Safford Brown Kia Manassas

Very kind, curteous, best deal they could have given us. They answered all of our questions and gave us excellent service, great price, the model we wanted and of course outstanding customer service! Custo They answered all of our questions and gave us excellent service, great price, the model we wanted and of course outstanding customer service! Customer service is always key when we buy anything, and Brown's went above and beyond to get us there. I would highly recommend them to friends & family. We are extremely happy with our new Soul. Thank you Brown's Kia!! More

03/24/2013 - I had occasion to purchase a used car from Brown's and found the experience to be very enjoyable. The sales staff was very professional, knew their product, and had excellent follow up. They Brown's and found the experience to be very enjoyable. The sales staff was very professional, knew their product, and had excellent follow up. They worked with me to agree upon a fair price for the vehicle and made the purchase and delivery of the vehicle very easy. They were right on target with everything. They did not use pressure but used professionalism to seal the deal. I am pleased in every way with my buying experience. I would recommend this dealership and I would do business with them again. Knowing that a car buying, and a used car buying, experience can be stressful; there was no stress with this experience. No tricks, no gimmicks, and no sleight of hand. They were professional, truthful, and honest. Recommend doing business with this dealership. More

I can only say good things about this dealership. I've dealt with Toyota, Nisaan, and Acura in the past. Without a doubt, this was the best experience I've had. Matt Knupp was my sales consultant. He I've dealt with Toyota, Nisaan, and Acura in the past. Without a doubt, this was the best experience I've had. Matt Knupp was my sales consultant. He was friendly, knowledgeable, and straightforward. At no point did I feel that my time was wasted or that I was being pressured into something I didn't want. Derek Ryan took care of the financing end of the deal. I believe I was in and out of his office in less than 15 minutes. Overall, I believe I was at the dealership a little less than 3 hours. I had my 10 year old with me- she appreciated the quick (yet incredibly thorough) process almost as much as I did. I will not hesitate to recommend Brown's Kia of Manassas to friends and family. More

The staff a Brown's Manassas Kia were very knowledgeable and found answers to questions if they did not know them. I was impressed with their responsiveness. Our saleman, Matt Knupp, was ver knowledgeable and found answers to questions if they did not know them. I was impressed with their responsiveness. Our saleman, Matt Knupp, was very helpful. We will recommend this dealership to friends. More

I found working with Emmanul and Matt a very professional and pleasurable. They both were quite knowledgeable of their products and wuite friendly. Rich and Steve were quite helpful with the paperwork and and pleasurable. They both were quite knowledgeable of their products and wuite friendly. Rich and Steve were quite helpful with the paperwork and the final deal. More

My wife and I went in to just look not buy. Pedro greeted us on the lot and led us to a vehicle with the features we wanted. After looking at several vehicles, he invited us to test drive the vehicle of inte us on the lot and led us to a vehicle with the features we wanted. After looking at several vehicles, he invited us to test drive the vehicle of interest while someone evaluated our vehicle for trade. When we returned from the test drive, we discussed price. After very short negotiation, they made us an offer we just couldn't refuse. These folks were friendly, no high pressure and looking to make attractive deals. I would come back to do business with them again. More

I am writing this review because I am incredibly impressed with the service and product I received at Brown's Manassas Kia. I typically find car shopping to be a hassle, and have never bought from impressed with the service and product I received at Brown's Manassas Kia. I typically find car shopping to be a hassle, and have never bought from a dealership, but rather looked for private sellers in order to get the best price. This time, I intended only to test drive a couple of cars I was interested in and make my decisions at a later time. I made an appointment with Wali Alimi, and when I showed up he had the car ready (and to my appreciation, warmed up against the 32 degree weather). I drove two cars and thought the Toyota Matrix I tried was a great car for a more than reasonable price. Even though I knew they were already asking a very low price, I couldn't afford it and asked to have it lowered. Wali was great, and at the end of the day, including tax, dealer fees, and registration fees, I ended up paying less than their asking price, which they had already lowered. (This was about 2500 less than the car's KBB). Still being the careful buyer that I am, I made good use of their 3 day guarantee policy and took it to a mechanic to be inspected the next day. I was told that it couldn't be in better condition. Everything that typically needs replacing regularly had been replaced (oil, filters, wipers, brake pads and rotors, tires, etc.). Thank you Wali and Brown's Kia staff for making this as painless as possible. I highly recommend going and giving them a chance if you're in the market. More

Matt Knupp, was very knowledgable about the vehicle and very desciptive. He was pleast and well spoken, his patience and responsiveness was very impressive. I dread having to purchase a new vehicle becua very desciptive. He was pleast and well spoken, his patience and responsiveness was very impressive. I dread having to purchase a new vehicle becuase of the car salesmen, they can be so rude and pushy, but Matt was the oposite and sold me the vehicle with his honesty and knowledge of the car. Wish there were more people like Matt who were in the car business. Thanks Liz Weikert More

was very pleased with my visit and purchase from Kia. this dealership has changed management recently and it shows. the staff were helpful and friendly all around. my salesman, Matt, was professional this dealership has changed management recently and it shows. the staff were helpful and friendly all around. my salesman, Matt, was professional and knowledgeable without being pushy, and the finance person we sat down with to finalize the deal was also.... helpful would be the best word. He helped us to fit into the vehicle we wanted and Kia was even able to beat my personal bank with financing. Great experience overall More

My husband and I decided on a bit of whim to go browsing for a new car that we would buy in the near future. We had agreed that we were not going to buy a car on our first trip out. We had done that once be for a new car that we would buy in the near future. We had agreed that we were not going to buy a car on our first trip out. We had done that once before, and while we were happy with our purchase, we decided that this time we would test drive a few different models and that we would check out a few different dealerships before making our choice. We pretty much failed miserably at sticking to the plan and we could not be happier! We came to Brown's Manassas KIA and were greeted nicely by the used car sale man that quickly connected us with Matt Knupp, who handled the new cars. First impression? They listened to what the we wanted and got help quickly. Nice! We were taken to a beautiful red 2013 Kia Optima. Red being my husband's favorite color, I knew he'd want to know more about that particular one. After seeing it had all the features he wanted, the price would be the deciding factor. We thought, "this car is brand new, it has Push-to-Start, navigation system, leather seats, heated seats, heated steering wheel, panoramic sunroof, and on and on and on...there is no way we can afford this". But then we saw the price tag and I immediately pulled out my phone and texted my dad. I am not well versed when it comes to cars, and while my husband knows more than I do, I needed to get my dad's input. His response? It's a great deal! Having my dad's input is very important to me, so that reassured me that if we needed to take the risk, it would be worth it. The risk factor came in to discussion with Matt as we let him know that our plan was only to browse because I had bough a brand new car the year before and we needed to sell the car that my husband mainly drives. My father-in-law had to plans to buy it, but was waiting for a job location transfer before making a the commitment. We wanted the Optima so badly, but could we carry 3 car payments? In our discussion, not once did Matt continue to sell us on the car. He understood that we needed the money from the sale of my husband's car to buy the new car. I appreciated that he had back off a bit to give us the time to see if this is something we could handle. We decided that we would wait to sell our car, so that we could get the down payment as we had planned before we left the house that day. We went to dinner, thinking about the car, talked about it through out dinner, went to see my parents and my husband left their house convinced that my dad told him he should just get it. So after talking about it on our way home and up the stairs, he called Matt and let him know that we were buying the car. Matt had let us know that he was going to be off the next day, so that is why we called him, we wanted to make sure that he would be the one to help us get our car. He had been so helpful from the beginning, he knew what we wanted, he understood our approach, and we wanted to make sure the rest of the experience would be just as smooth. Plans can always be changed, and it most certainly helps when you are working with people that don't push you and let you figure out what you want to do. More