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Safford Brown Kia Manassas

Manassas, VA

4.6
1,407 Reviews
From our highly regarded customer service to the Buy Happy benefits you'll receive with your next vehicle purchase, our Manassas, VA Kia dealership is the perfect place to shop here in the Chantilly and Fairfax area. We go much further than just offering great deals on new KIA K5, KIA Sorento, KIA Soul and KIA Sportage models and used cars. We not only have parts and service offerings to keep your current vehicle in its best shape, but we're dedicated to community service. Enjoy a Pressure-Free Shopping Experience as we Find the Perfect New Kia or Used Car for Your Travels Around Manassas, Chantilly, and Fairfax. From efficient everyday cars like the new KIA K5 to family friendly SUVs like the KIA Sorento, we have plenty to choose from here in Manassas. Kia has long made affordable cars that hold onto their long-term value, and you'll love the sense of efficiency, technology and style you'll find with your next new SUV or car. Of course we also have a huge selection of used cars for customers from Woodbridge, Falls Church and Washington D.C., including several certified pre-owned Kia editions and other kinds of makes and models. You'll find our financing options are easy to understand and we'll help you find the kind of new or used car deal that makes the most sense for your budget. See Why Customers Buy Happy Then Return to Safford Brown Kia for Auto Maintenance and Repairs As if a new Kia or a great deal on a used car weren't enough, we extend our Buy Happy benefits to shoppers who visit from Manassas, Chantilly, or Fairfax. This means some additional perks, including some benefits with our parts and service offerings. Keeping your vehicle well-maintained and serviced is an important part of car ownership and we'll happily help you out when it comes to all kinds of repairs and regular visits. See what we're all about here at Safford Brown Kia by coming over today and we'll go over all your options.
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9030 Liberia Ave

Manassas, VA

20110

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Showing 1,407 reviews

February 26, 2024

Service took a little while but my car had some real issues and in the end everything was taken care off and I have no complaints. More

by MROTHWELL85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ismael
Mar 05, 2024 -

Safford Brown Kia Manassas responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Team at Safford Brown Kia Manassas

February 26, 2024

The dealership is clean, has a nice waiting area and the employees that I interacted with were friendly and accommodating. I do wish there were more Tellurides on the lot, but I guess that’s the way car buy More

by chelryn4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duval Cassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shakeeb Akbarzai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan-Michael Hightower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Duckett
Mar 05, 2024 -

Safford Brown Kia Manassas responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss this issue in greater detail. Sincerely, The Team at Safford Brown Kia Manassas

February 25, 2024

Great service! Everything was done perfectly and we couldn't be happier with the results. More

by DANIELLEMARIE5673
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Safford Brown Kia Manassas responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Danielle. Sincerely, The Team at Safford Brown Kia Manassas

February 24, 2024

Excellent customer service and very friendly staff. Good place to relax and wait or place to work while waiting. More

by LUCYBEATY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Safford Brown Kia Manassas responded

Thank you for visiting our service department and for leaving the kind words, Lucy. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Team at Safford Brown Kia Manassas

February 23, 2024

John Sasso and Bryant McGaughy where very professional, knowledgeable and helpful completing the sales process and transaction. More

by LOUISZECCA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant McGaughy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan-Michael Hightower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Safford Brown Kia Manassas responded

Thank you so much for taking the time to share your feedback with us, Louis! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Team at Safford Brown Kia Manassas

February 22, 2024

Michelle in the service center was very helpful. She communicated regularly and promptly, keeping me up to date with the status of my Sorento. More

by NIKKIS3LMJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Safford Brown Kia Manassas responded

Thanks for your awesome review, Nikki! We're very happy to hear that Michelle was of such great help to you. She takes pride in her customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Team at Safford Brown Kia Manassas

February 22, 2024

There was More than one customer waiting for their cars to be serviced. I am all about customer service . only 1 person asked if we wanted coffee or water or how we were doing. If we needed anything. Most More

by CUTELADY62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Safford Brown Kia Manassas responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so we can discuss your experience and learn more. We look forward to hearing from you. Sincerely, The Team at Safford Brown Kia Manassas

February 22, 2024

Customer service was great! They were able to get my car in straight away. The service manager was nice and made sure that I was kept up to date of the work. More

by ESTRAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael
Feb 26, 2024 -

Safford Brown Kia Manassas responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Team at Safford Brown Kia Manassas

February 22, 2024

Very good customer service. Friendly staff,, car was promptly serviced and work was very well done. More

by NEWBOLDFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Safford Brown Kia Manassas responded

We cannot thank you enough for this glowing review of our service center, Steve! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Team at Safford Brown Kia Manassas

February 22, 2024

Everyone wad super kind and polite. Everyone I dealt with was attentive. Car runs great. They cleaned it really well. (What glass cleaner do you use?) 😁 The only problem was the time More

by BikerMom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael
Mar 01, 2024 -

Safford Brown Kia Manassas responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Team at Safford Brown Kia Manassas