Safford Brown Hyundai Manassas

Completed faster than expected. Little too long for Service Advisor to finalize paperwork. Had to ask for keys twice. Little too long for Service Advisor to finalize paperwork. Had to ask for keys twice. More

It was clean, organized and everything was done in a timely manner. I was very happy with the service that was provided. timely manner. I was very happy with the service that was provided. More

I was pleased they could fit us in when we called because we had a problem because lately it’s taken too long to get appointments we had a problem because lately it’s taken too long to get appointments More

Service team always do a great job in keeping me informed of what is required. Disappointed that the car was not washed and vacumed like other Hyundai dealers. of what is required. Disappointed that the car was not washed and vacumed like other Hyundai dealers. More

No issue at at. Very friendly and informative don't have 15 words to say Very friendly and informative don't have 15 words to say More

They do have excellent service and I will be able to get back for future visits with you guys. back for future visits with you guys. More

Amazing service both in person and over the phone. I trust that inspections are thorough. I trust that inspections are thorough. More

I tried contacting the dealership via email, online appointments, and calling. I had to drive down to the dealership to schedule an appointment. Once I made my appointment, I was texted what was happen appointments, and calling. I had to drive down to the dealership to schedule an appointment. Once I made my appointment, I was texted what was happening and when my car would be ready (Thursday or Friday (I dropped it off on a Tuesday)). I texted Friday morning asking when my car would be ready. I heard nothing. I texted again hours later. Again, nothing. I called the number online for the dealership 4 times and no one answered. I had to drive down there to get information about my car. I was told the parts came in late and they were just starting on it. I needed my car for an appointment Monday early morning. I was told they could get it to me Saturday by 4. I said do better. The agent said she would see if it would be done by 12p. It was completed after 5 days and didn’t get much communication about the status. More

My experience was good and very quick and done very professionally and I will continue to use your service professionally and I will continue to use your service More

My salesman Mr. Dennis was very kind and gave me great service. He made sure that I was able to get what I needed and was patient with me and my situation. Dennis was very kind and gave me great service. He made sure that I was able to get what I needed and was patient with me and my situation. More