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Safford Brown Kia Manassas

Manassas, VA

4.6
1,407 Reviews
From our highly regarded customer service to the Buy Happy benefits you'll receive with your next vehicle purchase, our Manassas, VA Kia dealership is the perfect place to shop here in the Chantilly and Fairfax area. We go much further than just offering great deals on new KIA K5, KIA Sorento, KIA Soul and KIA Sportage models and used cars. We not only have parts and service offerings to keep your current vehicle in its best shape, but we're dedicated to community service. Enjoy a Pressure-Free Shopping Experience as we Find the Perfect New Kia or Used Car for Your Travels Around Manassas, Chantilly, and Fairfax. From efficient everyday cars like the new KIA K5 to family friendly SUVs like the KIA Sorento, we have plenty to choose from here in Manassas. Kia has long made affordable cars that hold onto their long-term value, and you'll love the sense of efficiency, technology and style you'll find with your next new SUV or car. Of course we also have a huge selection of used cars for customers from Woodbridge, Falls Church and Washington D.C., including several certified pre-owned Kia editions and other kinds of makes and models. You'll find our financing options are easy to understand and we'll help you find the kind of new or used car deal that makes the most sense for your budget. See Why Customers Buy Happy Then Return to Safford Brown Kia for Auto Maintenance and Repairs As if a new Kia or a great deal on a used car weren't enough, we extend our Buy Happy benefits to shoppers who visit from Manassas, Chantilly, or Fairfax. This means some additional perks, including some benefits with our parts and service offerings. Keeping your vehicle well-maintained and serviced is an important part of car ownership and we'll happily help you out when it comes to all kinds of repairs and regular visits. See what we're all about here at Safford Brown Kia by coming over today and we'll go over all your options.
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9030 Liberia Ave

Manassas, VA

20110

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Showing 1,407 reviews

September 19, 2023

The work done on our vehicle was efficient and complete on time, and scheduling was easy More

by 4lgarner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Safford Brown Kia Manassas responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Safford Brown Kia Manassas's Service Department. Sincerely, The Team at Safford Brown Kia Manassas

September 18, 2023

Safford Brown was responsive to my internet query, gave me the best pricing and held the vehicle for me with a deposit. When I came in for the final purchase, I was in and out without any high pressure sal More

by SSche2bu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Papino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Shin
Sep 21, 2023 -

Safford Brown Kia Manassas responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The Team at Safford Brown Kia Manassas

September 18, 2023

To all of you buying used cars from this dealership 1- make sure your car is certified because they don’t tell you that 2- make sure you bring your car immediately if something is wrong otherwise they wi More

by Jose Arevalo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales manager
Sep 21, 2023 -

Safford Brown Kia Manassas responded

Thank you for taking the time to provide our dealership with feedback about your experience, Jose. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us directly at your earliest convenience so we can learn more and work to resolve your concerns. Sincerely, The Team at Safford Brown Kia Manassas

Jan 29, 2024 -

Jose Arevalo responded

I have been in contact with the dealership several times and they were never able to fix the problem of the car that You sold me, after several visits trying to fix the same oil consumption problem now I have to pay Myself for an engine replacement for a car That your dealership sold me with the money I’m spending on this car I could’ve buy a brand new car. It’s simply ridiculous. Like I said in my review, I will never buy in this dealership again or any Kia dealership.

September 17, 2023

Service was as expected. Done in a timely fashion and able to schedule an appointment within a couple of days. More

by Sarah.fagan213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Safford Brown Kia Manassas responded

Thank you for your outstanding rating about our service department, Sarah. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Team at Safford Brown Kia Manassas

September 17, 2023

Nice - not pushy - knowledgeable - made it easy - car sold! I love my new KiA! Thank you! More

by abandlittleone
Recommend Dealer
Yes
Employees Worked With
Samuel Papino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Shin, Claudia Solito
Sep 20, 2023 -

Safford Brown Kia Manassas responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Team at Safford Brown Kia Manassas

September 17, 2023

All of my interactions were pleasant and I was very happy with my purchase. Great service. More

by christina11589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sopele Togba
Sep 20, 2023 -

Safford Brown Kia Manassas responded

Thank you so much for taking time out of your day to share your experience with everyone, Christina. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Team at Safford Brown Kia Manassas

September 16, 2023

Safford Brown promptly fixed our car’s issue and their customer service staff were helpful on site and online. More

by jcoulter2393
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio
Sep 20, 2023 -

Safford Brown Kia Manassas responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Team at Safford Brown Kia Manassas

September 16, 2023

Service manager is a good guy and treats customers like they should. He pulls technician in to answer questions for clarity. More

by CUKES53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Safford Brown Kia Manassas responded

Thank you for taking the time to leave us this review about our service team. We strive for a 5-star experience for all clients, and it appears we came up short this time. We would love to hear more about your experience and what we can do better next time. Thank you! Sincerely, The Team at Safford Brown Kia Manassas

September 16, 2023

The dealership got me in and out quickly and took care of all my issues. More

by JEN.DELINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Safford Brown Kia Manassas responded

Thanks for the kudos, Jen. It is gratifying to hear that you were taken care of quickly and are happy with the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Team at Safford Brown Kia Manassas

September 16, 2023

Friendly and fast service. Same day even without an appointment, very happy with service provided. More

by EAB858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Safford Brown Kia Manassas responded

Thank you for putting your trust in Safford Brown Kia Manassas! We pride ourselves in our service department’s ability to provide world-class customer service for everyone who walks through our doors. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Team at Safford Brown Kia Manassas

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