Safford Brown Hyundai Manassas

The diagnosed the issue within the day. It took 3 more days to then get a part and complete the repair. When I picked up my car they told me nothing about that fact that I was now missing a It took 3 more days to then get a part and complete the repair. When I picked up my car they told me nothing about that fact that I was now missing a huge chunk of paint off my trunk. Luckily I saw it before driving off the lot. I was then told that I probably already had a start to a peel before I brought it in. That is not the case. It’s not ok to place any blame on me or tell me that because my car is still under warrenty you’ll fix it. Your people did this. I should have received an apology and it be fixed immediately. More

Quick and smooth buying experience. Car arrived in the morning and picked up in the evening. Car arrived in the morning and picked up in the evening. More

We like the proximity, ease of the online scheduling tool, and the customer service provided by Ken Orr from this dealership. He is very knowledgeable, thorough and understanding of our automotive need tool, and the customer service provided by Ken Orr from this dealership. He is very knowledgeable, thorough and understanding of our automotive needs. It's a pleasure working with Ken and this dealership. More

They are always friendly. It is clean and welcoming. Ken is always on top of it. He keeps you posted and goes over everything with you. It is clean and welcoming. Ken is always on top of it. He keeps you posted and goes over everything with you. More

Really take care of your car needs and don’t try to sell you extra services. you extra services. More

I didn't get as much for my trade in as I would have liked but Arkeem was able to get me a little closer to what I was hoping for. liked but Arkeem was able to get me a little closer to what I was hoping for. More

Great Service provided every time i service my car. The only thing I would comment on is the time. Sometimes a simple oil change takes up to 2.5 hours or more. The only thing I would comment on is the time. Sometimes a simple oil change takes up to 2.5 hours or more. More

Very pleasant and my car was done in a timely fashion and all necessary work was broken down to me and all necessary work was broken down to me More

Yesterday it didn't take long for service like other times before. Thank you, Service Team times before. Thank you, Service Team More