Safford Brown Kia Manassas

Michelle was awesome! Was in and out super quick and able to get my new inspection. Everything went great and they all did a great job through out! Was in and out super quick and able to get my new inspection. Everything went great and they all did a great job through out! More

Very good but techs need to pay attention to small details Service Advisor was awesome and helpful with chasing down details. The tech who worked on my car (or another tech) just dumped everything on the passe Service Advisor was awesome and helpful with chasing down details. The tech who worked on my car (or another tech) just dumped everything on the passenger seat on the car floor. More

Great Dealership to Purchase a Vehicle I purchased a Dodge Ram 1500 4X4 from Brown's Manassas Kia. My salesperson Angel was amazing. He made the shopping and buying experience pleasant a I purchased a Dodge Ram 1500 4X4 from Brown's Manassas Kia. My salesperson Angel was amazing. He made the shopping and buying experience pleasant and stress free. The manager Mike was also easy to work with and very professional. Angel answered all of my questions and returned my calls promptly and professionally. I highly recommend Brown's Manassas Kia for your car purchasing needs! More

Michelle is awesome Always have no issues with the work. Michelle at the service desk has gone above and beyond for me several times and made my experience awesome. Always have no issues with the work. Michelle at the service desk has gone above and beyond for me several times and made my experience awesome. More

They didnt honor my extended warranty plan I was told that according to my vin number that I did not have the extended warranty. That was a lie. I call Kia koons and they immediately pulled it I was told that according to my vin number that I did not have the extended warranty. That was a lie. I call Kia koons and they immediately pulled it up. I had to pay $44.41 for a service that was included in my extended warranty plan. When I explain this to the service man he pretty much told me there is nothing he can do and to call the dealership I got the car from. After speaking to koons Kia I was told that browns should have done their research as my vehicle was completely covered for up to 10 years. I will not be using them again for service as I feel I was scammed and had to pay double. Koons Kia is now having to refund me for a payment that should never of been charged by your facility. More

Awesome! I must say, that my overall experience with Brown's Manassas Kia has been beyond expectations. Service has been exceptional. Love my 2012 Kia Sorento I must say, that my overall experience with Brown's Manassas Kia has been beyond expectations. Service has been exceptional. Love my 2012 Kia Sorento. My next car will be a Tauluride next year. Michelle has been a total asset to Kia. I will have Kia SUV for the rest of my life. It is a great product, great service and good value. Thank you so much for being a genuine organization that offers good products and good service. Love the 100K warranty. You have me for the rest of my live, I will drive a Kia! Thank you, thank you, thank you. More

Long distance purchase Very Happy with the purchase I made from long distance via internet and phone. The negotiation was smooth and the final pick up took only an hour in t Very Happy with the purchase I made from long distance via internet and phone. The negotiation was smooth and the final pick up took only an hour in the dealership. All this made the 180 mile drive each way well worth the effort. Thanks. More

Great overall car buying experience! Unlike other KIA dealerships in the area, Brown's Manassas worked with me on a fair deal so I could leave with dealership with a new 2020 Telluride. D Unlike other KIA dealerships in the area, Brown's Manassas worked with me on a fair deal so I could leave with dealership with a new 2020 Telluride. Duval Cassell was extremely fair and I appreciated his customer service. Also, I had the opportunity to meet the general manager, George Henderson. He was very accommodating and I appreciated his customer service as well. More

Great experience The salesman and sales manager were very friendly and met our needs. We drove off in a new car and didn't have buyer's remorse. The salesman and sales manager were very friendly and met our needs. We drove off in a new car and didn't have buyer's remorse. More

Having Service on Car is Always A Pleasure For the majority of people taking their car in for service is a pain! But from scheduling the service, to leaving in a spotless car after complet For the majority of people taking their car in for service is a pain! But from scheduling the service, to leaving in a spotless car after completion it is ALWAYS a pleasant experience. The ease of scheduling on-line to the VERY friendly, caring and helpful employees...feels like visiting family. The staff take care in asking what services you desire and if you have had any problems that may need attention. They always keep you informed to what's going on during the appointment and explain clearly any findings or recommendations. Having the Wi-Fi available was helpful also. Missed the coffee as out-of-service on my visit. Michelle Bolden is an outstanding Service Manager and has assisted me since I first bought my Sorento at Brown's. More