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Safford Brown Kia Manassas
Manassas, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,413 reviews
I wish it was no star at all I will rate it 0 this place I don’t recommend at all only few people are honest there so much happen with a bmw I got well first I got an x3 less than a week the radiator was me I don’t recommend at all only few people are honest there so much happen with a bmw I got well first I got an x3 less than a week the radiator was messed up car was leaking took back you think everything was as fix no in less than 2 weeks after we picked the car then boom it shut off completely on us in the middle of nowhere in Va we pay out of pocket to get it towed they promised to give the money back but they never did… long story short we decided to upgrade it to another bmw x5 thinking that will be better lord same thing it shut off on us in the middle of New Jersey turnpike we called bmw to get roadside assistance the dealership promised to pay us 50% back of whatever we were being charged for towing it from jersey to Manassas because it was $1200 plus another $200 for authority to get it out of the turnpike… basically car had starter issues and battery they got fix never call me to tell me anything about the service that was done or that my car was ready I had to call to check in with them… I asked for my check about the 50% never got it and Manager told me that we not supposed fix your car when I have warranty on my car with them a car I just got from them in January anyway to many scammers and liars in this dealership Angel oh the worser smh I am working on suing them for so many things and for selling me a bad car I leave everything in god hands they will see for sure specially angel one of the managers 🙏🏾🙏🏾🙏🏾🙏🏾 More
My first visit to this dealership for service was very good. However, my second visit for service at this dealership was even better. My service technician was friendly and trustworthy. I didn’t have worr good. However, my second visit for service at this dealership was even better. My service technician was friendly and trustworthy. I didn’t have worry about being charged for services that I didn’t need. My car was returned to me clean and all issues were fixed. I experienced minimal wait time. I recommend this dealership to anyone who needs service or maintenance on their Kia. More
I purchased a new Telluride on the first weekend of January 2025. After signing all of the paperwork they realized that they could not find the second key fob. I was promised by the salesperson that January 2025. After signing all of the paperwork they realized that they could not find the second key fob. I was promised by the salesperson that he would follow up and never did. He also lied about being able to have one mailed. I know now that is not technically possible. I spoke with him the following week and reminded him via phone. After three weeks, I left a voice mail and he did not return my call. I decided to visit in-person again. I discovered that the salesperson had left. I spoke to a pair of sales managers while there. While I left with another pledge to follow up after having one of them smirk and shrug at me. I have no faith in them now. I guess I'll need to pay another dealer for a spare key. More
Loved working with Mr. Sasso. He treated us like family and worked with us on everything we needed help with. Really appreciate him. Sasso. He treated us like family and worked with us on everything we needed help with. Really appreciate him. More
The lease price quoted on their website for the vehicle including taxes and fees was not honored and they hiked the price even though I had the quote printed for their perusal. Why would you quote somethin including taxes and fees was not honored and they hiked the price even though I had the quote printed for their perusal. Why would you quote something and offer something else. That is deceptive. More
Very good communication and fast service. Will bring my car back in the future to be serviced there. Will bring my car back in the future to be serviced there. More
Sold me a vehicle with safety inspection from their service department. Take it in to a local safety inspection place and apparently the headlight assemblies and bulbs were not DoT approved so it faile service department. Take it in to a local safety inspection place and apparently the headlight assemblies and bulbs were not DoT approved so it failed inspection and got a rejection sticker. They’re refusing to pay for it because it’s been a year since I bought the vehicle even though their safety inspection said the headlights were good to go. More
Everyone was wonderful too deal with. They all were attentive and nice. Best experience at a dealership I’ve ever had!! Would definitely recommend and would definitely come back! They all were attentive and nice. Best experience at a dealership I’ve ever had!! Would definitely recommend and would definitely come back! More
No complaints - service tech kept me informed and provided recommended services. Waiting area was good as well. provided recommended services. Waiting area was good as well. More
J Michael was AWESOME! Very knowledgeable and customer focused!! Restored my faith in the KIA Brand. Very knowledgeable and customer focused!! Restored my faith in the KIA Brand. More