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Safford Brown Kia Manassas

Manassas, VA

4.6
1,413 Reviews
From our highly regarded customer service to the Buy Happy benefits you'll receive with your next vehicle purchase, our Manassas, VA Kia dealership is the perfect place to shop here in the Chantilly and Fairfax area. We go much further than just offering great deals on new KIA K5, KIA Sorento, KIA Soul and KIA Sportage models and used cars. We not only have parts and service offerings to keep your current vehicle in its best shape, but we're dedicated to community service. Enjoy a Pressure-Free Shopping Experience as we Find the Perfect New Kia or Used Car for Your Travels Around Manassas, Chantilly, and Fairfax. From efficient everyday cars like the new KIA K5 to family friendly SUVs like the KIA Sorento, we have plenty to choose from here in Manassas. Kia has long made affordable cars that hold onto their long-term value, and you'll love the sense of efficiency, technology and style you'll find with your next new SUV or car. Of course we also have a huge selection of used cars for customers from Woodbridge, Falls Church and Washington D.C., including several certified pre-owned Kia editions and other kinds of makes and models. You'll find our financing options are easy to understand and we'll help you find the kind of new or used car deal that makes the most sense for your budget. See Why Customers Buy Happy Then Return to Safford Brown Kia for Auto Maintenance and Repairs As if a new Kia or a great deal on a used car weren't enough, we extend our Buy Happy benefits to shoppers who visit from Manassas, Chantilly, or Fairfax. This means some additional perks, including some benefits with our parts and service offerings. Keeping your vehicle well-maintained and serviced is an important part of car ownership and we'll happily help you out when it comes to all kinds of repairs and regular visits. See what we're all about here at Safford Brown Kia by coming over today and we'll go over all your options.
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9030 Liberia Ave

Manassas, VA

20110

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Showing 1,413 reviews

December 30, 2023

The Safford Brown dealership is a nice facility with amenities in the waiting area. The service department also serviced my vehicle quickly. More

by JDreview123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Safford Brown Kia Manassas responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Team at Safford Brown Kia Manassas

December 30, 2023

Staff is friendly but they need to work on not letting technicians smoke in the cars. More

by PAREDESLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Montenegro, Dave Wishnow
Jan 08, 2024 -

Safford Brown Kia Manassas responded

We would like to thank you for sharing this review and alerting us of this issue. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss what happened. Sincerely, The Team at Safford Brown Kia Manassas

December 29, 2023

The facility was clean and the employees were professional. Everyone there is very polite and the work is done properly. More

by Matt Hazelworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Safford Brown Kia Manassas responded

We appreciate your marvelous feedback, Matt. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The Team at Safford Brown Kia Manassas

December 29, 2023

Michelle and team very helpful. Clear with communication and updates. Patient with my pick up. More

by CHELBE724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Safford Brown Kia Manassas responded

Thank you for taking the time to write about your experience with us! At Safford Brown Kia Manassas, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Michelle was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, The Team at Safford Brown Kia Manassas

December 29, 2023

I had a very pleasant experience at this dealership - the people were great, and they had me in and out in a reasonable amount of time. More

by plethora87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Safford Brown Kia Manassas responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Team at Safford Brown Kia Manassas

December 28, 2023

The dealer staffs at Stafford Brown KIA Manassas treated the customer nice and gave the clear explanation about the process of purchasing the vehicle. More

by PHUONG.TO6365
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Shin, Thomas Yawson
Jan 03, 2024 -

Safford Brown Kia Manassas responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, The Team at Safford Brown Kia Manassas

December 27, 2023

My service done more then expecting time I wait more then 2 hours for basic service. They estimate 1 1/2 hours but it’s take more than two hours. and also didn’t finish I need to go back again for recall ser More

by CESUR3791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Bolden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Safford Brown Kia Manassas responded

Hello, we appreciate you sharing the feedback regarding your recent visit to Safford Brown Kia Manassas's service department. We try our hardest to get our customers in and out as quickly as possible, but not at the expense of rushing through our service work. If you would like to discuss this or the recall service, please reach out to us directly. Thank you for taking the time to let us know about this issue. Sincerely, The Team at Safford Brown Kia Manassas

December 27, 2023

Mark worked to get us in our Kia quickly and at a good price. Thanks More

by Sweckerpwcs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Cerrado
Jan 02, 2024 -

Safford Brown Kia Manassas responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Mark and the rest of the Safford Brown Kia Manassas team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, The Team at Safford Brown Kia Manassas

December 27, 2023

They had great customer service and took care of me. Ali was upfront and friendly. This seems like a great team and I would recommend them to anyone looking for buying a new car. More

by april1049
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shakeeb Akbarzai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Safford Brown Kia Manassas responded

April, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and Ali will be ecstatic to hear that you left Safford Brown Kia Manassas satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Sincerely, The Team at Safford Brown Kia Manassas

December 26, 2023

Great service! The customer service has always been excellent. Appreciate the flexible scheduling you guys always offer. Thanks! More

by SHINWARIAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Montenegro, Dave Wishnow
Dec 28, 2023 -

Safford Brown Kia Manassas responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Safford Brown Kia Manassas. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Team at Safford Brown Kia Manassas

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