Safford Brown Kia Manassas

After all the places my father and I visited, Brown's Manassas Kia definitely stood out over the rest of the competition. Brian, Ash, and the rest of the staff, are very down to earth, straight forward, Manassas Kia definitely stood out over the rest of the competition. Brian, Ash, and the rest of the staff, are very down to earth, straight forward, and will listen to your needs. One of the things that I was very appreciative over was the fact that they took the time to fully understand my financial situation, and did everything in their power to make sure I would be comfortable with my payment plan. I have had my new car now for a few days now and I am extremely happy with my purchase. If there is anyone in the Northern Virginia area looking for a very affordable car with high-end features, I would definitely take the time to head over to Manassas Kia and pay them a visit. More

I had to have two bulbs replaced for my VA inspection, the tag light and a side light. The cost was $35.70 for each bulb to be replace. Are you kidding me. Not too bad for a days pay- $105 per hour at the tag light and a side light. The cost was $35.70 for each bulb to be replace. Are you kidding me. Not too bad for a days pay- $105 per hour at that rate. I thought Browns Kia would be looking for customers not making them dissatisfied. Mr. Rife would not answer with a personal email to me. Instead he gave me a general form email that anyone would get giving the site to write a review. How unpersonable to answer a concern. More

Customer service is first rate employees are friendly and they are always quick to service my car in a timely manner and service is always top notch they are always quick to service my car in a timely manner and service is always top notch More

This dealership bent over backwards to help set me up with financing, incentive programs and a great rate. After a bad experience with another dealer, I was extremely anxious about entering the market ag with financing, incentive programs and a great rate. After a bad experience with another dealer, I was extremely anxious about entering the market again. Ash in financing was very understanding and incredibly helpful, and Christian and Greg in sales were a pleasure to work with. I was able to drive off in a brand new 2013 Kia Soul at a great price with payments I can afford and an excellent warranty. I left feeling pleased and confident with the sale - a big deal for a first time buyer! I would recommend them for anyone looking for an easy, stress-free purchase with great customer service! More

I simply requested a quote through the Kia website and Brian Maydwell did the rest. The service provided was friendly, thorough and pleasant. Brian and the finance employee that assisted me were friendly Brian Maydwell did the rest. The service provided was friendly, thorough and pleasant. Brian and the finance employee that assisted me were friendly even through my constant attempt to haggle the price of the vehicle down. I would definitely recommend this dealership and especially the sales rep. More

I found the car we were interested in online. I emailed the dealer and received a response within minutes confirming the availability of the car. I was able to setup an appointment that evening. The car the dealer and received a response within minutes confirming the availability of the car. I was able to setup an appointment that evening. The car was out front ready for us to look at. They worked with me to get a payment I could afford. We drove home that night with the vehicle. It was a simple, pleasant, courteous, no pressure experience and I would definitely go back again. More

Staff was friendy. Matt Knupp was helpful and extremely knowledgable. He was able to pull us away from another Kia dealership to come out to Brown's Manassas Kia to make our purchase. Will definitely rec knowledgable. He was able to pull us away from another Kia dealership to come out to Brown's Manassas Kia to make our purchase. Will definitely recommend this dealership to friends & family. More

Our experience in Brown's Kia Manassas was amazing. Matt Knupp was very knowledgeable and friendly and provided us with an outstanding service. We will definitely be recommending this dealership every Matt Knupp was very knowledgeable and friendly and provided us with an outstanding service. We will definitely be recommending this dealership everywhere and will be very happy to return back when we looking for our next car. More

The service and assistance was great until I took delivery of the car. After that I felt like they had no use for me. I had several issues but they did not return phone calls and offered very little delivery of the car. After that I felt like they had no use for me. I had several issues but they did not return phone calls and offered very little assistance. I ended up going to another dealership to have the problems with the car fixed. I will not go back to this dealership More

Lied about price. Horrible communication between employees. Paperwork messed. Incorrect info submitted to bank. Tags not transferred, and never received gas card that was promised. employees. Paperwork messed. Incorrect info submitted to bank. Tags not transferred, and never received gas card that was promised. More