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Safford Brown Hyundai Manassas

Manassas, VA

4.6
1,724 Reviews

8651 Centreville Rd

Manassas, VA

20110

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Showing 1,724 reviews

May 25, 2023

Staff is friendly and professional. Services done in a timely manner. Would recommend to family and friends More

by elasalle98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Orr
May 25, 2023

great people , excellent service. they care about your opinions & will work with you to get you want you want/need More

by kaykay102710
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arkeem Dennis, Kerri Estrada
May 25, 2023

Great service. Arkeem was fantastic and got me exactly the car I was looking for. More

by pathealey333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arkeem Dennis, Kerri Estrada
May 25, 2023

Every time I have had my car serviced or purchase a new car with Safford the experience has been excellent. Staff is courteous and supportive. More

by whit49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel, Billy Puzon
May 25, 2023 -

whit49 responded

Since 2013 I have been going back to Brown's Hyundai to purchase/lease a new car. To date, I have purchased 3 Sonata's, one 2022 Tucson, and two Santa Fe's from Safford/Brown's. Love my 2023 Santa Fe Calligraphy. They have been always very competitive and up to date on my trade in values, although I only drive 9,000 miles in 3 years on each. Who ever thought you could trade in a lease vehicle for a credit against a new car (leased). That being said, it has been great under the Hyundai warranty and service umbrella for 36 months. Service time has been reasonable for an active service center, but the staff has been excellent from sales to finance to service. Only issue, they gave up the free car wash, but who is quibbling. Staff has been great to me. Maybe they will wash my car for free next time instead of charging me $9.95?

May 25, 2023

Everyone at this dealership was super helpful and nice. It's always a good experience! More

by anicklas2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Orr
May 25, 2023

Friendly service and great communication. My service was completely in under the time that was estimated. More

by curldean44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Martin
May 24, 2023

It was a great experience. I would recommend to my friends and family anytime. Thanks! More

by kjshaughnessy321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shak Alfonse, Billy Puzon, Peter Kim
May 24, 2023

The only good thing about this dealership is Ken who I dealt with. Otherwise I would NEVER come back or buy a Hyundai again More

by matthewhostutler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ken Orr
May 24, 2023

Daniel was a great service representative and helped me understand the ECP program and blue link. Service was quick and the car was spotless when returned. More

by busybear2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
May 23, 2023

Zack and the service team were able to compete quickly and professionally a problem that I had been experiencing with a headlight issue on my 2020 Elantra. Once my problem was in Zack's hands I no longer More

by rhilbrechtjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Martin
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