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Safford Brown Kia Manassas

Manassas, VA

4.6
1,417 Reviews
From our highly regarded customer service to the Buy Happy benefits you'll receive with your next vehicle purchase, our Manassas, VA Kia dealership is the perfect place to shop here in the Chantilly and Fairfax area. We go much further than just offering great deals on new KIA K5, KIA Sorento, KIA Soul and KIA Sportage models and used cars. We not only have parts and service offerings to keep your current ...
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9030 Liberia Ave

Manassas, VA

20110

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Showing 1,417 reviews

April 24, 2013

Lied about price. Horrible communication between employees. Paperwork messed. Incorrect info submitted to bank. Tags not transferred, and never received gas card that was promised. More

by 1unhappybuyer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derek and Rich, Matt Knupp
April 21, 2013

I used USAA vehicle buying help and right away Brian called to set up a relationship. He was very friendly and professional. One thing I especially appreciated was the fact he did not go right into tr More

by jimmykirk22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Maydwell, Brian Maydwell
April 19, 2013

I was looking for a very specific Kia Rio with manual transmission. It appears manual transmission is not easy to find over the past few years. I've looked in the past and for a basic commutting car th More

by jronzio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Delao
April 12, 2013

Michelle is always friendly and accommodating. She explains everything that has been or needs to be done to your vechile each time I come in. Thank you Brown's Kia. More

by cduvall2011
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
April 08, 2013

I was extremely impressed with how fluid my car buying experience was. The employees were very patient and understanding. Matt Knupp was very easy to work with and explained everything in detail. Which f More

by jgroomes93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Knupp, Pedro Delao
April 06, 2013

This is the best car buying experience I've ever had. There was no pressure from anyone on any aspects of buying our car at Manassas Kia. Everyone was friendly and helpful. Matt made us feel at ease t More

by jeanettedaisy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Knupp
April 05, 2013

Best time buying a new car, in and out with no games. Nice people, clean showroom and a service department well stocked with everything I needed. I would send anybody who asked me where to go to buy a ne More

by radiolew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Maydwell, Brian Maydwell
March 30, 2013

Very kind, curteous, best deal they could have given us. They answered all of our questions and gave us excellent service, great price, the model we wanted and of course outstanding customer service! Custo More

by ajpod4035
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Knupp
March 27, 2013

03/24/2013 - I had occasion to purchase a used car from Brown's and found the experience to be very enjoyable. The sales staff was very professional, knew their product, and had excellent follow up. They More

by lhoffman118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Samoy, Tom Donovan
March 17, 2013

I can only say good things about this dealership. I've dealt with Toyota, Nisaan, and Acura in the past. Without a doubt, this was the best experience I've had. Matt Knupp was my sales consultant. He More

by Haleysmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Knupp
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