Back

Safford Brown Kia Manassas

Manassas, VA

4.6
1,409 Reviews
From our highly regarded customer service to the Buy Happy benefits you'll receive with your next vehicle purchase, our Manassas, VA Kia dealership is the perfect place to shop here in the Chantilly and Fairfax area. We go much further than just offering great deals on new KIA K5, KIA Sorento, KIA Soul and KIA Sportage models and used cars. We not only have parts and service offerings to keep your current vehicle in its best shape, but we're dedicated to community service. Enjoy a Pressure-Free Shopping Experience as we Find the Perfect New Kia or Used Car for Your Travels Around Manassas, Chantilly, and Fairfax. From efficient everyday cars like the new KIA K5 to family friendly SUVs like the KIA Sorento, we have plenty to choose from here in Manassas. Kia has long made affordable cars that hold onto their long-term value, and you'll love the sense of efficiency, technology and style you'll find with your next new SUV or car. Of course we also have a huge selection of used cars for customers from Woodbridge, Falls Church and Washington D.C., including several certified pre-owned Kia editions and other kinds of makes and models. You'll find our financing options are easy to understand and we'll help you find the kind of new or used car deal that makes the most sense for your budget. See Why Customers Buy Happy Then Return to Safford Brown Kia for Auto Maintenance and Repairs As if a new Kia or a great deal on a used car weren't enough, we extend our Buy Happy benefits to shoppers who visit from Manassas, Chantilly, or Fairfax. This means some additional perks, including some benefits with our parts and service offerings. Keeping your vehicle well-maintained and serviced is an important part of car ownership and we'll happily help you out when it comes to all kinds of repairs and regular visits. See what we're all about here at Safford Brown Kia by coming over today and we'll go over all your options.
Contact Dealership

9030 Liberia Ave

Manassas, VA

20110

Directions

By Type

Showing 1,409 reviews

January 12, 2024

Very professional gentleman who assisted us in our Telluride purchase. The service department looked well organized as well. More

by rickstockwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryant McGaughy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sopele Togba, Timothy Duckett
Jan 17, 2024 -

Safford Brown Kia Manassas responded

We really appreciate your feedback, Rick. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Team at Safford Brown Kia Manassas

January 12, 2024

7:30 appointment. I was offered to wait for it but said I would be back at 4 after work. When I got there at 4, my car had not even been looked at. More

by ETZWEILERSM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Bolden
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Safford Brown Kia Manassas responded

Hello, we appreciate you bringing this to our attention. We are grateful for your patience and understanding amidst our staffing shortage and are so pleased you are giving us another chance to work on your vehicle. We look forward to taking care of you and your car later this week. Please reach out to us if there is anything else we can do for you. Sincerely, The Team at Safford Brown Kia Manassas

January 12, 2024

Good costumer service over all. Promise time was three hours but they took more than seven hours. no any update at all regarding the delay which I have to follow up every hour. I h More

by BINODXPERIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Safford Brown Kia Manassas responded

Thanks for your review. We do appreciate your patience for the extended wait that you encountered while we worked on your vehicle. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Team at Safford Brown Kia Manassas

January 11, 2024

Michele was superb in working with me to get the oil change completed on my telluride More

by eihabisaac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Safford Brown Kia Manassas responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Michele does for Safford Brown Kia Manassas and our customers. Hope to see you again soon! Sincerely, The Team at Safford Brown Kia Manassas

January 11, 2024

Helpful, Kind, Patient, Friendly, Nice, Smart, Amazing, Reliable and would recommend to new car buyers. More

by vasquefa04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sopele Togba, Alex Stevens
Jan 17, 2024 -

Safford Brown Kia Manassas responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Team at Safford Brown Kia Manassas

January 10, 2024

This place is pretty awesome. . Great service (waiting for vehicle to get finished a little longer than usual). However, Michelle kept us informed on what's going on which was good More

by CJLEFEBVRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Safford Brown Kia Manassas responded

Thanks for your awesome review! We're very happy to hear that Michelle was of such great help to you. She takes pride in her customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Team at Safford Brown Kia Manassas

January 08, 2024

The staff were great but I noticed the mechanics were very slow moving. The appointment took longer because of that. Also, my windshield wipers passed inspection some how. On the way home I could hardly More

by EM.ESCOBEDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Safford Brown Kia Manassas responded

Thank you for visiting Safford Brown Kia Manassas’s service department. We are glad that we could provide an overall positive experience and appreciate your feedback. We appreciate any and all feedback as it allows us to improve our service to ensure future satisfaction. Please let us know if there is anything else we can do for you. Sincerely, The Team at Safford Brown Kia Manassas

January 08, 2024

The last general( oil and filter and over all service) was not good or complete. They did not check or top off the liquids ( window washer and radiator reservoirs) leaving us to believe as they have check More

by dayjowens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Safford Brown Kia Manassas responded

We appreciate your feedback regarding your recent experience in our service center. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. We'd like the chance to speak with you and discuss your feedback regarding your last service. Please contact us at your earliest convenience. We hope to earn your trust. Sincerely, The Team at Safford Brown Kia Manassas

January 07, 2024

Bad experience with Safford Brown. After deciding to cancel features on a car purchase, questionable financing procedures that caused me to leave work multiple days to come and sort ou More

by alanstuder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sopele Togba, Timothy Duckett
Jan 11, 2024 -

Safford Brown Kia Manassas responded

Customer satisfaction is one of our main priorities, and we appreciate your feedback, Alan. We understand the car-purchasing process may be stressful and time-consuming, but our staff is dedicated to making that process as fast and easy as possible. If there is anything our staff can do to fix your experience, please do not hesitate to reach out to us directly. Sincerely, The Team at Safford Brown Kia Manassas

January 06, 2024

Friendly and helpful to make my decision easy and picked the right card to me More

by mohammed.h.shokor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tobaa Mahmood
Jan 10, 2024 -

Safford Brown Kia Manassas responded

Wow, your kind words took our breath away, Mohammed! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Team at Safford Brown Kia Manassas

...
10
...