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Safford Brown Kia Manassas
Manassas, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,413 reviews
Service Great service and very friendly customer service and reliable price . Free coffee and water snacks etc Watch tv relax while waiting for your car to Great service and very friendly customer service and reliable price . Free coffee and water snacks etc Watch tv relax while waiting for your car to be service More
Would Not Recommend I chose not to include the sales person who sold us the car in this review as he was actually friendly and helpful. Wais was a nightmare to work wi I chose not to include the sales person who sold us the car in this review as he was actually friendly and helpful. Wais was a nightmare to work with on fixing a mistake Claudia made. Horrible customer service. The price on the car was good. That's the only positive thing I can think to add to this review. I NEVER leave negative reviews. This is honestly a first for me. More
Great Experience I originally looked at Brown’s Kia based on a little better price than their competitors, however after meeting Jonathan he did a great job of provi I originally looked at Brown’s Kia based on a little better price than their competitors, however after meeting Jonathan he did a great job of providing answers to my questions but not being too pushy. More
Browns Kia rocks Love my Kia dealership. My second kia vehicle bought from this location. Michelle rocks the service department. Never a problem. always fast and effic Love my Kia dealership. My second kia vehicle bought from this location. Michelle rocks the service department. Never a problem. always fast and efficient. Many thanks More
Check engine light and state inspection I dropped my car overnight using the drop box. My car was scheduled to be worked on the next morning. I called the dealership around lunch time to see I dropped my car overnight using the drop box. My car was scheduled to be worked on the next morning. I called the dealership around lunch time to see what was the status had to get a call back. They called back saying the work was being done, but no estimate on when it would be completed. I called again around 2:30pm to find out when the work would be done, they said maybe not completed that night but definitely the next morning. I called the next morning to find out it would not be ready until later in the afternoon. I could not get a ride to the dealer so I had to wait until the day after that to get my car. The service representative was gracious in thanking me for my patience, but the experience really was very inconvenient and it was a little maddening not knowing when and having to follow up myself on the status of the car. More
Ed Swede Browns Kia The service writer was friendly and courteous. The service was done on time and to my satisfaction. Having the maintenance/service package makes it ea The service writer was friendly and courteous. The service was done on time and to my satisfaction. Having the maintenance/service package makes it easy to understand what services need performed and the maintenance interval. More
Just normal service work Just normal work on the KIA Sorento ….but the service person was very attentive and wanted to make sure I was informed of the steps on the repairs.. Just normal work on the KIA Sorento ….but the service person was very attentive and wanted to make sure I was informed of the steps on the repairs... More
Fantastic They called and said I needed additional work needed, I was sure I did before taking it in. They had the work performed by the time I needed the car b They called and said I needed additional work needed, I was sure I did before taking it in. They had the work performed by the time I needed the car back. More
Excellent!! Best dealership we’ve ever been too. Claudia was so professional and helped get us into our KiA Sorento in record time. Highly Recommend if you’re lo Best dealership we’ve ever been too. Claudia was so professional and helped get us into our KiA Sorento in record time. Highly Recommend if you’re looking for a professional, friendly dealership! More
Another great experience I love going to Brown's because it's convenient, they are super friendly, and the facility is great. Jonathan shuttled me to and from a class down th I love going to Brown's because it's convenient, they are super friendly, and the facility is great. Jonathan shuttled me to and from a class down the street while I was waiting for my car service. More