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Safford Brown Hyundai Manassas
Manassas, VA
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Arkeem was great to work with! Very accommodating and didn’t pressure the sale. The service felt like I was talking to a trusted family member. didn’t pressure the sale. The service felt like I was talking to a trusted family member. More
Hidden fees, they ripped me off. I bought a car from Arkeem in 2018 and he tricked me into thinking I got the best price, but in reality he added in the freight charge and ripped me off at the end. Frei Arkeem in 2018 and he tricked me into thinking I got the best price, but in reality he added in the freight charge and ripped me off at the end. Freight should have been already included in the price of the vehicle, but Arkeem capitalized on my lack of experience in buying cars in order to make more money on me! Be careful when you work with this dealer, he may seem nice but in the end he’ll charge you extra and fool you! I bought my first car from him, don’t make the same mistake as I did! I’m very disappointed! More
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Mr. Arkeem Dennis is the best salesman ever. He is humble. He listens and guides you to make the best decision to fit your needs. One thing I appreciate about him is his patience. He is very knowledge humble. He listens and guides you to make the best decision to fit your needs. One thing I appreciate about him is his patience. He is very knowledgeable and made sure I made everything was set, from the color, the registration, showing the safety features. I could just go on and on. If you need a car head over to Browns Manassas Hyundai and ask for Arkeem Dennis the best salesman.. More
This dealership was amazing! The process was easy and the staff was very courteous from the time we called to schedule a test drive to the time we purchased the car. I would recommend them 10000%. Thank you staff was very courteous from the time we called to schedule a test drive to the time we purchased the car. I would recommend them 10000%. Thank you so much! More
Hi, i bought a used car from them. Got a good customer service with limited warranty on the car. The sales person said the car has been checked and fixed with no issues at all. That's why have like 2k pre service with limited warranty on the car. The sales person said the car has been checked and fixed with no issues at all. That's why have like 2k prep fee in the purchase price. The next day of the purchase when my excitement cool down, noticed transmission noise and AC compressor not staying ON. Went back and the service department checked the car. 1-Transmission need to be changed, issue in the transmission. 2-AC need to be fixed, will start from the leakage first. 3-Brakes and rotors need to be changed. 4-Wheel alignment needed. This car was sold with a warranty that nothing is wrong with it. The service department said only transmission will be covered, rest is not covered in the warranty. I was desperate and i said okay at least change the transmission. Initially they said will provide me a loaner car and this will take 2-3 days after they get the part. They called me that they received the part and can schedule the service. I did, reached there, no loaner car and from last 2 weeks i am calling them everyday and they are providing me with excuses that right tool not available, busy etc etc. Its been more then two weeks now and i am out of the car and not sure when i am going to get it back. Worst dealership experience, will not recommend anyone to buy or service their car from them. They should be closed with such terrible service. More
They added premium due to car shortage. It was not good for the customer who needs a car for living. everyone is having hard time with pandemic situation for the customer who needs a car for living. everyone is having hard time with pandemic situation More
Arkeem was great through out the entire process from start to finish very happy with my purchase. Will recommend and come back very happy customer. start to finish very happy with my purchase. Will recommend and come back very happy customer. More
We really appreciated the superb and quality service that we received from Salesman Arkeem Dennis and the financing department Kerri Estrada. Thanks ever so much! we received from Salesman Arkeem Dennis and the financing department Kerri Estrada. Thanks ever so much! More
Arkeem’s professionalism coupled with his knowledge of this vehicle was above reproach! I appreciate the delivery of my vehicle too! Thanks so much everyone! this vehicle was above reproach! I appreciate the delivery of my vehicle too! Thanks so much everyone! More