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Safford Brown Hyundai Manassas

Manassas, VA

4.6
1,724 Reviews

8651 Centreville Rd

Manassas, VA

20110

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Showing 1,724 reviews

January 12, 2023

Zack has been awesome. Helped us us get problems fixed. Would have been upset if it took longer More

by MARKLAR32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Orr
January 11, 2023

Ken Orr in the service department has continuously provided great customer service for the past 11 years More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Orr
January 11, 2023

The technical writer was the best. Got my car in right away and got work done quickly. Even saved some money for being a past customer of the dealership. More

by billhechmer
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jason Darrow
January 11, 2023

I just want to thank the outstanding help from Service Advisor James Darrow. He went above and beyond in customer service. He had my service issue fixed and I'm so grateful for his knowledge and professio More

by Longrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Puzon, Ken Orr
Jan 11, 2023 -

Longrl responded

Every time I visit Safford Brown Hyundai Manassass I’m reminded why I like them so much. I have purchased 2 cars from Billy Puzon over the years. He always talks with me when I’m in for a routine service visit to see how I’m doing. Whenever I have questions he always knows the answer immediately. I am also grateful to James Darrow in service, he is very helpful and quick to help solve my car questions or concerns. These guys are why I love my Dealership.

January 11, 2023

We have always had a great experience with your firm. Easy to schedule appointments and service techs are easy to talk to. More

by SNELSON751
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Orr
January 11, 2023

All went very smoothly from the day I went in to look at cars to the day I walked out with my new purchase!! Incredibly kind, knowledgeable staff with integrity. Would recommend them to everyone!! More

by doctormouse
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hector Rodriquez, Valeria???, Angel Escobar
January 10, 2023

All went well from the sales associate ( Billy Puzon), to finance. Only fly in the ointment was that I didn’t get my permanent license plates (tags) at the time. Actually; I still don’t have them. No updates More

by sami-zaidan
Recommend Dealer
Yes
Employees Worked With
Billy Puzon, Sarah Eberle
January 10, 2023

I’m from out of town and they were very helpful to me in fixing my car on Christmas Eve before they closed! Thank you so much. I am confused, however, is my invoice said the drive belts were recommended to More

by S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie was kind and helpful I don’t know who the service person was who worked on my car.
January 10, 2023

I love the place. Already bought 3 cars from them. The salesman Akeem Dennis is the greatest. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arkeem Dennis, Ken Orr, Sarah Eberle
January 09, 2023

This center's services never fail! I have been returning to this center for years even after I moved. I tried my local centers, but had to return to this one. Another excellent point o More

by drinna2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Orr
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