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Safford Brown Kia Manassas
Manassas, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,413 reviews
Oil change Came in for an oil change.Service writer tried to sell up sell this that were not needed.Used to not be like that there. Came in for an oil change.Service writer tried to sell up sell this that were not needed.Used to not be like that there. More
My fourth Kia I wanted to trade up and everyone made this as painless as possible from the moment I first stepped into the door they were professional. I wanted to trade up and everyone made this as painless as possible from the moment I first stepped into the door they were professional. More
excellent work The people at kia do outstanding service and work. Waiting area was great. services was very fast. I return for all service even though I have moved The people at kia do outstanding service and work. Waiting area was great. services was very fast. I return for all service even though I have moved 15 miles from dealership. More
Safety Inspection Did a thorough safety inspection of my Kia while I drank coffee and studied a lesson for the class I had to attend in the evening. I watched the ser Did a thorough safety inspection of my Kia while I drank coffee and studied a lesson for the class I had to attend in the evening. I watched the service man inspect the vehicle and then observed the vehicle being washed. The employees did an outstanding job. More
Beautiful They all were wonderful and the boss was extra wonderful. I will come again to get another car . Just wish the process was faster. Excellent experienc They all were wonderful and the boss was extra wonderful. I will come again to get another car . Just wish the process was faster. Excellent experience. More
JQuint Service I was very pleased with how Jonathan assisted me in scheduling a 30K mile service appointment at Manassas KIA. He was able to give me the time/day th I was very pleased with how Jonathan assisted me in scheduling a 30K mile service appointment at Manassas KIA. He was able to give me the time/day that fit my schedule. I was very impressed with how he listened to my concerns. For instance, I reported that my tire continued to lose air. He later reported something penetrated the wall of the tire so it needed to be replaced. After mentioning the price of a new tire, he immediately checked to see if I had the road hazard plan. Thankfully, I remembered purchasing the road hazard, ding shield, and new car key replacement plans which covers me for five years when I purchased the car. Needless to say, Jonathan dug into the 2017 files and took care of my needs. Great service, professionalism and customer care from Jonathan who goes over and beyond. More
Same Great Service Michelle and Jonathan are always great. Every time I take my car in I get the same courteous service every time I visit the dealership. You don't thi Michelle and Jonathan are always great. Every time I take my car in I get the same courteous service every time I visit the dealership. You don't think much about it because it is consistent. Best dealership I've ever dealt with. . More
Awesome Service Center Excellent customer service, friendly staff, and clean facility. Has free refreshments and lounge area where customers can watch television or look out Excellent customer service, friendly staff, and clean facility. Has free refreshments and lounge area where customers can watch television or look out the service into the bay area where the customer's car is being serviced. Highly recommend. More
Great service! I always receive great customer service when I come to this location. The advisor keeps you in the loop with what the Technicians find. I trust the wo I always receive great customer service when I come to this location. The advisor keeps you in the loop with what the Technicians find. I trust the work is done correctly the first time. More
Such friendly and caring staff I couldn't have been happier with the service. The staff was so friendly. They really took care of us, and when I had a concern about something, I fel I couldn't have been happier with the service. The staff was so friendly. They really took care of us, and when I had a concern about something, I felt like they were really fighting for me. They did all the work, checked my warranties, made sure I could get as much service as possible with the remaining warranty, and did a great job on the service. My car was clean, vacuumed, and waiting right out front for me when it was done. Couldn't have had a better experience! More