Safford Brown Kia Manassas

Good experience They were willing to give me a good deal on my Optimal and gave me time to think about it without forcing the decision on me . They were willing to give me a good deal on my Optimal and gave me time to think about it without forcing the decision on me . More

Kid Friendly I waiting for 1 hour for a state inspeciton and oil change to be completed. The waiting area was nice and big with a t.v. for kids to watch cartoons. I waiting for 1 hour for a state inspeciton and oil change to be completed. The waiting area was nice and big with a t.v. for kids to watch cartoons. There was even a coloring book there to entertain the kiddos. Michelle was very nice and gave us an update as progress was being made with our car. They also gave us economical advice with what needs done now and what services will be coming soon. I have been to a lot of service places in Manssas and Gainesville. This one is the most honest, reliable, and trustworthy one I have done business with. I left feeling like I wasn't swindled, which is a great feeling. We will take our car back and we will probably buy our next car there, too. More

We are so happy with our Kia Optima, Matt was excellent to work with, got me in my price range ,wasn't pushy like some dealers I've dealt with and the whole staff are very friendly. I would highly recommen to work with, got me in my price range ,wasn't pushy like some dealers I've dealt with and the whole staff are very friendly. I would highly recommend this dealership to anyone, More

They are great to work with always concerned about service done in a timely manner they are always working to make things better for customer and making sure they leave knowing the work was done prope service done in a timely manner they are always working to make things better for customer and making sure they leave knowing the work was done properly More

Service Manager, who's name I've forgotten although I do remember that the manager or who ever took my order was a woman, was very competent and polite. I've taken the car in for warranty (bo although I do remember that the manager or who ever took my order was a woman, was very competent and polite. I've taken the car in for warranty (both for maintenance and repairs) work and the car has been services on time and efficiently. I really can't comment on pricing since everything has been done under warranty. I didn't buy the car from them but their professionalism would make me consider them if I'm in the market to replace my car. P.S. I have a Kia Soul and we love it. It's rear to find a car that's cute, practical and relatively inexpensive. The Soul meets all those factors. More

We went in to get a new Kia and Roland and Pedro were so helpful and gave such excellent service that my Husband brought the Soul for me and a use BMW for himself. I would recommend this dealership to ever helpful and gave such excellent service that my Husband brought the Soul for me and a use BMW for himself. I would recommend this dealership to everyone looking for a Kia as everyone we talked to at Browns Kia Manassas was courteous and extremely kind even those that were not involved in the sale of the cars. More

Matt Knupp was phenomenal in my first car buying experience. I had dealt with a number of other individuals at local dealerships, but no one was nearly as accommodating or friendly as Matt. He was s experience. I had dealt with a number of other individuals at local dealerships, but no one was nearly as accommodating or friendly as Matt. He was so easy to communicate with and made the experience truly feel personal. While many of the other dealerships played with numbers and failed to give me a real understanding of price, Matt was able to make everything very clear without the hidden fees and strange extra costs that you often find elsewhere. I cannot put into words how pleased I was with this experience. I walked in the door nervous and concerned about my purchase and left feeling confident in my decision and the individuals who handled my business. I highly recommend Matt and the entire team at Brown's Kia to anyone looking to get a great car at a reasonable price with outstanding service. More

This dealership was amazing, the guys worked hard, and got me a great deal on my car(2009 honda civic Si) They are all so professional, yet ,laid back and have a great sense of humor.. I honestly couldn't got me a great deal on my car(2009 honda civic Si) They are all so professional, yet ,laid back and have a great sense of humor.. I honestly couldn't say how happy i am with my car and the experience with these guys!! Hek, Jovany, and Roland you guys are amazing and by far the best!! More

I come from Culpeper VA to this place, that's 36 miles. One because it's the place I bought my two Kia Souls, yes, two. Second, because so far they have prove to me their desire to do superb custom miles. One because it's the place I bought my two Kia Souls, yes, two. Second, because so far they have prove to me their desire to do superb customer service. As of today they have meet my expectations for service if they don't exceed them. They listen to me and find a solution to my problems. Prices are fair or better than other places. I hope Brown's open a service center in Culpeper soon! I like their approach to customer service! More

This dealership and the sales and service staff were excellent to work with. We purchased a 2013 Kia Optima SX L with all the upgrades and are very happy with the overall experience. John Fleming, the excellent to work with. We purchased a 2013 Kia Optima SX L with all the upgrades and are very happy with the overall experience. John Fleming, the sales consultant was very professional and we felt that we were given a fair purchase price for the automobile. We will highly recommend this dealership. More