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Safford Brown Kia Manassas

Manassas, VA

4.6
1,407 Reviews
From our highly regarded customer service to the Buy Happy benefits you'll receive with your next vehicle purchase, our Manassas, VA Kia dealership is the perfect place to shop here in the Chantilly and Fairfax area. We go much further than just offering great deals on new KIA K5, KIA Sorento, KIA Soul and KIA Sportage models and used cars. We not only have parts and service offerings to keep your current vehicle in its best shape, but we're dedicated to community service. Enjoy a Pressure-Free Shopping Experience as we Find the Perfect New Kia or Used Car for Your Travels Around Manassas, Chantilly, and Fairfax. From efficient everyday cars like the new KIA K5 to family friendly SUVs like the KIA Sorento, we have plenty to choose from here in Manassas. Kia has long made affordable cars that hold onto their long-term value, and you'll love the sense of efficiency, technology and style you'll find with your next new SUV or car. Of course we also have a huge selection of used cars for customers from Woodbridge, Falls Church and Washington D.C., including several certified pre-owned Kia editions and other kinds of makes and models. You'll find our financing options are easy to understand and we'll help you find the kind of new or used car deal that makes the most sense for your budget. See Why Customers Buy Happy Then Return to Safford Brown Kia for Auto Maintenance and Repairs As if a new Kia or a great deal on a used car weren't enough, we extend our Buy Happy benefits to shoppers who visit from Manassas, Chantilly, or Fairfax. This means some additional perks, including some benefits with our parts and service offerings. Keeping your vehicle well-maintained and serviced is an important part of car ownership and we'll happily help you out when it comes to all kinds of repairs and regular visits. See what we're all about here at Safford Brown Kia by coming over today and we'll go over all your options.
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9030 Liberia Ave

Manassas, VA

20110

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Showing 1,407 reviews

December 02, 2023

Everyone in the office was very polite and helpful. Waiting area had entertainment, snacks and beverages. Restrooms very clean. Michelle in service is the best help ever and in my opinion she is who pe More

by ROBSCENNA42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Safford Brown Kia Manassas responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The Team at Safford Brown Kia Manassas

December 01, 2023

The entire process was quick and easy. No waiting upon arrival. Michele and the entire team were fantastic! Great customer service! More

by SIMPKINS.LORI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Safford Brown Kia Manassas responded

We cannot thank you enough for this glowing review of our service center, Lori! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Team at Safford Brown Kia Manassas

December 01, 2023

The Service Dept processing was very efficient and prompt. Everyone was attentive and welcoming, and quick to point out accommodations for anyone who was intent on staying at the dealership, or if oth More

by rippeja127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Safford Brown Kia Manassas responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Safford Brown Kia Manassas special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Team at Safford Brown Kia Manassas

December 01, 2023

Good dealership, it was easy working with Michele, she kept us in the loop while my van was getting fixed. More

by sac1234583
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Safford Brown Kia Manassas responded

Thank you for your kind words. We are very happy to hear that Michele was so attentive during your visit to our dealership and that she gave you some insight on your issue! Thank you again and we look forward to working with you again in the future! Sincerely, The Team at Safford Brown Kia Manassas

December 01, 2023

Fantastic service department, as always! Jonathan and Ms. Michelle are fantastic and made my experience comfortable. I trust this Kia Team and truly rely on their expertise to help with me w More

by SUPERURS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Safford Brown Kia Manassas responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Team at Safford Brown Kia Manassas

November 30, 2023

DJ was great in whole processing from lead to convert. He made sure I get all the information and happy. More

by shashwatrastogi20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalid Mirzad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Safford Brown Kia Manassas responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that DJ was able to meet your needs. At Safford Brown Kia Manassas, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, The Team at Safford Brown Kia Manassas

November 29, 2023

This is the best KIA dealership I have ever dealt with. I will always return to this place because of their excellent customer service and quality maintenance. More

by EGEKWUJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Baez
Dec 01, 2023 -

Safford Brown Kia Manassas responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Team at Safford Brown Kia Manassas

November 29, 2023

While we overall felt like we got a decent deal, we did not like the way they tried to automatically include their fabric protection and some of the other things they did. I would potentially use them in More

by jharasek527
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalid Mirzad
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Safford Brown Kia Manassas responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Team at Safford Brown Kia Manassas

November 29, 2023

Michelle is the best it is the technicians I wonder about. Bought 2 tires for front and they put to much air in. More

by jojoroaming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Safford Brown Kia Manassas responded

We are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Team at Safford Brown Kia Manassas

November 27, 2023

Overall a great experience, definitely would recommend Safford Brown Kia Manassas service department. Service was great! More

by DKCCONSTRUCTION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Montenegro
Nov 29, 2023 -

Safford Brown Kia Manassas responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Team at Safford Brown Kia Manassas

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