Safford Brown Kia Manassas

2020 Telluride service Timely and efficient service from friendly professionals. Jonathan was very understanding and swift in taking on my issues, and then gave me a very cl Timely and efficient service from friendly professionals. Jonathan was very understanding and swift in taking on my issues, and then gave me a very clear and detailed explanations of the work done. More

Stinger I had a very good car buying experience with John Sasso and Kevin Shin, with help on the financing from Claudia Sandoval. I love my Stinger, only p I had a very good car buying experience with John Sasso and Kevin Shin, with help on the financing from Claudia Sandoval. I love my Stinger, only problem so far is that I like it too much and drove nearly 2500 miles in the first month. More

Good costumer service. Buen servicio al cliente I get what i was expecting so im happy with my purchase. Obtuve lo que esperaba asi que estoy muy satisfecho con mi nueva compra. I get what i was expecting so im happy with my purchase. Obtuve lo que esperaba asi que estoy muy satisfecho con mi nueva compra. More

Quick and Efficient I had my A/C unit replaced with them, and the quote as well as the time it was completed in was excellent. Their services is timely and reliable, and I had my A/C unit replaced with them, and the quote as well as the time it was completed in was excellent. Their services is timely and reliable, and the staff is excellent to work with. More

Jhonatan is excelente!! Jonathan in service help me out, he even brought mi car back to my work place, he was very attentive and keeping me informed about the process!! Jonathan in service help me out, he even brought mi car back to my work place, he was very attentive and keeping me informed about the process!! More

Accomodating Service They were great, located a car in a different state for us, and when we changed our mind on the color. They spent a few more hours locating a new vehi They were great, located a car in a different state for us, and when we changed our mind on the color. They spent a few more hours locating a new vehicle in that color. More

John Sasso is the best in the business We bought our 3rd & 4th Kia over the weekend and couldn't be happier. Mr. Sasso helped us with our 2nd Kia in May 2015 and we we're lucky to have him We bought our 3rd & 4th Kia over the weekend and couldn't be happier. Mr. Sasso helped us with our 2nd Kia in May 2015 and we we're lucky to have him help us again with our recent purchase of two new (2019) Kia's this past weekend. He was very helpful and knowledgable and fought to get us the best deal possible (Ty Mr. Safi as well). Thank you John - we feel like your part of the family now!! Thank you also to Claudia Sandoval; Your time and kindness explaining all of the extended warranties and payment possibilities was greatly appreciated. More

Browns Kia is an Awesome Car Dealership From the time we step foot on their car lot, We were greeted by very professional and kind people. They went beyond to satisfy and put us in our new S From the time we step foot on their car lot, We were greeted by very professional and kind people. They went beyond to satisfy and put us in our new SUV. I have never dealt with such a kind and outstanding car dealership in all my years buying. Great Job Browns Kia in Manassas.. I will definitely refer my family and friends to you. More

Great! Came in with a car already on hold. Weis helped us get the car in and helped us with a loaner until it arrived. Pedro was awesome and super helpful Came in with a car already on hold. Weis helped us get the car in and helped us with a loaner until it arrived. Pedro was awesome and super helpful explaining all of the details and following up with accessories I was interested in. John made financing quick and easy! More

Long wait but friendly staff 10:30am appointment for oil change, tire rotation and diagnostic. Showed on time, explained what was wrong, and staff showed me to the waiting area wi 10:30am appointment for oil change, tire rotation and diagnostic. Showed on time, explained what was wrong, and staff showed me to the waiting area with coffee, water, etc. Waited 5 hours to get my car back and that’s no exaggeration. I did not leave until 3:30 in the afternoon. Staff was very apologetic and did not charge me for the diagnostic scan which gets them 5 stars, however, I was told my car was going to be washed and vacuumed complimentary and yes they washed it but it was not vacuumed. Yes I know it’s complimentary but to be waiting for 5 hours you’d think it would be vacuumed. Maybe they rushed since I was there so long? Either way I’m easy to please and grateful they didn’t charge me for the diagnostic since it took my entire day. At the very least the customer service was good. I’d give them a round of applause because if I was a nasty person this could’ve been a horrible review. Thanks guys! (I guessed names, sorry if I missed anyone) More