KIA K5, KIA Sorento, KIA Soul and KIA Sportage models and used cars. We not only have parts and service offerings to keep your current vehicle in its best shape, but we're dedicated to community service. Enjoy a Pressure-Free Shopping Experience as we Find the Perfect New Kia or Used Car for Your Travels Around Manassas, Chantilly, and Fairfax. From efficient everyday cars like the new KIA K5 to family friendly SUVs like the KIA Sorento, we have plenty to choose from here in Manassas. Kia has long made affordable cars that hold onto their long-term value, and you'll love the sense of efficiency, technology and style you'll find with your next new SUV or car. Of course we also have a huge selection of used cars for customers from Woodbridge, Falls Church and Washington D.C., including several certified pre-owned Kia editions and other kinds of makes and models. You'll find our financing options are easy to understand and we'll help you find the kind of new or used car deal that makes the most sense for your budget. See Why Customers Buy Happy Then Return to Safford Brown Kia for Auto Maintenance and Repairs As if a new Kia or a great deal on a used car weren't enough, we extend our Buy Happy benefits to shoppers who visit from Manassas, Chantilly, or Fairfax. This means some additional perks, including some benefits with our parts and service offerings. Keeping your vehicle well-maintained and serviced is an important part of car ownership and we'll happily help you out when it comes to all kinds of repairs and regular visits. See what we're all about here at Safford Brown Kia by coming over today and we'll go over all your options.
Contact Dealership

9030 Liberia Ave

Manassas, VA

20110

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Showing 1,413 reviews

September 14, 2023

Jonathan was very helpful in explaining what was going on with my vehicle and answering all of my questions. More

by KB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Safford Brown Kia Manassas responded

Thank you for the awesome feedback! Jonathan is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Team at Safford Brown Kia Manassas

September 13, 2023

Michele is very knowledgeable, professional and courteous. She explained every service that was performed on my vehicle and what will be needed on my next visit. The service was completed in the ti More

by ENKED77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Safford Brown Kia Manassas responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Team at Safford Brown Kia Manassas

September 13, 2023

Michele was great, there was mix up with my appointment and she took care of everything. More

by Golf54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Safford Brown Kia Manassas responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Michelle does for Safford Brown Kia Manassas and our customers. Hope to see you again soon! Sincerely, The Team at Safford Brown Kia Manassas

September 12, 2023

Mohammad did a great job finding us right car. We are very happy with the purchase. It was a wonderful experience buying car through him. More

by anishkaks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammad Shaikh
Sep 15, 2023 -

Safford Brown Kia Manassas responded

Congratulations on your new vehicle and thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Mohammad was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Team at Safford Brown Kia Manassas

September 12, 2023

Great and friendly service! I felt like they heard me and met my needs beautifully! More

by pam3of14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Papino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia Solito
Sep 15, 2023 -

Safford Brown Kia Manassas responded

Thank you for taking the time to write this 5-star review, Pam. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the best car for you. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Team at Safford Brown Kia Manassas

September 11, 2023

I’ve had all my vehicle service needs met at this location since purchase the vehicle in 2020. I was not satisfied with the service provided for my oil change. My needs and requests were handled with More

by rspencer78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Bolden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Safford Brown Kia Manassas responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, The Team at Safford Brown Kia Manassas

September 11, 2023

Jonathan was great! He stayed in contact with me the whole time my car was being worked on. Amazing experiance! More

by BRANDY.SCHMIDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Safford Brown Kia Manassas responded

Thank you for this amazing review! We really appreciate your business, Brandy. Sincerely, The Team at Safford Brown Kia Manassas

September 10, 2023

Very good job , on time and very perfect so thank you so much for your caring More

by DAVOUD454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Safford Brown Kia Manassas responded

Your review brightened our day! Thank you for sharing your positive experience, and we'd love to have you back at our dealership. Sincerely, The Team at Safford Brown Kia Manassas

September 09, 2023

I am very happy with The Service. Service was fast and the people there were helpful. More

by Rabin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Safford Brown Kia Manassas responded

Rabin, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Team at Safford Brown Kia Manassas

September 08, 2023

I was very happy with service dept staff as I was getting oil change …I was expecting my cabin filter was due to chance. Mechanic advised that my cabin filter was still good. Mechanic could easily advise t More

by RANDYLEE0805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Safford Brown Kia Manassas responded

Randy, thank you for your kind words. We feel our service department is what makes Safford Brown Kia Manassas special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Team at Safford Brown Kia Manassas

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