Safford Brown Hyundai Manassas
Manassas, VA
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Came to have my Elantra service and had some extra recommended due service but was told it would take too long so I didn’t get all done but it was so I wouldn’t wait too long. Needed something extra t recommended due service but was told it would take too long so I didn’t get all done but it was so I wouldn’t wait too long. Needed something extra to get done which I let known my service person know about it before my appointment date but I didn’t get a answer neither got mention anything at the time of my visit, but I understand they are busy More
Arkeem and Kerri in accounting were amazing. They both had wonderful customer service skills. I felt incredibly comfortable. They both worked hard to make everything happen for me. I bought the car sam had wonderful customer service skills. I felt incredibly comfortable. They both worked hard to make everything happen for me. I bought the car same day. The whole process was quick and Efficient. Super impressed and highly recommend. More
I purchased a 2016 Veloster Rally Edition from this dealership and have had them service the vehicle since then. I just want to compliment their service department, especially David Chang. Very nice ge dealership and have had them service the vehicle since then. I just want to compliment their service department, especially David Chang. Very nice gentleman that is a real pleasure work with! Thanks Brown's and I will continue to use this dealership especially if David is my service writer! More
I had an exceptional experience at Brown’s Manassas Hyundai, and after working with Hector I’m very happy with the new Sonata Hybrid I drove away in. They were remarkably up front about pricing (no las Hyundai, and after working with Hector I’m very happy with the new Sonata Hybrid I drove away in. They were remarkably up front about pricing (no last minute or sketchy fees!) and more than fair on the price of my trade-in. I worked with probably the best salesman I’ll ever meet, Hector, and honestly after this 5-star review I’ll never be able to justify giving any more than 4 for anyone else. Hector had an exceptional insight and respect, and went above and beyond to get me a deal on the car I had my eye on. For the upstanding service and smooth car-buying experience, thank you! More
Arkeem, was very professional, detailed, patient and honest with my purchase of my 2021 Sante fe. He made my hour drive drive to purchase well worth it. I will definitely be returning. honest with my purchase of my 2021 Sante fe. He made my hour drive drive to purchase well worth it. I will definitely be returning. More
Arkeem was friendly, respectful, courteous and helpful. He helped me test drive a few vehicles, he worked with me on pricing and went above and beyond when it came to making sure I was happy when I left th He helped me test drive a few vehicles, he worked with me on pricing and went above and beyond when it came to making sure I was happy when I left the dealership. I believe he actually hand wash my car himself. Mr. Dennis is a truly exceptional employee and made the entire experience pleasant after a three month search for cars and it at your dealership. Very happy to have my new car and extraordinarily happy with the service and respect I was given by Mr. Dennis. I want to make sure that this is escalated to all management because Mr Dennis is a shining example of the kind of employee and staff member you dream of finding. As someone who hires people as part of my job… i’d steal him away from Browns in a flash More
Called for service appointment for software recall. They gave me a time. I asked how long it would take as I wanted to just wait for the car. He says it depends on how busy they were that day... really? Why gave me a time. I asked how long it would take as I wanted to just wait for the car. He says it depends on how busy they were that day... really? Why make an appointment if they won't honor that. I am looking for a good dealer to buy a car and then service it. I am not sure this in that dealer. He would not commit to anything, kept giving me the runaround. All they want to do is look the car over and see what else they can sell you. I was not impressed with how they handle customers. I will continue looking for a good dealer. More