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Safford Brown Kia Manassas

Manassas, VA

4.6
1,413 Reviews
From our highly regarded customer service to the Buy Happy benefits you'll receive with your next vehicle purchase, our Manassas, VA Kia dealership is the perfect place to shop here in the Chantilly and Fairfax area. We go much further than just offering great deals on new KIA K5, KIA Sorento, KIA Soul and KIA Sportage models and used cars. We not only have parts and service offerings to keep your current vehicle in its best shape, but we're dedicated to community service. Enjoy a Pressure-Free Shopping Experience as we Find the Perfect New Kia or Used Car for Your Travels Around Manassas, Chantilly, and Fairfax. From efficient everyday cars like the new KIA K5 to family friendly SUVs like the KIA Sorento, we have plenty to choose from here in Manassas. Kia has long made affordable cars that hold onto their long-term value, and you'll love the sense of efficiency, technology and style you'll find with your next new SUV or car. Of course we also have a huge selection of used cars for customers from Woodbridge, Falls Church and Washington D.C., including several certified pre-owned Kia editions and other kinds of makes and models. You'll find our financing options are easy to understand and we'll help you find the kind of new or used car deal that makes the most sense for your budget. See Why Customers Buy Happy Then Return to Safford Brown Kia for Auto Maintenance and Repairs As if a new Kia or a great deal on a used car weren't enough, we extend our Buy Happy benefits to shoppers who visit from Manassas, Chantilly, or Fairfax. This means some additional perks, including some benefits with our parts and service offerings. Keeping your vehicle well-maintained and serviced is an important part of car ownership and we'll happily help you out when it comes to all kinds of repairs and regular visits. See what we're all about here at Safford Brown Kia by coming over today and we'll go over all your options.
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9030 Liberia Ave

Manassas, VA

20110

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Showing 1,413 reviews

January 08, 2024

The staff were great but I noticed the mechanics were very slow moving. The appointment took longer because of that. Also, my windshield wipers passed inspection some how. On the way home I could hardly More

by EM.ESCOBEDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Safford Brown Kia Manassas responded

Thank you for visiting Safford Brown Kia Manassas’s service department. We are glad that we could provide an overall positive experience and appreciate your feedback. We appreciate any and all feedback as it allows us to improve our service to ensure future satisfaction. Please let us know if there is anything else we can do for you. Sincerely, The Team at Safford Brown Kia Manassas

January 08, 2024

The last general( oil and filter and over all service) was not good or complete. They did not check or top off the liquids ( window washer and radiator reservoirs) leaving us to believe as they have check More

by dayjowens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Safford Brown Kia Manassas responded

We appreciate your feedback regarding your recent experience in our service center. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. We'd like the chance to speak with you and discuss your feedback regarding your last service. Please contact us at your earliest convenience. We hope to earn your trust. Sincerely, The Team at Safford Brown Kia Manassas

January 07, 2024

Bad experience with Safford Brown. After deciding to cancel features on a car purchase, questionable financing procedures that caused me to leave work multiple days to come and sort ou More

by alanstuder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sopele Togba, Timothy Duckett
Jan 11, 2024 -

Safford Brown Kia Manassas responded

Customer satisfaction is one of our main priorities, and we appreciate your feedback, Alan. We understand the car-purchasing process may be stressful and time-consuming, but our staff is dedicated to making that process as fast and easy as possible. If there is anything our staff can do to fix your experience, please do not hesitate to reach out to us directly. Sincerely, The Team at Safford Brown Kia Manassas

January 06, 2024

Friendly and helpful to make my decision easy and picked the right card to me More

by mohammed.h.shokor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tobaa Mahmood
Jan 10, 2024 -

Safford Brown Kia Manassas responded

Wow, your kind words took our breath away, Mohammed! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Team at Safford Brown Kia Manassas

January 05, 2024

I had a great experience at Safford Brown Manassas, Va. They do a good job. More

by AUSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Safford Brown Kia Manassas responded

We appreciate you for letting others know about your experience, Auston! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Team at Safford Brown Kia Manassas

January 04, 2024

Great selection, knowledgeable staff, low pressure sales and financing. The paperwork process took some time, but we were in and out within four hours. More

by jesse.a.Herrmann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Papino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Safford Brown Kia Manassas responded

We appreciate you for letting others know about your experience, Jesse! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Team at Safford Brown Kia Manassas

January 03, 2024

Michele was great to work with and did a great job of keeping me informed. More

by samnkimd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Safford Brown Kia Manassas responded

Thank you for sharing your experience with us, Sam! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. We are happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to us if you have any questions or need anything in the future. Sincerely, The Team at Safford Brown Kia Manassas

January 03, 2024

It was a great experience…I felt I was treated well and got a good deal. More

by men12981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shakeeb Akbarzai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Safford Brown Kia Manassas responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Safford Brown Kia Manassas! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Team at Safford Brown Kia Manassas

January 03, 2024

High cost of regular maintenance and oil changes. After waiting a long time they give you the value of what they are going to do, when you have waited more than two hours. More

by jzapata2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Bolden
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Safford Brown Kia Manassas responded

Thank you for your feedback. Here at Safford Brown Kia Manassas, we pride ourselves on customer satisfaction and efficient service. However it appears that your recent experience in our service department does not reflect that. Please contact us directly at your earliest convenience so that we can discuss the issue you have described in greater depth. We look forward to hearing from you soon. Sincerely, The Team at Safford Brown Kia Manassas

January 02, 2024

Desiree Dawson and John Sasso were top notch. I enjoyed working with both of them. They were very helpful and attentive throughout the process without being pushy. I recommend them to anyone i More

by chris.shead
Recommend Dealer
Yes
Employees Worked With
John Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Safford Brown Kia Manassas responded

Thank you for leaving us this great review, Chris! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Team at Safford Brown Kia Manassas

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