Safford Brown Hyundai Manassas

Attentive, responsive, proactive; with the customer's best interest at the forefront. My service writer since 2016, Ken Orr, is top shelf and straightforward in every way and Rochelle in Customer Care is best interest at the forefront. My service writer since 2016, Ken Orr, is top shelf and straightforward in every way and Rochelle in Customer Care is spot-on with her follow-up More

The Service department is clean and well organized. The Service staff are very friendly and courteous. The waiting area is neat and comfortable. I received my car earlier than originally promised by The Service staff are very friendly and courteous. The waiting area is neat and comfortable. I received my car earlier than originally promised by the Service department which was very much appreciated. More

Very helpful, professional, not pushy, knowledge a a a a a a a a a a a a a a More

Not bad if you don't mind waiting 1 1/2 to 2 hours for an oil change and tire rotation. oil change and tire rotation. More

Hard to set an appointment no answering phone. We called since the morning mo body call back. I call someone that i know to set me an appointment. We called since the morning mo body call back. I call someone that i know to set me an appointment. More

Great service. Don't like my 'lifetime tire replacement' no longer applies. We chose that service for a reason. Don't like my 'lifetime tire replacement' no longer applies. We chose that service for a reason. More

Great service. The wait is not so good, but everyone is polite and nice! I wish it was less crowded. The wait is not so good, but everyone is polite and nice! I wish it was less crowded. More

Your service department does good work, Ken Orr is a great service writer. However, your prices for oil changes have gotten to high. Also discontinuing the free car wash with service didn’t help any ei great service writer. However, your prices for oil changes have gotten to high. Also discontinuing the free car wash with service didn’t help any either. More

Treated with much kindness and understanding. I will return there for service. Thank you, Ken Orr. I will return there for service. Thank you, Ken Orr. More

I was very pleased with the service. Natalie made checking in a breeze, she quickly verified what work I wanted done and I was off to the lounge. She made a recommendation on work I m Natalie made checking in a breeze, she quickly verified what work I wanted done and I was off to the lounge. She made a recommendation on work I might consider but no pushing. I would definitely recommend this dealership. More