Safford Brown Kia Manassas

Martin Clemmer Kia Forte Service on 7/15/2014 The service people did a great job explaining what had been done to my car and the condition of all the major components. The only problem I encounter The service people did a great job explaining what had been done to my car and the condition of all the major components. The only problem I encountered was after I returned home that evening, I discovered a mail coupon for $30 off the service that I forgot to bring with me to the service appointment. I contacted Nick the next day and he told me that he thought the coupon could only be applied at the time of payment for the service. He said he would get back to me with a definite answer. He did not do this. I am like everyone else...I am trying to get the best value for my service dollars spent. Applying this coupon would have helped. I can understand if Brown's is unable to apply the coupon since it was my fault for forgetting to bring it with me to the service appointment. However I would certainly appreciate some consideration in this matter. More

Last Minute State inspection While casually driving, I noticed that my vehicle needed a state inspection performed. I called around and other dealerships were too busy or needed While casually driving, I noticed that my vehicle needed a state inspection performed. I called around and other dealerships were too busy or needed me to drop it off overnight. In calling Manassas Brown kia, (location where car was purchased) Neil was able to get me in the same day (last minute) and get the inspection taken care of (no charge) Kudos to Neil. Service was fairly prompt and there were no complications. Service group walked you through every part of the process, even for something as routine state inspection. While i live over 50 miles from this dealership, it was worth the trip. Appreciate it, and keep up the good work. - Josh Griffin More

My first KIA, and I love it :) I bought a car from Brown's Manassas Kia on 5/29, I love my new (to me :) ) optimia, the salesmen were able to get me all the features I wanted at som I bought a car from Brown's Manassas Kia on 5/29, I love my new (to me :) ) optimia, the salesmen were able to get me all the features I wanted at something I could afford. Jeff and Pedro were both helped as I was in on 2 occasions. They were both very nice and more then willing to answer all my questions even after I had purchased my car. I had a few issues in the finance department, but Matt and the GM were wonderful and very helpful in getting all my issues worked out. I would definitely recommend anyone considering a KIA go test drive one because I wasn't sure until I was in it, and then I had no doubt that I loved it! More

Best car dealership experience thus far! Pedro and Stephen were absolutely fantastic. They actually want to make loyal customers and it shows in their interaction and willingness to work with Pedro and Stephen were absolutely fantastic. They actually want to make loyal customers and it shows in their interaction and willingness to work with the customer to make a sale that everyone feels good about. These guys are extremely professional, courteous, and friendly. I got an excellent deal on a 2013 Kia Optima Turbo SX without ever having to haggle. Their prices are well below NADA and Blue Book advertised prices. You definitely won't go wrong buying from this dealership. M. Marble More

Good experience They were willing to give me a good deal on my Optimal and gave me time to think about it without forcing the decision on me . They were willing to give me a good deal on my Optimal and gave me time to think about it without forcing the decision on me . More

Kid Friendly I waiting for 1 hour for a state inspeciton and oil change to be completed. The waiting area was nice and big with a t.v. for kids to watch cartoons. I waiting for 1 hour for a state inspeciton and oil change to be completed. The waiting area was nice and big with a t.v. for kids to watch cartoons. There was even a coloring book there to entertain the kiddos. Michelle was very nice and gave us an update as progress was being made with our car. They also gave us economical advice with what needs done now and what services will be coming soon. I have been to a lot of service places in Manssas and Gainesville. This one is the most honest, reliable, and trustworthy one I have done business with. I left feeling like I wasn't swindled, which is a great feeling. We will take our car back and we will probably buy our next car there, too. More

We are so happy with our Kia Optima, Matt was excellent to work with, got me in my price range ,wasn't pushy like some dealers I've dealt with and the whole staff are very friendly. I would highly recommen to work with, got me in my price range ,wasn't pushy like some dealers I've dealt with and the whole staff are very friendly. I would highly recommend this dealership to anyone, More

They are great to work with always concerned about service done in a timely manner they are always working to make things better for customer and making sure they leave knowing the work was done prope service done in a timely manner they are always working to make things better for customer and making sure they leave knowing the work was done properly More

Service Manager, who's name I've forgotten although I do remember that the manager or who ever took my order was a woman, was very competent and polite. I've taken the car in for warranty (bo although I do remember that the manager or who ever took my order was a woman, was very competent and polite. I've taken the car in for warranty (both for maintenance and repairs) work and the car has been services on time and efficiently. I really can't comment on pricing since everything has been done under warranty. I didn't buy the car from them but their professionalism would make me consider them if I'm in the market to replace my car. P.S. I have a Kia Soul and we love it. It's rear to find a car that's cute, practical and relatively inexpensive. The Soul meets all those factors. More

We went in to get a new Kia and Roland and Pedro were so helpful and gave such excellent service that my Husband brought the Soul for me and a use BMW for himself. I would recommend this dealership to ever helpful and gave such excellent service that my Husband brought the Soul for me and a use BMW for himself. I would recommend this dealership to everyone looking for a Kia as everyone we talked to at Browns Kia Manassas was courteous and extremely kind even those that were not involved in the sale of the cars. More