Safford Brown Hyundai Manassas

I usually keep a car 8 - 10 years. Before I purchased my Hyundai Elantra Limited I owned a 2001 VW Passat [over 10 years]. Much has changed with automobile technology since then, and to my pleasant surprise Hyundai Elantra Limited I owned a 2001 VW Passat [over 10 years]. Much has changed with automobile technology since then, and to my pleasant surprise much has changed [for the better] with the car buying experience - at least at Brown's Manassas Hyundai. My salesman was Anthony Weech. Not only does he have expert knowledge of his Hyundai products, he was extremely familiar with my VW Passat! I test drove both the Sonata Limited [great car] and the Elantra. I decided on the Elantra Limited because I feel more comfortable driving a smaller vehicle. In addition to Anthony's technical expertise, he treated me professiionally, courteously, and with enthusiasm - answering all my questions before, during, and after the sale. I also dealt with Bryan Meredeith, the general sales manager. I wanted a red Elantra with black leather interior. Well, there were none in the Washington DC metro region. Bryan personally arranged for a dealer exchange with a dealer over 300 miles away so I could have exactly what I really wanted rather than settling for a second choice. Bryan also worked with me on the price of the car. I had done my homework on many internet sites including Cons Repts and quickly accepted Brown's discounted price. Bryan's trade-in offer on my Passat also tracked with my internet research. At closing I worked with Shak Alfonse, the finance director - professional, low key, and no pressure to buy add-ons as was typical during my earlier car buying experiences in years past. Shak explained the financeing options, additional warranty options/services, their value, advantages/limitations, etc. Again, no hardball sales pitch. In summary, they have a really good sales team at Brown's. Eventhough I live 22 miles away, I will most likely use their service department and will provide another review. Hopefully they'll be as good as the sales guys. More

Dear owner of Hyundai of Manassas, The team at Dear owner of Hyundai of Manassas, The team at Brown's Manassas Hyundai went above and beyond to accommodate us. We got a fantastic deal and will Dear owner of Hyundai of Manassas, The team at Brown's Manassas Hyundai went above and beyond to accommodate us. We got a fantastic deal and will only purchase future vehicles from Manassas Hyundai. They were friendly, courteous, knowledgeable, patient and just plain great! We also shopped at competitors and were not happy with the level of customer service. At Manassas Hyundai we had always felt like we were treated as if we were the only customers there! I am not surprised that our buying experience was also flawless. We love our 2011 Santa Fe and plan to keep it ten plus years! I would like to thank Chris Mallory (Sales Consultant), Bryan Meridieth (General Sales Manager) and Sarah Burger(Finance Manager) for excellent first rate customer service! Chris was very friendly, knowledgeable, kind and took the time to make sure this was the right SUV for us. Chris said it was okay to take the SUV home and make sure it fit in our small garage. Chris was never rushed even on a very busy day. Bryan Meridieth was also very knowledgeable and very kind. Bryan worked the numbers and made us feel like we had a great deal! Bryan in our book is a top rate General Sales Manager! Bryan took extra time to put us in a 2011 V6 SE model. It really made all the difference in the world for us. Sarah was also very knowledgeable, friendly with a great smile and made sure we were covered on all the warranties and services that we wanted. She also was very helpful in making it a smooth transaction. Please make sure these people are recognized for there amazing service! This team made us feel that they put people first, not profit. Warmest Regards D and S More

This was the best ever! I have always been a chevy girl but I drove a Hyundai as a rentel car and like it very much. So I was in the market for a new Car and whent to maney Hyundai Dealers. Brown's in Mana but I drove a Hyundai as a rentel car and like it very much. So I was in the market for a new Car and whent to maney Hyundai Dealers. Brown's in Manassas was the best! So if you are in the Market for a new or used car Please go see Nabeel, he is the BEST> Thank you Nabeel More

Fantastic experience. First time buyer. Brian was very hands on and informative. 24 Hours prior to my purchase I ran in into some unforseen events. brian worked with me to get me into the car I was lo hands on and informative. 24 Hours prior to my purchase I ran in into some unforseen events. brian worked with me to get me into the car I was looking for from two states away & I love my Hyundai. I've already told two friends about them and would recommend them to anyone! Great experience. More

My husband and I was in the market for a new auto and had was trying to decide on the new Hyundai Sonata or Kia Optima. After speaking with Brian and test driving the Sonata he made us feel comfort with our was trying to decide on the new Hyundai Sonata or Kia Optima. After speaking with Brian and test driving the Sonata he made us feel comfort with our decision on purchasing the 2011 SE 2.0T. He was a great help and very personable and Stand up guy. More

I visited the Brown's Manassas Hyundai with an interest in trading in my old car and purchasing either a loaded Elantra or Sonata. At first my experience was positive however you cannot believe the price in trading in my old car and purchasing either a loaded Elantra or Sonata. At first my experience was positive however you cannot believe the price tags that are hanging from the rear view mirrors. The "Now" price does not reflect an "Apples to Apples" comparison to the "Was" price detailed on the MSRP sheet in the window. The "Was" price includes the $720 freight charge and the "Now" price does not, which means you can begin by adding $720 to "Now" price right to get a true comparison. On top of that, the "Now" price also reflects all incentives or rebates that could possibly be applied to a purchase. So you can get the vehicle for the only "Now" price plus $720 if you are an active military personnel AND a recent college graduate AND previously own a Hyundai. In my experience, after being in the dealership for about an hour and a half, I was quoted a price for the actual Sonata in the showroom. It was the only one they had in the color that I liked. The tag in the car listed the price as approximately $21,800. I was assuming that I would get a price at or below that price and still have the dealer fees of $720 (because I had already determined they were not included) and the $389 processing fee. However the salesman came back with a price about $2000 above the price hanging on the tag, and the fees would still need to be added. To conclude the price quoted was not actually a bad price on the vehicle if compared to Kelly Blue Book or Edmunds.com. But I left the dealership with a very bad taste in my mouth due to what I consider very deceptive marketing practices. I highly recommend confronting the salesman about the "real" price before going down the path of test driving a vehicle. Let the manager know that you find the marketing practices misleading and absurd. Update - One week later. After posting my initial review above, I received a response from the Brown's Hyundai manager. He "definitely wants to get to the bottom of this". He was interested in knowing what car I was interested in and stated that the was/now stickers hanging in the car provides the customer a "low pressure method of viewing the inventory". He did not address any other pricing information or answer any of the questions above outside of correcting the processing fee amount that I originally posted (I thought it was 379, not 389). I responded within a day with a series of questions regarding the misleading pricing practices that occur at Brown's Hyundai. I have now waited a week and still do not have any response on my subsequent questions. My current guess is that the manager assumes that I won't be buying a vehicle from his dealership and now is just hoping that I will simply go away. Obviously he "definitely does NOT want to get to the bottom of this." Otherwise he would have at least shown the respect to respond within a week. More

The staff @ Browns Hyundai are very friendly. I had a great experience and will definitely let all my coworkers and friends know! I left with a new car and they worked out a great deal with me. Overall I great experience and will definitely let all my coworkers and friends know! I left with a new car and they worked out a great deal with me. Overall I am very pleased and glad that I chose Brown's Manassas Hyundai. More

Brian paid attention to my needs/concerns and delivered on them. He was thorough and patient while explaining mechanics of the vehicle and the steps in the sales process. He wasn't just interested in sel on them. He was thorough and patient while explaining mechanics of the vehicle and the steps in the sales process. He wasn't just interested in selling a vehicle; he was interested in delivering to me what I wanted. Sarah in financing was a joy to work with. She was very good at giving me options. More

Every preconceived notion you have about dealing with car salesmen dismiss immediately when you walk into this dealership. They were wonderful. We came in the day after Christmas which was a Sunday and wer salesmen dismiss immediately when you walk into this dealership. They were wonderful. We came in the day after Christmas which was a Sunday and were instantly met by Brian Newman. We told him what we were looking for. It was bitter cold and my husband is handicapped, so Brian brought the vehicle inside the garage so we would not have to go out on the lot. My impatient husband (he was missing the Redskin game) stated we wanted to buy a car, let's not haggle get to the bottom line fast so we can get out of here. And, that is exactly what Brian did. Within 60 minutes the paperwork was done. We then met with finance which went so quickly. Brian went over the entire vehicle with me before I drove out and as I was leaving the sales manager, Bryan Meridieth came out and thanked me for my business. It was effortless. Not only does Hyundai have a great auto but the Brown's staff is so professional that is a pleasure to do business with them! More

Mr. Mallory was patient, polite, thorough, and a pleasure to deal with even while juggling two of us shopping. The next day I came back and made an offer. Mr. Meridieth made the business discussion so stre to deal with even while juggling two of us shopping. The next day I came back and made an offer. Mr. Meridieth made the business discussion so stress free and easy that I am actually still amazed! To my delight, I purchased a vehicle I absolutely love at a price I am comfortable with. I was given a tour of the service department and the vehicle itself. At the end of the day, driving off their lot, I was comfortable with my new vehicle, the dealership and their service department. The best car shopping and buying experience that I have had. This was accomplished because of their respect and team effort. You have a customer for life, thank you! More