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Safford Brown Kia Manassas

Manassas, VA

4.6
1,407 Reviews
From our highly regarded customer service to the Buy Happy benefits you'll receive with your next vehicle purchase, our Manassas, VA Kia dealership is the perfect place to shop here in the Chantilly and Fairfax area. We go much further than just offering great deals on new KIA K5, KIA Sorento, KIA Soul and KIA Sportage models and used cars. We not only have parts and service offerings to keep your current vehicle in its best shape, but we're dedicated to community service. Enjoy a Pressure-Free Shopping Experience as we Find the Perfect New Kia or Used Car for Your Travels Around Manassas, Chantilly, and Fairfax. From efficient everyday cars like the new KIA K5 to family friendly SUVs like the KIA Sorento, we have plenty to choose from here in Manassas. Kia has long made affordable cars that hold onto their long-term value, and you'll love the sense of efficiency, technology and style you'll find with your next new SUV or car. Of course we also have a huge selection of used cars for customers from Woodbridge, Falls Church and Washington D.C., including several certified pre-owned Kia editions and other kinds of makes and models. You'll find our financing options are easy to understand and we'll help you find the kind of new or used car deal that makes the most sense for your budget. See Why Customers Buy Happy Then Return to Safford Brown Kia for Auto Maintenance and Repairs As if a new Kia or a great deal on a used car weren't enough, we extend our Buy Happy benefits to shoppers who visit from Manassas, Chantilly, or Fairfax. This means some additional perks, including some benefits with our parts and service offerings. Keeping your vehicle well-maintained and serviced is an important part of car ownership and we'll happily help you out when it comes to all kinds of repairs and regular visits. See what we're all about here at Safford Brown Kia by coming over today and we'll go over all your options.
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9030 Liberia Ave

Manassas, VA

20110

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Showing 1,407 reviews

October 19, 2023

Michelle is the best as all the associates are. She knows all the correct contacts and answers all my questions. She helps me every time. More

by ROBYNPTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Safford Brown Kia Manassas responded

Robyn, thank you for the awesome feedback! Michelle is an excellent member of our service team and we appreciate all she does for us! We're very happy to hear that she has been there to provide you with great service. Sincerely, The Team at Safford Brown Kia Manassas

October 19, 2023

Julio was very helpful and professional. He explained what the problem was and made sure it was fixed correctly. More

by SPHEMMINGSON
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
Oct 24, 2023 -

Safford Brown Kia Manassas responded

Hello and thank you for your kind words. We are very happy to hear that Julio was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, The Team at Safford Brown Kia Manassas

October 18, 2023

Representative did a great job with having everything set and ready, provided transportation and complementary services More

by EYADYOUNIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Safford Brown Kia Manassas responded

Thank you for your wonderful feedback,. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Team at Safford Brown Kia Manassas

October 17, 2023

Michele is the best. She is very knowledgeable and professional. She is the best employee in the service department. She is the only reason I come here for service. More

by Chelsea Harty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Safford Brown Kia Manassas responded

Chelsea, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Team at Safford Brown Kia Manassas

October 17, 2023

Michelle was a responsive representative. She was detailed and made me feel like a valued customer. More

by ANDARNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Safford Brown Kia Manassas responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Michelle does for Safford Brown Kia Manassas and our customers. Hope to see you again soon! Sincerely, The Team at Safford Brown Kia Manassas

October 15, 2023

I did not have an appointment on a crowded Saturday but they did my tire repair that day in a very timely matter. I was very impressed with Julio in the service department. More

by REEDYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
Oct 18, 2023 -

Safford Brown Kia Manassas responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Safford Brown Kia Manassas. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Team at Safford Brown Kia Manassas

October 15, 2023

Jonathan made an unfortunate and unexpected experience (a flat tire) considerably better with his attention to what I needed, keeping me informed and checking on my satisfaction. More

by Lauraslicker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Safford Brown Kia Manassas responded

Laura, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jonathan does for Safford Brown Kia Manassas and our customers. Hope to see you again soon! Sincerely, The Team at Safford Brown Kia Manassas

October 15, 2023

Staff members were friendly and were able to get the car in quickly to perform the repairs More

by agracemadden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Safford Brown Kia Manassas responded

We appreciate your kind words about our service team. Thank you for choosing Safford Brown Kia Manassas for your vehicle needs. Sincerely, The Team at Safford Brown Kia Manassas

October 15, 2023

Easy to schedule and great communication from the strong Kia team at Browns Manasass Kia More

by jlh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
Oct 18, 2023 -

Safford Brown Kia Manassas responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Team at Safford Brown Kia Manassas

October 15, 2023

He was very knowledgable about the entire process. He was patient with us and we would work with him on our next purchase. More

by mer.fortier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Papino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia Solito
Oct 18, 2023 -

Safford Brown Kia Manassas responded

Thank you so much for giving us the opportunity to earn your business. We will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, The Team at Safford Brown Kia Manassas

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