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Safford Brown Kia Manassas

Manassas, VA

Overview
Employees
Reviews
Vehicles
4.6
1,413 Reviews
From our highly regarded customer service to the Buy Happy benefits you'll receive with your next vehicle purchase, our Manassas, VA Kia dealership is the perfect place to shop here in the Chantilly and Fairfax area. We go much further than just offering great deals on new KIA K5, KIA Sorento, KIA Soul and KIA Sportage models and used cars. We not only have parts and service offerings to keep your current vehicle in its best shape, but we're dedicated to community service. Enjoy a Pressure-Free Shopping Experience as we Find the Perfect New Kia or Used Car for Your Travels Around Manassas, Chantilly, and Fairfax. From efficient everyday cars like the new KIA K5 to family friendly SUVs like the KIA Sorento, we have plenty to choose from here in Manassas. Kia has long made affordable cars that hold onto their long-term value, and you'll love the sense of efficiency, technology and style you'll find with your next new SUV or car. Of course we also have a huge selection of used cars for customers from Woodbridge, Falls Church and Washington D.C., including several certified pre-owned Kia editions and other kinds of makes and models. You'll find our financing options are easy to understand and we'll help you find the kind of new or used car deal that makes the most sense for your budget. See Why Customers Buy Happy Then Return to Safford Brown Kia for Auto Maintenance and Repairs As if a new Kia or a great deal on a used car weren't enough, we extend our Buy Happy benefits to shoppers who visit from Manassas, Chantilly, or Fairfax. This means some additional perks, including some benefits with our parts and service offerings. Keeping your vehicle well-maintained and serviced is an important part of car ownership and we'll happily help you out when it comes to all kinds of repairs and regular visits. See what we're all about here at Safford Brown Kia by coming over today and we'll go over all your options.
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9030 Liberia Ave

Manassas, VA

20110

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Showing 1,413 reviews

October 26, 2023

Michele is the only reason I continue coming to this service center. She’s the best!!!! She is very understanding and professional. I love her! More

by Chelsea Harty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Safford Brown Kia Manassas responded

Chelsea, thank you for the awesome feedback! You're right, Mchele is an excellent service adviser and we appreciate all she does for us! We're very happy to hear that she has been there to provide you with great service. Sincerely, The Team at Safford Brown Kia Manassas

October 25, 2023

Excellent customer service. Michelle ensured that all work was done as specified and on time. More

by lylevestermark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Safford Brown Kia Manassas responded

Thanks for your outstanding review, Mark! We're very happy to hear that Michelle was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Team at Safford Brown Kia Manassas

October 24, 2023

Always had a great experience. Jonathan explains everything to me so I understand and has the wait time down to an exact science. More

by obx4linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2023 -

Safford Brown Kia Manassas responded

Linda, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jonathan does for Safford Brown Kia Manassas and our customers. Hope to see you again soon! Sincerely, The Team at Safford Brown Kia Manassas

October 23, 2023

Bryant and other staff did a great job. Very informative, professional and knowledgeable. Made the buying experience a pleasant one. Thanks. More

by jonmiskell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryant
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Oct 26, 2023 -

Safford Brown Kia Manassas responded

Jon, thank you for reviewing your time spent at Safford Brown Kia Manassas. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Bryant, like the rest of our sales staff, is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Sincerely, The Team at Safford Brown Kia Manassas

October 23, 2023

Great customer service with the salesman and a great selection of vehicles on the lot! More

by michaellopez1810
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalid, Mirzad
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Oct 26, 2023 -

Safford Brown Kia Manassas responded

What an enjoyable review to read, Michael! It is reassuring to know our sales team provided you with a hassle-free and great shopping experience. Safford Brown Kia Manassas’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. We're happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Sincerely, The Team at Safford Brown Kia Manassas

October 22, 2023

We had a Great experience, everyone was very helpful and friendly. I would highly recommend them. More

by ida.lorence
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Shin, Louis Rojas
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Oct 25, 2023 -

Safford Brown Kia Manassas responded

Ida, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Safford Brown Kia Manassas! Sincerely, The Team at Safford Brown Kia Manassas

October 19, 2023

Julio was very helpful and professional. He explained what the problem was and made sure it was fixed correctly. More

by SPHEMMINGSON
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
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Oct 24, 2023 -

Safford Brown Kia Manassas responded

Hello and thank you for your kind words. We are very happy to hear that Julio was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, The Team at Safford Brown Kia Manassas

October 19, 2023

Michelle is the best as all the associates are. She knows all the correct contacts and answers all my questions. She helps me every time. More

by ROBYNPTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2023 -

Safford Brown Kia Manassas responded

Robyn, thank you for the awesome feedback! Michelle is an excellent member of our service team and we appreciate all she does for us! We're very happy to hear that she has been there to provide you with great service. Sincerely, The Team at Safford Brown Kia Manassas

October 18, 2023

Representative did a great job with having everything set and ready, provided transportation and complementary services More

by EYADYOUNIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2023 -

Safford Brown Kia Manassas responded

Thank you for your wonderful feedback,. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Team at Safford Brown Kia Manassas

October 18, 2023

Michelle was a responsive representative. She was detailed and made me feel like a valued customer. More

by ANDARNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2023 -

Safford Brown Kia Manassas responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Michelle does for Safford Brown Kia Manassas and our customers. Hope to see you again soon! Sincerely, The Team at Safford Brown Kia Manassas

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