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Safford Brown Kia Manassas
Manassas, VA
1,407 Reviews
From our highly regarded customer service to the Buy Happy benefits you'll receive with your next vehicle purchase, our Manassas, VA Kia dealership is the perfect place to shop here in the Chantilly and Fairfax area. We go much further than just offering great deals on new KIA K5, KIA Sorento, KIA Soul and KIA Sportage models and used cars. We not only have parts and service offerings to keep your current vehicle in its best shape, but we're dedicated to community service.
Enjoy a Pressure-Free Shopping Experience as we Find the Perfect New Kia or Used Car for Your Travels Around Manassas, Chantilly, and Fairfax.
From efficient everyday cars like the new KIA K5 to family friendly SUVs like the KIA Sorento, we have plenty to choose from here in Manassas. Kia has long made affordable cars that hold onto their long-term value, and you'll love the sense of efficiency, technology and style you'll find with your next new SUV or car. Of course we also have a huge selection of used cars for customers from Woodbridge, Falls Church and Washington D.C., including several certified pre-owned Kia editions and other kinds of makes and models. You'll find our financing options are easy to understand and we'll help you find the kind of new or used car deal that makes the most sense for your budget.
See Why Customers Buy Happy Then Return to Safford Brown Kia for Auto Maintenance and Repairs
As if a new Kia or a great deal on a used car weren't enough, we extend our Buy Happy benefits to shoppers who visit from Manassas, Chantilly, or Fairfax. This means some additional perks, including some benefits with our parts and service offerings. Keeping your vehicle well-maintained and serviced is an important part of car ownership and we'll happily help you out when it comes to all kinds of repairs and regular visits.
See what we're all about here at Safford Brown Kia by coming over today and we'll go over all your options.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,407 reviews
December 14, 2023
This dealership is the best hands down and Michelle is amazing. She's professional, friendly and informative. We've related on a personal level and she was very compassionate when I told her my husband j amazing. She's professional, friendly and informative. We've related on a personal level and she was very compassionate when I told her my husband just passed away. I like being able to make an appointment because I always have to wait for my car to be serviced. The car wash at the end is wonderful. It's nice driving off the lot in a clean car. I have recommended your dealership to family and friends. More
by jlt533
Verified CustomerEmployees Worked With
December 14, 2023
The process was smooth and easy and John Sasso was great to work with! I love my new car. to work with! I love my new car. More
by kmccann8115
Employees Worked With
December 12, 2023
I like that the service department honors the appointment times, and I sure appreciate the car wash at the end. times, and I sure appreciate the car wash at the end. More
by SUDEB.BASU
December 12, 2023
I appreciated that the price I got on the phone was the the price when I walked in the dealership. The attempted upsell on things like maintenance and protection packages was tedious, I declined them all, the price when I walked in the dealership. The attempted upsell on things like maintenance and protection packages was tedious, I declined them all, but I suppose this is pretty standard. More
by levinsor
Employees Worked With
Timothy Duckett, Mark Cerrado
December 11, 2023
This dealership has always provided great customer service with the work to match. Michelle, who is one of the service advisors is always so helpful and informative with all your questions or needs. T service with the work to match. Michelle, who is one of the service advisors is always so helpful and informative with all your questions or needs. To top things off you always leave with a clean car inside and out. Great team they have there! More
by Demetrius
Employees Worked With
December 10, 2023
Michelle was very helpful and happy. Positive attitude and attentive and easy to work with. Positive attitude and attentive and easy to work with. More
by MARYPAYNE212
Employees Worked With
December 09, 2023
The person who was talking care was helpful and the service went very well even though they were not only was looking for basic the check everything service went very well even though they were not only was looking for basic the check everything More
by MONIKAJEDROL
Employees Worked With
William
December 08, 2023
I was looking to replace my 2015 Kia Soul. I found a hidden gem at Safford Brown Kia Manassas I found a hidden gem at Safford Brown Kia Manassas More
by nheatwole
December 05, 2023
I appreciate the service and good attention provided by William. I motivate them to continue working with quality and empathy with their clients. William. I motivate them to continue working with quality and empathy with their clients. More
by Gerald Jimenez
December 04, 2023
The dealership is nice, our experience buying the Kia was great. Loved our salesman, Leo, and our finance staff were great for the most part. I have two complaints about them that have ruined the overall exp great. Loved our salesman, Leo, and our finance staff were great for the most part. I have two complaints about them that have ruined the overall experience. 1) We purchased a Kia maintenance package into our financing. We were told that it was good to use at any Kia dealership and it did not have to be used exclusively at this dealership. We clarified that with the finance person a few times before agreeing to buy it. We were then told that it could only be used at Safford Brown Kia. I live in West Virginia and the maintenance for a standard visit takes them 3 to 4 hours each time. So, it’s an all day venture for us just to get our Sportage serviced. 2) The service department is infuriating. 3 to 4 hours for a tire rotation/oil change/general maintenance check?! The final straw for us was our 3pm appointment the other week. I check in and find a comfortable spot to sit for the next 3 hours. It’s nearly 7pm and employees are leaving. The place is shutting down for the night. Finally, a maintenance supervisor came and asked if I was buying a car or waiting in service? I explained that I was waiting on my car. I was told that the supervisor that checked me in left at 5pm to catch a train. My car had been ready since 5:30. So an extra 90 minutes of my time was wasted. I was told a manager would call me to talk about everything to make it right. It’s been a week. No word from anyone that works there. We are officially done with the dealership. Leo is great, and the facility is nice. But the service department and the issue with the Kia maintenance plan just ruins the entire experience as a first time Kia owner. More
by mkpainter618
Employees Worked With
New Guy who I did not catch his name.
