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Safford Brown Kia Manassas

Manassas, VA

4.6
1,413 Reviews
From our highly regarded customer service to the Buy Happy benefits you'll receive with your next vehicle purchase, our Manassas, VA Kia dealership is the perfect place to shop here in the Chantilly and Fairfax area. We go much further than just offering great deals on new KIA K5, KIA Sorento, KIA Soul and KIA Sportage models and used cars. We not only have parts and service offerings to keep your current vehicle in its best shape, but we're dedicated to community service. Enjoy a Pressure-Free Shopping Experience as we Find the Perfect New Kia or Used Car for Your Travels Around Manassas, Chantilly, and Fairfax. From efficient everyday cars like the new KIA K5 to family friendly SUVs like the KIA Sorento, we have plenty to choose from here in Manassas. Kia has long made affordable cars that hold onto their long-term value, and you'll love the sense of efficiency, technology and style you'll find with your next new SUV or car. Of course we also have a huge selection of used cars for customers from Woodbridge, Falls Church and Washington D.C., including several certified pre-owned Kia editions and other kinds of makes and models. You'll find our financing options are easy to understand and we'll help you find the kind of new or used car deal that makes the most sense for your budget. See Why Customers Buy Happy Then Return to Safford Brown Kia for Auto Maintenance and Repairs As if a new Kia or a great deal on a used car weren't enough, we extend our Buy Happy benefits to shoppers who visit from Manassas, Chantilly, or Fairfax. This means some additional perks, including some benefits with our parts and service offerings. Keeping your vehicle well-maintained and serviced is an important part of car ownership and we'll happily help you out when it comes to all kinds of repairs and regular visits. See what we're all about here at Safford Brown Kia by coming over today and we'll go over all your options.
Contact Dealership

9030 Liberia Ave

Manassas, VA

20110

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Showing 1,413 reviews

October 14, 2023

Staff members very nice and friendly. Quick service. Quicker than expected! Very nice waiting area. More

by latricia333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Rojas
Oct 18, 2023 -

Safford Brown Kia Manassas responded

Thank you for visiting our service department and for leaving the kind words, Latricia. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Team at Safford Brown Kia Manassas

October 14, 2023

The wait was really long. I understand that they were short handed but it still took almost 5 hours. More

by knc2166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Bolden
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Safford Brown Kia Manassas responded

Thank you for sharing your experience with us. Here at Safford Brown Kia Manassas, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, The Team at Safford Brown Kia Manassas

October 14, 2023

Great experience, and I will highly recommend the group. Michelle was very attentive to my needs. More

by euharris39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Safford Brown Kia Manassas responded

We cannot thank you enough for your wonderful review of Safford Brown Kia Manassas and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Team at Safford Brown Kia Manassas

October 14, 2023

Michelle was excellent. However, Service Dept. took over 3 hours to do simple work; oil change, tire rotation, & recall. Should not have taken that long. More

by KNEPPDL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Safford Brown Kia Manassas responded

Thank you for sharing your experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. Sincerely, The Team at Safford Brown Kia Manassas

October 13, 2023

Provided me Transportation back home. Customer service and mechanics were very Professional and Friendly. Thanks More

by LTUTT1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Safford Brown Kia Manassas responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, The Team at Safford Brown Kia Manassas

October 13, 2023

They always park our car at the front when finished. They hid our car from us this time. Had three different people drive it. Never will I go back. Must be under new management. More

by GRIMMSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not wish to name names
Oct 16, 2023 -

Safford Brown Kia Manassas responded

Thank you so much for allowing me to speak with you during your service visit.I am sorry we didn’t stick with our prior process of pulling your car up front but we will make sure to do so next time!Thanks for your business.Keith Dennis, General Manager

October 12, 2023

Sam was very helpful and great to work with. We would recommend anyone working with him. More

by jredmond1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Papino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Safford Brown Kia Manassas responded

Thank you for leaving us this great review! We are very happy to hear that Sam could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Team at Safford Brown Kia Manassas

October 11, 2023

Purchased a brand new car that I was told I could get it that day but I didn’t get it till next day… they even asked me to come next day to pick it up like if I have the time to waste, remind you I waited 5 More

by Jpros712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cornelius
October 11, 2023

Julio was friendly and knowledgeable. It is always a great experience when getting my car serviced! More

by drewhelbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio , Claudia Solito
Oct 13, 2023 -

Safford Brown Kia Manassas responded

Drew, it’s great to know that Julio provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Team at Safford Brown Kia Manassas

October 11, 2023

Pleasant, polite, honest, reasonably priced, efficient, no pushy sales pitch. I am a returning customer. More

by norristo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Safford Brown Kia Manassas responded

Hi Norristo, and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, The Team at Safford Brown Kia Manassas

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