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Safford Brown Kia Manassas

Manassas, VA

Overview
Employees
Reviews
Vehicles
4.6
1,413 Reviews
From our highly regarded customer service to the Buy Happy benefits you'll receive with your next vehicle purchase, our Manassas, VA Kia dealership is the perfect place to shop here in the Chantilly and Fairfax area. We go much further than just offering great deals on new KIA K5, KIA Sorento, KIA Soul and KIA Sportage models and used cars. We not only have parts and service offerings to keep your current vehicle in its best shape, but we're dedicated to community service. Enjoy a Pressure-Free Shopping Experience as we Find the Perfect New Kia or Used Car for Your Travels Around Manassas, Chantilly, and Fairfax. From efficient everyday cars like the new KIA K5 to family friendly SUVs like the KIA Sorento, we have plenty to choose from here in Manassas. Kia has long made affordable cars that hold onto their long-term value, and you'll love the sense of efficiency, technology and style you'll find with your next new SUV or car. Of course we also have a huge selection of used cars for customers from Woodbridge, Falls Church and Washington D.C., including several certified pre-owned Kia editions and other kinds of makes and models. You'll find our financing options are easy to understand and we'll help you find the kind of new or used car deal that makes the most sense for your budget. See Why Customers Buy Happy Then Return to Safford Brown Kia for Auto Maintenance and Repairs As if a new Kia or a great deal on a used car weren't enough, we extend our Buy Happy benefits to shoppers who visit from Manassas, Chantilly, or Fairfax. This means some additional perks, including some benefits with our parts and service offerings. Keeping your vehicle well-maintained and serviced is an important part of car ownership and we'll happily help you out when it comes to all kinds of repairs and regular visits. See what we're all about here at Safford Brown Kia by coming over today and we'll go over all your options.
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9030 Liberia Ave

Manassas, VA

20110

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Showing 1,413 reviews

November 21, 2023

Communication and service was great! Johnathan was very thorough and professional . He explained everything in detail and responded in a timely manner. Excellent job! More

by JHANDFORD44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2023 -

Safford Brown Kia Manassas responded

Hello and thank you for your kind words. We are very happy to hear that Johnathan was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, The Team at Safford Brown Kia Manassas

November 20, 2023

Michelle was very accomodating when I was late to pick up my van. A+ for friendliness and customer service! More

by bruinsdj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2023 -

Safford Brown Kia Manassas responded

Thank you for this great review! We're very happy that Michelle was here to help you and treated you with the customer service we know you deserve. Sincerely, The Team at Safford Brown Kia Manassas

November 20, 2023

It may sound like an advertisement, but it is true. My experience at Safford Brown Kia felt like family. EVERYONE! From Eddie who called us Sunday morning, to John (who listened to our wants and wor More

by Mr.MillsClass
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie - phones, Toobah - Financing, Kevin Shin
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Nov 27, 2023 -

Safford Brown Kia Manassas responded

Hello, thank you for taking the time to travel to see our team. We appreciate the kind and sincere comments as well as the recommendation. We will be there for you for many years to come. Enjoy your new car! Sincerely, The Team at Safford Brown Kia Manassas

November 19, 2023

Very nice dealership, large selection of cars and friendly sales people. The online sales manager called me quickly after submitting my request and got me in touch with my sales person quick. More

by Garrett_brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shakeeb Akbarzai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Shin
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Nov 22, 2023 -

Safford Brown Kia Manassas responded

We can’t thank you enough for writing this awesome review for our dealership, Garrett! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Team at Safford Brown Kia Manassas

November 19, 2023

Vehicle was not delivered when promised and when asked why, I was informed that there were 10 vehicles scheduled at the same time I was as if that was my doing. This was 100% avoidable. Stuff like this ha More

by NMFULLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Bolden
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2023 -

Safford Brown Kia Manassas responded

Providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you toward a resolution. Please contact us at your earliest convenience. Sincerely, The Team at Safford Brown Kia Manassas

November 19, 2023

I had a great experience when buying a used car at Safford Brown. Bryant was very professional, knowledgeable, and very courteous to my young, precocious daughter. The facility was great and I think I More

by Jason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryant McGaughy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2023 -

Safford Brown Kia Manassas responded

Thank you so much for taking the time to share your feedback with us, Jason! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Team at Safford Brown Kia Manassas

November 19, 2023

Bryant was excellent to work with. Very professional and understood our needs and delivered. Just an all around good guy. More

by justin
Recommend Dealer
Yes
Employees Worked With
Bryant McGaughy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Shin
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Nov 22, 2023 -

Safford Brown Kia Manassas responded

Thank you for taking the time to write this review, Justin. We are pleased to hear that Bryant was able to provide an efficient and overall positive experience. Sincerely, The Team at Safford Brown Kia Manassas

November 18, 2023

Excellent customer service, excellent amenities, whit wifi, cofde machine, and tv, good place, nice service, definitely I recommend More

by GUSTAVOHOSSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Montenegro, Dave Wishnow
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Nov 22, 2023 -

Safford Brown Kia Manassas responded

Thank you for visiting our service department and for leaving the kind words, Gustavo. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Team at Safford Brown Kia Manassas

November 18, 2023

Excellent service when checking and and during wait. Was kept informed of vehicle status. Everyone was very polite. More

by flobkayb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2023 -

Safford Brown Kia Manassas responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Team at Safford Brown Kia Manassas

November 18, 2023

Michele Bolden is the wonderful person very helpful , nice and good work . Will give her perfect 10 . Excellent ! More

by Chanida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2023 -

Safford Brown Kia Manassas responded

Chanida, we appreciate your review and are glad to hear that you had such a wonderful experience with Michele. We look forward to working with you again! Sincerely, The Team at Safford Brown Kia Manassas

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