Back

Safford Brown Kia Manassas

Manassas, VA

4.6
1,407 Reviews
From our highly regarded customer service to the Buy Happy benefits you'll receive with your next vehicle purchase, our Manassas, VA Kia dealership is the perfect place to shop here in the Chantilly and Fairfax area. We go much further than just offering great deals on new KIA K5, KIA Sorento, KIA Soul and KIA Sportage models and used cars. We not only have parts and service offerings to keep your current vehicle in its best shape, but we're dedicated to community service. Enjoy a Pressure-Free Shopping Experience as we Find the Perfect New Kia or Used Car for Your Travels Around Manassas, Chantilly, and Fairfax. From efficient everyday cars like the new KIA K5 to family friendly SUVs like the KIA Sorento, we have plenty to choose from here in Manassas. Kia has long made affordable cars that hold onto their long-term value, and you'll love the sense of efficiency, technology and style you'll find with your next new SUV or car. Of course we also have a huge selection of used cars for customers from Woodbridge, Falls Church and Washington D.C., including several certified pre-owned Kia editions and other kinds of makes and models. You'll find our financing options are easy to understand and we'll help you find the kind of new or used car deal that makes the most sense for your budget. See Why Customers Buy Happy Then Return to Safford Brown Kia for Auto Maintenance and Repairs As if a new Kia or a great deal on a used car weren't enough, we extend our Buy Happy benefits to shoppers who visit from Manassas, Chantilly, or Fairfax. This means some additional perks, including some benefits with our parts and service offerings. Keeping your vehicle well-maintained and serviced is an important part of car ownership and we'll happily help you out when it comes to all kinds of repairs and regular visits. See what we're all about here at Safford Brown Kia by coming over today and we'll go over all your options.
Contact Dealership

9030 Liberia Ave

Manassas, VA

20110

Directions

By Type

Showing 1,407 reviews

January 03, 2024

Michele was great to work with and did a great job of keeping me informed. More

by samnkimd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Safford Brown Kia Manassas responded

Thank you for sharing your experience with us, Sam! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. We are happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to us if you have any questions or need anything in the future. Sincerely, The Team at Safford Brown Kia Manassas

January 03, 2024

It was a great experience…I felt I was treated well and got a good deal. More

by men12981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shakeeb Akbarzai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Safford Brown Kia Manassas responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Safford Brown Kia Manassas! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Team at Safford Brown Kia Manassas

January 03, 2024

High cost of regular maintenance and oil changes. After waiting a long time they give you the value of what they are going to do, when you have waited more than two hours. More

by jzapata2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Bolden
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Safford Brown Kia Manassas responded

Thank you for your feedback. Here at Safford Brown Kia Manassas, we pride ourselves on customer satisfaction and efficient service. However it appears that your recent experience in our service department does not reflect that. Please contact us directly at your earliest convenience so that we can discuss the issue you have described in greater depth. We look forward to hearing from you soon. Sincerely, The Team at Safford Brown Kia Manassas

January 02, 2024

Great customer service, great staff, quick service, great deals and amazing people at this location. More

by madisonkorman21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shakeeb Akbarzai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Safford Brown Kia Manassas responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day, Madison. Sincerely, The Team at Safford Brown Kia Manassas

January 02, 2024

Desiree Dawson and John Sasso were top notch. I enjoyed working with both of them. They were very helpful and attentive throughout the process without being pushy. I recommend them to anyone i More

by chris.shead
Recommend Dealer
Yes
Employees Worked With
John Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Safford Brown Kia Manassas responded

Thank you for leaving us this great review, Chris! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Team at Safford Brown Kia Manassas

January 02, 2024

Solid overall experience. My salesperson, Sopele, was very kind and respectful. Everyone in the finance office was the same. It was low pressure. More

by StevenGusky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sopele Togba
Jan 08, 2024 -

Safford Brown Kia Manassas responded

Steven, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Safford Brown Kia Manassas. Please feel free to contact us if you have any questions about your new purchase. Sincerely, The Team at Safford Brown Kia Manassas

January 02, 2024

Everyone I worked with from online, to sales, to finance, was very knowledgable and friendly. My salesman, John, found a car that fit me perfectly and was actually cheaper than the one I initially inquired a More

by erica20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Safford Brown Kia Manassas responded

Thank you for leaving us this review, Erica. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, The Team at Safford Brown Kia Manassas

January 02, 2024

Enjoyed the communication and attention to detail from the moment I walked in to the moment I left. And can't forget to give a shout out for a car wash. More

by DCHRISTIAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Safford Brown Kia Manassas responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Team at Safford Brown Kia Manassas

January 02, 2024

I came on that day for a specific problem with the car radio no work was dove on that matter it was a waste of time More

by MELIYISSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Woods
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Safford Brown Kia Manassas responded

Hello, we are disappointed to hear you feel as if your vehicle's needs were not met. We take your feedback seriously and would appreciate the opportunity to discuss your experience at our Service Center. Please contact us directly at your earliest convenience. We look forward to speaking with you. Sincerely, The Team at Safford Brown Kia Manassas

December 31, 2023

It just takes a long time for an oil change. I usually sit for nearly 2 hours waiting. Other than that, everyone is polite and super helpful:) More

by Ellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Safford Brown Kia Manassas responded

Thanks for your great review, Ellen. We do appreciate your patience for the extended wait that you encounter when visiting our dealership. Our service team wants to make sure that all of our customer's vehicles are given the time and attention they need. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Team at Safford Brown Kia Manassas

...
11
...