Safford Brown Kia Manassas

Great service The customer service the service department provided was so appreciated. I’d rather take my car to the dealership than a mom and pop shop because the The customer service the service department provided was so appreciated. I’d rather take my car to the dealership than a mom and pop shop because the knowledge they already have on the vehicle. I know it may cost more but to get great service makes it balance out. Plus I know they guarantee the work. More

Amazing experience Mr. Sasso was absolutely amazing. From the smile he welcomed me with to the very professional way he conducted himself and business it was outstandi Mr. Sasso was absolutely amazing. From the smile he welcomed me with to the very professional way he conducted himself and business it was outstanding. This was my first time buying a car and Mr. Sasso made it unbelievably comfortable and a positive experience. I highly recommend him and Brown’s Kia! More

Good service, long wait. My salesman was great and very helpful. Financing was a bit overwhelming and complicated, but John helped guide me through it. The wait for assist My salesman was great and very helpful. Financing was a bit overwhelming and complicated, but John helped guide me through it. The wait for assistance was terrible though, after deciding to buy-the finance department took several hours to process our information. I felt comfortable on the sales floor, but a better estimate of the time frame would be a huge improvement. We could have left for lunch and come back in the time it took to talk to financing. More

Spark Plug I came for a tune up and they worked on my car while checking other things such as the tires and brake pads on my vehicle. My plan is keep this vehi I came for a tune up and they worked on my car while checking other things such as the tires and brake pads on my vehicle. My plan is keep this vehicle via proper maintenance as much as possible and this service department is helping in doing that. More

Excellent Service I received fast, efficient, and quality service. Waiting area was nice. Wifi was available and fast. Jonathan kept me inform of work being performe I received fast, efficient, and quality service. Waiting area was nice. Wifi was available and fast. Jonathan kept me inform of work being performed. Very happy with service plus they wash the vehicle and vacuum interior also. More

Great Dealership This dealership is significantly better than other Kia dealerships in the area. The people who work there are very kind and respectful to customers an This dealership is significantly better than other Kia dealerships in the area. The people who work there are very kind and respectful to customers and the service department is excellent. More

Great Experience. Jonathan did an excellent job keeping me up to data on status and needs. Facility is very clean and waiting area is very comforatble and provides all Jonathan did an excellent job keeping me up to data on status and needs. Facility is very clean and waiting area is very comforatble and provides all you need (TV, wifi, free coffee/drinks). More

I got the service i was promised. Thank you. This dealership always come through for me and I've always gotten their respect and full attention. It's the reason I always come back to them and wil This dealership always come through for me and I've always gotten their respect and full attention. It's the reason I always come back to them and will keep coming back. More

Awesome experience! Awesome people! Let me start off by saying the BROWN MANASSAS Kia is awesome! The people that worked with me from the time i called over the phone till the time I dro Let me start off by saying the BROWN MANASSAS Kia is awesome! The people that worked with me from the time i called over the phone till the time I drove off the lot i felt like i was part of their family! Youstin Montano my sales manager was friendly, attentive, knowledgeable and patient! I cant say enough about the wonderful experience i had at Manassas versus what i experienced at a local Kia in a few cities over which was a very negative experience. Claudia Sandoval , my sales manager was thhhheeeeee sweetest and most relatable person ive work with in financing. Her warm and inviting way of conversting made the fianacing part less intimidating. She gave me options worked and walked me through my paper work. It couldnt have gone better! In the pass i never considered Kia as an option for no particular reason but i now am not only a FAN but im Family! More

Love it!!!! Love how did you guys help your customer on everything. Since we get to the dealer and the way Mr. Hari help to manage everything, until Mr. John fini Love how did you guys help your customer on everything. Since we get to the dealer and the way Mr. Hari help to manage everything, until Mr. John finish the process was amazing. More