Safford Brown Hyundai Manassas

Natalie was very nice and helpful- she accommodated me well despite arriving late to my appointment well despite arriving late to my appointment More

Sales rep Carroll Newman made made our visit and our experience at Safford Brown Hyundai, well worthwhile. He made it very easy to want to purchase from this dealership. Very positive, friendly and prof experience at Safford Brown Hyundai, well worthwhile. He made it very easy to want to purchase from this dealership. Very positive, friendly and professional attitude. I would do it all over again. Thank you again. More

Quick service, friendly assistance, painless. There was no hassle to anything. Dropped my car off and waited. In and out There was no hassle to anything. Dropped my car off and waited. In and out More

Very kindly and good knowledge of the customer service. Nice quiet and clean waiting room. Nice quiet and clean waiting room. More

Took a week in advance to get a scheduled appt. Once my car was looked at, I was told the two windshield washer nozzles that needed replacing were out of stock; it would take 2 days to get them in Once my car was looked at, I was told the two windshield washer nozzles that needed replacing were out of stock; it would take 2 days to get them in and would cost me $42.00 for original Hyundai parts. I declined the quote for parts and labor, found OEM replacements for $9.00 shipped from Shanghai. I scheduled another appt. for install, another week to wait, then sat in the dealership waiting room for an hour and a half for a job that was quoted to me as taking only 30 minutes My service advisor Zach did knock of 30% for the final tab due to my inconvenience. I'd like an explanation as to why corporate Hyundai charges so much for small little plastic parts when suitable aftermarket OEM replacements function just as well. No 5 stars for this one you guys. More

Zach was great and very nice. He let me know everything that was going on. He let me know everything that was going on. More

I highly recommend Hyundai dealership to all my friends and family each time I’ve come there that quick to wait on me. I am very good with their service. and family each time I’ve come there that quick to wait on me. I am very good with their service. More

They were pleasant to deal with and had my car done before the time I told them I would be back. Great experience! before the time I told them I would be back. Great experience! More

Best customer service, professional , goes beyond to meet the customers need.Everyone is helpful and friendly the customers need.Everyone is helpful and friendly More

Oil change service done very quickly They recommended other services for my car need to be done other services for my car need to be done More