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Safford Brown Kia Manassas

Manassas, VA

4.6
1,413 Reviews
From our highly regarded customer service to the Buy Happy benefits you'll receive with your next vehicle purchase, our Manassas, VA Kia dealership is the perfect place to shop here in the Chantilly and Fairfax area. We go much further than just offering great deals on new KIA K5, KIA Sorento, KIA Soul and KIA Sportage models and used cars. We not only have parts and service offerings to keep your current vehicle in its best shape, but we're dedicated to community service. Enjoy a Pressure-Free Shopping Experience as we Find the Perfect New Kia or Used Car for Your Travels Around Manassas, Chantilly, and Fairfax. From efficient everyday cars like the new KIA K5 to family friendly SUVs like the KIA Sorento, we have plenty to choose from here in Manassas. Kia has long made affordable cars that hold onto their long-term value, and you'll love the sense of efficiency, technology and style you'll find with your next new SUV or car. Of course we also have a huge selection of used cars for customers from Woodbridge, Falls Church and Washington D.C., including several certified pre-owned Kia editions and other kinds of makes and models. You'll find our financing options are easy to understand and we'll help you find the kind of new or used car deal that makes the most sense for your budget. See Why Customers Buy Happy Then Return to Safford Brown Kia for Auto Maintenance and Repairs As if a new Kia or a great deal on a used car weren't enough, we extend our Buy Happy benefits to shoppers who visit from Manassas, Chantilly, or Fairfax. This means some additional perks, including some benefits with our parts and service offerings. Keeping your vehicle well-maintained and serviced is an important part of car ownership and we'll happily help you out when it comes to all kinds of repairs and regular visits. See what we're all about here at Safford Brown Kia by coming over today and we'll go over all your options.
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9030 Liberia Ave

Manassas, VA

20110

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Showing 1,413 reviews

December 01, 2023

The entire process was quick and easy. No waiting upon arrival. Michele and the entire team were fantastic! Great customer service! More

by SIMPKINS.LORI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Safford Brown Kia Manassas responded

We cannot thank you enough for this glowing review of our service center, Lori! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Team at Safford Brown Kia Manassas

November 30, 2023

DJ was great in whole processing from lead to convert. He made sure I get all the information and happy. More

by shashwatrastogi20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalid Mirzad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Safford Brown Kia Manassas responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that DJ was able to meet your needs. At Safford Brown Kia Manassas, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, The Team at Safford Brown Kia Manassas

November 29, 2023

Michelle is the best it is the technicians I wonder about. Bought 2 tires for front and they put to much air in. More

by jojoroaming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Safford Brown Kia Manassas responded

We are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Team at Safford Brown Kia Manassas

November 29, 2023

This is the best KIA dealership I have ever dealt with. I will always return to this place because of their excellent customer service and quality maintenance. More

by EGEKWUJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Baez
Dec 01, 2023 -

Safford Brown Kia Manassas responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Team at Safford Brown Kia Manassas

November 29, 2023

While we overall felt like we got a decent deal, we did not like the way they tried to automatically include their fabric protection and some of the other things they did. I would potentially use them in More

by jharasek527
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalid Mirzad
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Safford Brown Kia Manassas responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Team at Safford Brown Kia Manassas

November 27, 2023

Overall a great experience, definitely would recommend Safford Brown Kia Manassas service department. Service was great! More

by DKCCONSTRUCTION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Montenegro
Nov 29, 2023 -

Safford Brown Kia Manassas responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Team at Safford Brown Kia Manassas

November 23, 2023

Overall a great experience all around, I would recommend to friends and family. Great team at Safford! More

by akramabasuni
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryant McGaughy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Shin
Nov 28, 2023 -

Safford Brown Kia Manassas responded

We cannot thank you enough for your wonderful review of Safford Brown Kia Manassas and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Team at Safford Brown Kia Manassas

November 22, 2023

I made an appointment like 5 days in advance, I dropped the car off 10 minutes early. I waited on the work to be done in the lounge area, The car did NOT enter the shop until 1.5 hrs. later this was with a More

by sled
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julio Montenegro
Nov 28, 2023 -

Safford Brown Kia Manassas responded

Hello, we appreciate your feedback regarding your recent experience in our service center. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. We'd like the chance to speak with you and discuss your visit in greater detail. Please contact please contact Dave Wishnow, our Service Manager, to discuss this further. Sincerely, The Team at Safford Brown Kia Manassas

November 22, 2023

As usual, I was very pleased with the service I received. My car was unreliable in starting and an initial diagnosis was that a new starter was needed which had to be ordered. I would have been without a More

by SINGLOVELY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Safford Brown Kia Manassas responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Team at Safford Brown Kia Manassas

November 21, 2023

The service desk help, Michelle, was excellent. She was professional, courteous, and very knowledgeable. The facility was beautiful. My disappointment was the service department did not have all m More

by CORRY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Safford Brown Kia Manassas responded

Corry, it is disappointing to hear your experience with us was less than stellar. Your time is valuable to us and we strive to provide fast and competent service. Unfortunately with parts shortages and other issues our industry is currently facing, we are unable to keep all the required parts on hand, and with many things on backorder it means it can take longer than we would like for them to come in. It is regretful that we were not able to accommodate your schedule but please know that it was not our intention and we will work to keep this from being an issue as much as possible going forward. Please contact us at your earliest convenience if you would like to discuss this further. Sincerely, The Team at Safford Brown Kia Manassas

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