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Safford Brown Hyundai Manassas

Manassas, VA

4.6
1,724 Reviews

8651 Centreville Rd

Manassas, VA

20110

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Showing 1,724 reviews

January 18, 2022

Came to have my Elantra service and had some extra recommended due service but was told it would take too long so I didn’t get all done but it was so I wouldn’t wait too long. Needed something extra t More

by CRIVERA033
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Orr
Jan 20, 2022 -

Safford Brown Hyundai Manassas responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Shak Alfonse – GM – shak.alfonse@brownscar.com

January 11, 2022

Arkeem and Kerri in accounting were amazing. They both had wonderful customer service skills. I felt incredibly comfortable. They both worked hard to make everything happen for me. I bought the car sam More

by Jsmith52281
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arkeem Dennis, Kerri Estrada
Jan 13, 2022 -

Safford Brown Hyundai Manassas responded

We cannot thank you enough for your wonderful review of Brown's Manassas Hyundai and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Shak Alfonse – GM – shak.alfonse@brownscar.com

November 15, 2021

I purchased a 2016 Veloster Rally Edition from this dealership and have had them service the vehicle since then. I just want to compliment their service department, especially David Chang. Very nice ge More

by tjstevens121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Chang
Nov 17, 2021 -

Safford Brown Hyundai Manassas responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Shak Alfonse – GM – shak.alfonse@brownscar.com

November 03, 2021

Awesome service and fair price for the car. Also, easier processing when it comes to completing the deal More

by SALOME
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arkeem Dennis, Carroll Newman
Nov 08, 2021 -

Safford Brown Hyundai Manassas responded

Thank you so much for taking the time to share your feedback with us at Brown's Manassas Hyundai! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Shak Alfonse – GM – shak.alfonse@brownscar.com

November 02, 2021

Sales man name is Arkeem Dennis..He is very friendly, Sales man name is Arkeem Dennis.. He is very friendly, nice and professional in sales. More

by Jay oh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arkeem Dennis
Nov 02, 2021 -

Jay oh responded

Sales man name is Arkeem Dennis.. He is very friendly, nice and professional in sales.

October 30, 2021

I had an exceptional experience at Brown’s Manassas Hyundai, and after working with Hector I’m very happy with the new Sonata Hybrid I drove away in. They were remarkably up front about pricing (no las More

by Brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerri Estrada, Hector Carcamo
Nov 03, 2021 -

Safford Brown Hyundai Manassas responded

Thank you so much for taking the time to share your feedback with us at Brown's Manassas Hyundai! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Shak Alfonse – GM – shak.alfonse@brownscar.com

October 06, 2021

Arkeem, was very professional, detailed, patient and honest with my purchase of my 2021 Sante fe. He made my hour drive drive to purchase well worth it. I will definitely be returning. More

by Ratel73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arkeem Dennis
Oct 11, 2021 -

Safford Brown Hyundai Manassas responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Shak Alfonse – GM – shak.alfonse@brownscar.com

September 27, 2021

Arkeem was friendly, respectful, courteous and helpful. He helped me test drive a few vehicles, he worked with me on pricing and went above and beyond when it came to making sure I was happy when I left th More

by Thedanflood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arkeem Dennis
Sep 29, 2021 -

Safford Brown Hyundai Manassas responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Thank you for choosing Brown's Manassas Hyundai! Sincerely, Shak Alfonse – GM – shak.alfonse@brownscar.com

September 17, 2021

Called for service appointment for software recall. They gave me a time. I asked how long it would take as I wanted to just wait for the car. He says it depends on how busy they were that day... really? Why More

by ab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Orr
Sep 29, 2021 -

Safford Brown Hyundai Manassas responded

We appreciate you sharing your experience with us at Brown's Manassas Hyundai. It would mean a lot to our dealership if you gave me an opportunity to do my best in making things better. Please contact me as soon as possible so I can hear more about what happened and provide my assistance. Sincerely, Shak Alfonse – GM – shak.alfonse@brownscar.com

September 09, 2021

He was very cooperative and kind. I would definitely look to come back if im still in the area and when i need a new vehicle More

by davidmin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arkeem Dennis
Sep 14, 2021 -

Safford Brown Hyundai Manassas responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Shak Alfonse – GM – shak.alfonse@brownscar.com

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