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Safford Brown Kia Manassas

Manassas, VA

4.6
1,407 Reviews
From our highly regarded customer service to the Buy Happy benefits you'll receive with your next vehicle purchase, our Manassas, VA Kia dealership is the perfect place to shop here in the Chantilly and Fairfax area. We go much further than just offering great deals on new KIA K5, KIA Sorento, KIA Soul and KIA Sportage models and used cars. We not only have parts and service offerings to keep your current vehicle in its best shape, but we're dedicated to community service. Enjoy a Pressure-Free Shopping Experience as we Find the Perfect New Kia or Used Car for Your Travels Around Manassas, Chantilly, and Fairfax. From efficient everyday cars like the new KIA K5 to family friendly SUVs like the KIA Sorento, we have plenty to choose from here in Manassas. Kia has long made affordable cars that hold onto their long-term value, and you'll love the sense of efficiency, technology and style you'll find with your next new SUV or car. Of course we also have a huge selection of used cars for customers from Woodbridge, Falls Church and Washington D.C., including several certified pre-owned Kia editions and other kinds of makes and models. You'll find our financing options are easy to understand and we'll help you find the kind of new or used car deal that makes the most sense for your budget. See Why Customers Buy Happy Then Return to Safford Brown Kia for Auto Maintenance and Repairs As if a new Kia or a great deal on a used car weren't enough, we extend our Buy Happy benefits to shoppers who visit from Manassas, Chantilly, or Fairfax. This means some additional perks, including some benefits with our parts and service offerings. Keeping your vehicle well-maintained and serviced is an important part of car ownership and we'll happily help you out when it comes to all kinds of repairs and regular visits. See what we're all about here at Safford Brown Kia by coming over today and we'll go over all your options.
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9030 Liberia Ave

Manassas, VA

20110

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Showing 1,407 reviews

November 04, 2023

Excellent service all the time. They set the standard for great service. They should tell Ourisman. More

by warrenpwc38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Montenegro, Dave Wishnow
Nov 07, 2023 -

Safford Brown Kia Manassas responded

Warren, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, The Team at Safford Brown Kia Manassas

November 04, 2023

Great experience, Fast and efficient and they kept me updated on the progress. Very happy with my experience. More

by michellepapa2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Montenegro
Nov 07, 2023 -

Safford Brown Kia Manassas responded

Thanks for the kudos, Michelle. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Team at Safford Brown Kia Manassas

November 04, 2023

Very friendly and quick service for my vehicle, front desk person was great too yes More

by mcnulty.meg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Safford Brown Kia Manassas responded

Meg, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Team at Safford Brown Kia Manassas

November 02, 2023

My 15,000 mile service went very smoothly! Wonderful service! Never have any issues or complaints. More

by MINIPIPPA10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Montenegro
Nov 07, 2023 -

Safford Brown Kia Manassas responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Team at Safford Brown Kia Manassas

November 02, 2023

Good experience with Safford Brown KIA. Sam Papino was accommodating and helpful through the process. They worked with us even though we were from out of state and required more footwork to More

by hillaryloper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Papino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Safford Brown Kia Manassas responded

Thank you for leaving us this great review, Hillary! We are very happy to hear that Sam could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Team at Safford Brown Kia Manassas

November 02, 2023

Service is always great and the staff is always friendly! I’m also always well informed about services before I arrive and after I leave :) More

by lrsalvary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Safford Brown Kia Manassas responded

Thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, The Team at Safford Brown Kia Manassas

November 02, 2023

Worst sales/service ever sold me a broken car when I came in to get it fixed I was told I had to pay for it because it was my fault…. Service did give me a discount…Sales manager was too busy to speak to me More

by Danemammax2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DJ, Kevin Shin
November 01, 2023

Everyone is always very professional and nice here and the work has always been done very well. I’ve never had any complaints during my service appointments. More

by glparks0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Safford Brown Kia Manassas responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Team at Safford Brown Kia Manassas

November 01, 2023

Although they tried to find the problem, they could not find it and I still have to wonder if the car is going to start when I go out early mornings. Something is definitely wrong with a car that is 5 mon More

by jamh0531
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Safford Brown Kia Manassas responded

We appreciate you taking the time to share your experience with our service department, Kristin. Here at Safford Brown Kia Manassas, we like to ensure that each and every vehicle is given the utmost attention to detail. We would like to speak to you about your experience, please feel free to reach out to us at any time. Sincerely, The Team at Safford Brown Kia Manassas

November 01, 2023

Michelle was wonderful, really helpful and service techs are great! Love that they clean my car after servicing it! More

by LUCYBEATY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Safford Brown Kia Manassas responded

Thank you so much for your excellent input, Lucy! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, The Team at Safford Brown Kia Manassas

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