Safford Brown Hyundai Manassas

Already did Was ok with the survey until the word counting. It is now annoying!! counting. It is now annoying!! More

Amazing dealer . The sale name is Cheick Mbaye and Kerri Estrada to help me alot because this is a first time buy the car then I appreciated about they make for me. The sale name is Cheick Mbaye and Kerri Estrada to help me alot because this is a first time buy the car then I appreciated about they make for me. More

Ken was very nice, but I could have been informed about cost upfront for diagnostic code reading. $205.00 seemed absorbent. I was not informed about this huge fee until I declined service. I certainly expe cost upfront for diagnostic code reading. $205.00 seemed absorbent. I was not informed about this huge fee until I declined service. I certainly expected that it would not be free... but felt that was alot to read why check engine light was illuminated. I cancelled inspection prior to start of work. Was told over 1,100 for O2 sensor and brakes. Why the brakes were checked idk. Rather than waste 205.00 we opted to get both done there. After waiting I was informed brakes, rotors done. O2 not. Well that's why it came in. The code read replace 02 sensor. The mechanics there could not get sensor off to replace. I'm surprised a service center does not have means to do this. I didn't decline this service. The dealership couldn't do it. Ken was kind enough to drop diagnostic fee and did do the inspection at no charge. He was nice about it. You can't service a hyundai.. UH? IDK Not a good day!! Can't be serviced by Hyundai ???? Cashier lady so nice! More

5 Clean waiting area. Fast attention, no waiting. Kept informed of status. Friendly staff. Enough already. Fast attention, no waiting. Kept informed of status. Friendly staff. Enough already. More

Have been customer since we drove our Elantra on our move from Alabama to Manassas 17 years ago. It is close and convenient, and the service team is helpful and courteous. It seems like Ken Orr is always the from Alabama to Manassas 17 years ago. It is close and convenient, and the service team is helpful and courteous. It seems like Ken Orr is always there. He knows us and our vehicles and always explains any service performed and any that is recommended. He is friendly and a pleasure to do business with. He always asks if we will stay in the lobby or will be across the way at the iHop while our cars are serviced. He is the best! More

Nobody cares that we have serious issue We have serious issue brake. It did not work properly couple of time. But they are telling that we are not able to duplicate your issue. So it means your car does no issue brake. It did not work properly couple of time. But they are telling that we are not able to duplicate your issue. So it means your car does not have an issue. But i showed them a video as a proof but they dont care More

Everything was good. However, I noticed that the complimentary car washes have been very few and far in between. This was greatly appreciated when I'd bring my car in for However, I noticed that the complimentary car washes have been very few and far in between. This was greatly appreciated when I'd bring my car in for service. Would love to see this again. More

Very prompt service and recall repairs and great customer service by all department staff involved. service by all department staff involved. More

Very professional, courteous and went above and beyond ! My car looked beautiful when I got her back . My car looked beautiful when I got her back . More

Excellent, no nonsense service. I had to come a second time for parts replacement, but everything went smoothly both times. I had to come a second time for parts replacement, but everything went smoothly both times. More