Safford Brown Kia Manassas
Manassas, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The lease price quoted on their website for the vehicle including taxes and fees was not honored and they hiked the price even though I had the quote printed for their perusal. Why would you quote somethin including taxes and fees was not honored and they hiked the price even though I had the quote printed for their perusal. Why would you quote something and offer something else. That is deceptive. More
Very good communication and fast service. Will bring my car back in the future to be serviced there. Will bring my car back in the future to be serviced there. More
Sold me a vehicle with safety inspection from their service department. Take it in to a local safety inspection place and apparently the headlight assemblies and bulbs were not DoT approved so it faile service department. Take it in to a local safety inspection place and apparently the headlight assemblies and bulbs were not DoT approved so it failed inspection and got a rejection sticker. They’re refusing to pay for it because it’s been a year since I bought the vehicle even though their safety inspection said the headlights were good to go. More
Everyone was wonderful too deal with. They all were attentive and nice. Best experience at a dealership I’ve ever had!! Would definitely recommend and would definitely come back! They all were attentive and nice. Best experience at a dealership I’ve ever had!! Would definitely recommend and would definitely come back! More
No complaints - service tech kept me informed and provided recommended services. Waiting area was good as well. provided recommended services. Waiting area was good as well. More
J Michael was AWESOME! Very knowledgeable and customer focused!! Restored my faith in the KIA Brand. Very knowledgeable and customer focused!! Restored my faith in the KIA Brand. More
We are extremely happy with the level of service we received purchasing our new Kia K5 at this location! We actually left Ourisman Kia in chantilly and came to Browns to buy our 2015 Kia received purchasing our new Kia K5 at this location! We actually left Ourisman Kia in chantilly and came to Browns to buy our 2015 Kia More
They are always pleasant and prompt. Jonathan went the extra mile to text me about a recall notice and let me know how quickly he could get it resolved. I didnt need the work- but he Jonathan went the extra mile to text me about a recall notice and let me know how quickly he could get it resolved. I didnt need the work- but he told me only with a dealer sign off would the notices cease. He even made my appointment- all over text, thats great customer service! More
Very easy to work with. Nice and clean and friendly staff. Nice that they remind you about your appointment. Nice and clean and friendly staff. Nice that they remind you about your appointment. More
Michelle is indispensable to how you take care of your customers. Is there nothing she can’t do? customers. Is there nothing she can’t do? More