Safford Brown Hyundai Manassas

People are nice but they have forgotten to refill window wiper fluids when I went in for service. I work 7 days which makes it so difficult for me to stop by to have that filled up. wiper fluids when I went in for service. I work 7 days which makes it so difficult for me to stop by to have that filled up. More

Ken was very easy to work with. Most important to me is that he delivered as he said. He would on time and great repair. Highly professional. Most important to me is that he delivered as he said. He would on time and great repair. Highly professional. More

Bruce was efficient, friendly, and awesome to work with! ! I earned eith him twice this week for two different services and he was just as pleasant and courteous the 2nd time as the first. ! I earned eith him twice this week for two different services and he was just as pleasant and courteous the 2nd time as the first. More

Excellent service. Easy to schedule appointments, quick responses, and very friendly. We have moved from the Hyundai Woodbridge service center and very happy we did. Easy to schedule appointments, quick responses, and very friendly. We have moved from the Hyundai Woodbridge service center and very happy we did. More

Timely service, great communication. Wonderful professionalism. Appreciate the help. Writing extra words because I have to. :) Wonderful professionalism. Appreciate the help. Writing extra words because I have to. :) More

Total scam, unprofessional team especially the sales manager who has 0 knowledge of customer service. If Hyundai can't even manage to have a well trained manager and financial team, what else can they o manager who has 0 knowledge of customer service. If Hyundai can't even manage to have a well trained manager and financial team, what else can they offer. More

Zach left a text on Thursday evening that my car was readyI tried to reach my service person and the dealership for two days with no answer. I left the service person text and voicemail and never heard readyI tried to reach my service person and the dealership for two days with no answer. I left the service person text and voicemail and never heard from him. No one called to explain the issues found or what needed to be done. . I rented a car for 3 days basically for an oil change. More

My family has been a customer for about 20 years . Great customer care and service We were very disappointed in the charges for this visit. It was way too much For light bulbs and filters etc. but Great customer care and service We were very disappointed in the charges for this visit. It was way too much For light bulbs and filters etc. but mostly upset about the restocking charge! First time I’ve ever complained. Never got a call back on the matter More

Only issue I have found is the service center does not answer or return calls. The service work has been very professional and courteous. answer or return calls. The service work has been very professional and courteous. More

Very helpful and great customer service. Good electrical troubleshooting. Good location and good selection of cars. Good electrical troubleshooting. Good location and good selection of cars. More