Safford Brown Kia Manassas
Manassas, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Vehicle was not delivered when promised and when asked why, I was informed that there were 10 vehicles scheduled at the same time I was as if that was my doing. This was 100% avoidable. Stuff like this ha why, I was informed that there were 10 vehicles scheduled at the same time I was as if that was my doing. This was 100% avoidable. Stuff like this happens EVERY time I bring my vehicle to this dealership. More
Michele Bolden is the wonderful person very helpful , nice and good work . Will give her perfect 10 . Excellent ! nice and good work . Will give her perfect 10 . Excellent ! More
Excellent customer service, excellent amenities, whit wifi, cofde machine, and tv, good place, nice service, definitely I recommend wifi, cofde machine, and tv, good place, nice service, definitely I recommend More
Excellent service when checking and and during wait. Was kept informed of vehicle status. Everyone was very polite. Was kept informed of vehicle status. Everyone was very polite. More
I paid $172 to fix a noise but after alignment the noise is still there. is still there. More
Excellent customer service and attentiveness, the facility is clean and organized. Not too busy or noisy. facility is clean and organized. Not too busy or noisy. More
Car buying for me is never a pleasant experience, and while Safford Brown Kia Manassas is a pleasant enough dealership, the entire car buying process is rife with confusions, add-ons and delays all desig while Safford Brown Kia Manassas is a pleasant enough dealership, the entire car buying process is rife with confusions, add-ons and delays all designed to wear the customer down. Safford Brown Kia Manassas is no different. Had I not already chosen the car and price I wanted, I would stay away from a car dealership as if it were the carrier of a plague. Shakeeb ("Ali") Akbarzai was pleasant and accommodating, although he confessed he was rather new to Kia. We took a test drive and he seemed knowledgeable about the car, although he didn't spend the time to explain the workings of the interface after the car was delivered. Not that I needed it, though. I confess that I was somewhat surprised that the negotiated price of the car jumped about $8,000 when it came time to signing the papers. I did agree on an extended warranty, but declined everything else. I found that disappointing, but as said earlier, I had been worn down too much to walk away at the time of signing. That's the biggest knock I have on the car buying experience. Safford Brown Kia Manassas is no different in that regard than any other dealership I've purchased from in over fifty years of car buying. More
Michelle was very efficient with my appointment for service! I had a great experience and she was very helpful and knowledgeable about what needed to be serviced. She is always very friendly and profes service! I had a great experience and she was very helpful and knowledgeable about what needed to be serviced. She is always very friendly and professional! More
Great customer service at the front desk, and my vehicle was ready on-time. They ordered me a ride, which I appreciate. was ready on-time. They ordered me a ride, which I appreciate. More
I appreciate Stafford Brown Kia Manassas and continue to bring my car back due to their friendly, knowledgeable, and excellent staff and honest diagnosis when it comes to maintenance needed for my car. I es bring my car back due to their friendly, knowledgeable, and excellent staff and honest diagnosis when it comes to maintenance needed for my car. I especially appreciate Michele for always being so pleasant and for her excellent communication and making sure I’m taken care of. More